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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 396 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the picture quality, stating that the colors shine through the screen. They also appreciate the easy setup and the one connect box. The price is considered great, and the sound, color, and brightness are all highly praised. The 4K resolution is also seen as a positive feature. However, some customers have expressed dissatisfaction with the remote control, saying that it is not backlit.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 396 reviews
  • Rated 4 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this unit after reading customer reviews/and salesmen knowledge of product.Unit not installed yet, will follow up, that reflects current rating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The colors are the most vivid ever. Would totally recommend this T V. Samsung does it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright, accurate color, easy setup. Needs networking with Internet to use all of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this purchase and it was more than I expected. I love the new low profile wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales people, the manager, and even delivery guys were great. Our TV is great, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first QLED, and it's great! Also, the OneConnect makes setup a lot easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best picture I have ever had,,,I reccomend this to anyone.Not one complaint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good television for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the television for the features and because of the price. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic TV at a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great, and the price makes it even better.I highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall picture is amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of TV is outstanding! Paid a great price for this TV for the value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to see up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had Samsung product for years and love how they keep bettering themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman was extremely helpful. The tv was everything I expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with this television, The high quality resolution is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality and integration with Xbox one X. Remote works seamless with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv I always wanted one and I don’t regret does anything I excepted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great. Relatively simple install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Relatively simple install. One cable is a good feature

    I would recommend this to a friend
  • Cons mentioned:
    Ambient mode

    Rated 3 out of 5 stars

    Ambient mode is nice but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This black areas on the TV could be better and the ambient mode shuts off after about 30 seconds.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi Mikey,

      Thank you for bringing your concerns to our attention.
      We apologized for the inconvenience you have had with the Ambient mode auto shutoff.
      Our engineers are working towards a solution that is expected to be released in a month or so. Once it is available, we will update this post with complete details.

      The Q7F comes with Ultra Black Elite, an anti-reflective screen dramatically reduces glare and significantly deepens blacks.
      You can further customize the picture settings to your liking by going to the Expert Settings under Settings, then Picture in the menu.

      Our customer support representatives are always happy to assist you with image quality adjustments tailored to your preferred viewing experience. Simply contact us via one of the following options:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service. We hope to hear from you soon.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Delivery first thing in the morning as promised. Easy set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price is good and Quality is good its not a QLED 9

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a QLED 9 series but for the price/value I cannot complain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new smart tv! Easy to setup. Definitely worth it.

    I would recommend this to a friend