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Customer Ratings & Reviews

Your price for this item is $359.99
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Customer reviews

Rating 4.5 out of 5 stars with 109 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers commend the 65" Class - LED - The Frame Series - 2160p - Smart - 4K UHD TV with HDR for its exceptional picture quality and innovative art mode. Many users rave about the stunning visuals and immersive viewing experience, while others appreciate the convenience of the included wall mount and user-friendly interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 109 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it, perfect new addition

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our new home we love it over the fire place. Our guest are so shocked when they realize its a tv lol

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Excellent TV for looks and quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame is a great TV for people who prefer not to have a blank TV hanging on their wall. The art feature is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great addition to our Family Room

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This looks just like art when we are not watching TV. It was quickly installed and ready to go with the one connect.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Big screen with great aesthetics

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solution for our open concept living space. Big screen without having TV dominate aesthetics and space.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Looks good on wall with other pictures

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I purchased this TV. It really does look like a picture on the wall when the power is not on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    WiFi connection is terrible at best.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV does look like a framed picture with the right lighting. It works as TV, but not a smart TV. The WiFi is a constant struggle. I have over 20 devices on my network and this is the newest and most expensive and has constant connection issues. My cheap ReoLink that is 150ft way through 2 walls has a stronger connection to my router than this TV less than 15ft away in the same room. Tizen apps are just as bad, with no updates, constant freezing, and lots of bugs. No option to use Google play store or apps that are better with more options. Last update for this TV software was in mid 2019. Smartthings hub control was another plus for this but again does not work. I only have 2 out of 65 IOT device on my hub that respond to control from this TV. Again Samsung hub and Samsung TV but does not work. Phone control of the TV is iffy but that might be due to the poor connectivity. I do like the actual TV remote. Look at the LG options I wish we had.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing. Have already received so many compliments and have had it up less than a week.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful with white bezel

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture quality is solid. The tv is beautiful in our living room with the white bezel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best looking TV on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only gave it a 3/5 on ease of use because of the unique mounting requirements if you do not have a place for the one connect box nearby or in wall behind the TV. I have 6 of these Frame Tv’s from various years and cut media boxes in to wall directly behind tv to solve problem. Note, you may have to add cross stud support in wall for mount as well. The QLED panel on this version makes it hands down the best Frame yet.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Still loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase this year. Still loving it. Looks great on my wall. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Picture is great, sound is great and the art mode fools everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Love the art.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. I love having art on the wall when not in TV mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but occasionally picks up your conversation. Annoying at times

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is great and just looks amazing hanging on the wall

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV or Art :)

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I display pictures when the TV is not on.

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Works well in our room. The art feature is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing clarity and the artwork while not watching

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing clarity and artwork while off television mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV that Displays Art When Powered Off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. 4K LED. Amazing display which makes your TV, when off, become a beautiful piece of art. We added the optional frame pieces which really makes the TV blend into the decor. Go for the flush mount with in-wall cords (you can get the UL listed cord at Samsung dot com. It’s a bit pricey, but I’d do it again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for my office! Would recommend to anyone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new office and it looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, looks nice and works well. Easy to set up.

    I would recommend this to a friend