Customer Ratings & Reviews
- Model:
- QN65Q7FNAFXZA
- SKU:
- 6202117
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, stating that the colors shine through the screen. They also appreciate the easy setup and the one connect box. The price is considered great, and the sound, color, and brightness are all highly praised. The 4K resolution is also seen as a positive feature. However, some customers have expressed dissatisfaction with the remote control, saying that it is not backlit.
This summary was generated by AI based on customer reviews.
love the the tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i still have a plasma's tv but after looking at the Samsung organic picture i was hook the tv. I love the plasma but love samsung is thje but love love love
I would recommend this to a friendGreat for internet speed and extension
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used this in our beach house in Oxnard which has always been horrible with internet. This thing now let’s us access WiFi and Netflix in every room!
I would recommend this to a friendAmazing tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We researched TVs because we needed to upgrade from an older tv with a broken base. We are very very happy with this tv! One connect is amazing
I would recommend this to a friendGreat tv
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clarity and sharpness is great. Our last tv was good, but too pick for the room. This one fits the room and the picture is great.
I would recommend this to a friendGreat clarity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the picture clarity and how Geek Squad properly wall mounted the TV. I received a compliment from my passing neighbor the other day...
I would recommend this to a friendGreat TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t ask for a better tv. Home consultant was spot on with her recommendations. Would definitely work with her again
I would recommend this to a friend- Pros mentioned:Picture quality
Technical problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture was amazing for animated & colorful movies, but not good for sports. Would have still kept this tv, but it kept turning on & off by itself & after some research, I learned this was not an uncommon problem so we traded it in after only 1 week & exchanged it for a Sony 65" 4K UHD which we have been much happier with. Samsung needs to work out the glitches in their One Connect Box before the QLED tvs will be great.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .ttcrk,
Thank you for your review on the Q7F QLED Smart TV.
I am sorry that it did not work out for you.
Your overall customer experience feedback is important to us and will be shared with the product team.
Should you ever decide to give Samsung TV products another try and have concerns or questions, please know we are always here to help. You can contact our Customer Support toll-free at 1-800-SAMSUNG. Or copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support
We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport
You can also find us on Twitter at: https://twitter.com/messages/compose?recipient_id=18768513
Again, my sincerest apologies. We hope to regain you as a customer in the future.
-Samsung Ambassador.
easy install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the tv. Install was fairly easy but instructions were slim. Still not sure how to hookup audio receiver and speakers
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this television! I've seen a lot of negative reviews, however I believe that it's been a lot of user error.
I would recommend this to a friendWOW QLED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't bother with OLED and burn in..QLED is just as awesome!! completely impress with this TV plus it has FREE SYNC!
I would recommend this to a friendPerfect LCD TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this 65 inch QLED tv by Samsung. Many great features. Perfect for cutting the cord from cable!!
I would recommend this to a friendClear picture!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv has been a big hit here. The kids are loving it and the screen resolution is amazing. No lag, just as promised.
I would recommend this to a friendSamsung QLED Q7 65" TV 2018
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I found the OneConnect box to be a plus on this model and would recommend it be continued on future models.
I would recommend this to a friendGreat picture.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for larger pic. Love it. Enjoy watching tv so much more now. Also like stand, 1 pc. and very sturdy.
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this TV! I wish I would have known about the smart connect when I was running the wires through my wall
I would recommend this to a friendgood tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the team who installed was quick and professional enjoying it. highly recommend the in-wall installation.
I would recommend this to a friendBeautiful 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were impressed with the staff and Samsung rep who explained the TV but didn't push the product on us.
I would recommend this to a friendWorse tv I ever bought
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung Q7 as the first one was taken back couldn't repair it. Second one got new mother board, new one connect box and new cable from one connect to tv. Still doesnt work and it's been taken geek squad forever. This should be covered but they ordered another part which is on backorder !! Very disappointed !!!
No, I would not recommend this to a friendMy favorite qled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been the best tv I've owned so far. It works great to see movies.
I would recommend this to a friendGreat picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, easy to wall mount and only one small wire showing. The one box keeps everything hidden
I would recommend this to a friend