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Customer Ratings & Reviews

$999.99
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Comp. Value: $1,299.99
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Customer reviews

Rating 4.6 out of 5 stars with 384 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers appreciate the excellent picture quality and the trendy design of the 65” Class LS03D The Frame Series QLED 4K TV. The included wall mount and anti-reflective screen are also well-received features. However, some customers have expressed concerns regarding the price of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 384 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bob d

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture framed works great . Sound quality is what you would expect without a sound sytem

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality tv it was so amazing my children love this so much and the 4k compatabillity wad so marvelous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv yah

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great perfect bedroom tv I’m happy I got a big one in my living room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the new Frame TV! Love seeing artwork and the picture is very clear and vivid! Thank you BestBuy! And the installer was amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Samsung Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 65" Frame TV was a great choice. Fits very well and flat on our wall. Best Buy installers did a good job of installation and explaining how to operate the TV. Love the No Glare Screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I wasn’t sure about keeping the tv. I finally adjusted the settings and now we love it. Great purchase. Of course my favorite part is selecting new pics to display weekly

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV and the way it looks in my house. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised when all hooked up. Hard to hide the separate box that comes with the tv for all the accessories, but manageable if you know what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture and artwork for the frame are excellent. would recommend getting a service contract. the one connect box and samsung service could definitely be improved.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfect Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we just love the picture frame television looks great above our fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been wanting a Samsung Frame TV for a while. It is a great thin tv and the cool option of having art as the screen saver is very cool.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung - 65” The Frame Series QLED 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, the installation guys were knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Display of Art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks great on the wall. The choice of art is good. You need to tweak the controls to make the art look realistic. Otherwise, there’s too much shine. Picture quality is better than expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite Tv! Looks like a piece of art! My daughter didn’t want a TV on her room, but she absolutely loved this one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Samsung TV yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Samsung TV, and the best yet by far. The Best Buy staff was wonderful to work with, and delivery was fantastic! I highly recommend Best Buy if you are shopping for a TV or computer.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Music / Pictures and no wall mount!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung FRAME TV is awesome. I hooked it up with my ROSE 150 streamer. Really cool see great videos and music come through my system.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there!

      I’m happy to hear you’re enjoying the picture quality of your new 2024 Frame TV – brought to you by our Quantum Processor 4K. Powered by machine learning, our impressive 4K processor enhances your TV’s 4K HDR picture and sound for sharp details, clear resolution and vivid color and contrast.

      If there’s anything we can ever help with such as optimizing settings, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, & Warranty Info
      • Product Registration: For easy access to support, promos and offers, and more

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    DONT BUY! YOU'VE BEEN WARNED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid this TV and brand at all cost. I used to really like Samsung devices, but my experience with this TV leaves a lot to be desired. We started having issues after about 6 months. Volume would change randomly and the TV would randomly power off. We finally filed a repair request and a technician came out and told us there was nothing wrong, and proceeded to tell us a software update would fix the TV. I didn't understand how a software update would fix a TV randomly powering off but I went with it. A couple weeks later, the TV wouldn't turn on, completely dead. Went through all the basic troubleshooting and Samsung issued another repair order. Technician came back out and confirmed we had some bad boards in the TVs box. He said he would order the new boards as they didn't send him with the right boards and they would be in touch. Super annoying they would go through the trouble of scheduling a repair for a TV not powering on and send the tech with a video board and not a power board. This is where it gets interesting. After this tech left, I get an email from Samsund a couple days later stating they canceled my ticket because they were unable to reach me. I call them and explain that I returned their call from 3 weeks ago but haven't had any calls from them since. They confirmed the last time they reached out was the call from 3 weeks ago but stated they had no record of me calling back. So now the ticket gets canceled and the repair company says I need a new ticket... So I call Samsung back, spend 30 minutes on the phone to get a new ticket number and call that number back in to the repair company (Keep in mind the repair company operates independent of Samsung). The repair company accepted the number and put me back on the schedule. Then the repair company called me 2 days later stating that the number I got wasn't the correct number and I need to call Samsung and get a repair number and request that it starts with 418..... At this point I'm furious. I call Samsung back and they confirm that YES, I do in fact need a 418 ticket number. After another 30 minutes on the phone I get my 418 ticket number. Now we wait..... The company repairing the TV had to push my repair out another week due to Samsung canceling.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sean,

      We appreciate you sharing the details of your power issue and for your patience while waiting for your service appointment. Should you need further assistance after your service is complete, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Exactly As Described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is exactly as we had hoped and art is the new centerpiece in our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Glare reduction

    Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and excellent TV. The anti-glare is a game changer compared to my previous Frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for paintings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife wanted this for the sole purpose of projecting paintings. She loved it. Thousands of images on etsy

    I would recommend this to a friend