Customer Ratings & Reviews

I love it! The televisions great and the frame is beautiful. The installation team went above and beyond to ensure everything was perfect! Thank you!

I bought this TV, then sold it because I thought I was moving then bought it again because it's so great!

The Frame sets off the living room with great art. The motion sensing is very nice touch.

Screen gave out twice. Firstvweek it went out once and inplugging it amd repligging it fixed it. Two months later it just stopped working at all. Screen looks beautiful but at night picture mode looks like a tv because it illuminayes light even on the darkest settings. So picture quality is great, sound very mediocre. Overall with the malfunctions (tv says built in August 2024 made in Mexico) being only two montha old when i bought it, i cant recommend this product.

The tv is amazing and works perfectly for me!! Love how thin it is and the pictures when its shut off!!

Looks good, nice to have a TV that also compliments the family room.

Great tv. Researched and professionals recommended this model very happy with it.

Excellent quality and a perfect upgrade to our home. We love our new Frame TV.

We love this tv after owning it a month. The picture quality is a big upgrade from our previous tv. We love the pictures. It’s so natural. The interface is fine and the sound quality is fine. Unless you’re a sound fanatic this should work for you. The Sand Gold bezel I got looks so sleek. My only complaint is BestBuy installers no showed our 2-5pm window and called 6:58pm saying they aren’t coming. Well duh!! I payed for expedited shipping for them to put the bezel on only for them to delay a week. So it was a waste of $33 bucks. Live chat transferred me 3 times trying to get a refund on the expedited shipping and finally they said it can’t be refunded. So I cancelled the tv out of frustration and got the tv from a local family owned store who quite surprisingly was the same holiday price, but had a $150 Mastercard rebate along with a free 50” tv. I kept the Bezel with BestBuy. Not worth the hassle of driving back there and buying it somewhere else again. So it all worked out in the end.

The 2024 version of The Frame is everything I hoped for and more. The picture quality is outstanding—crisp, vibrant, and beautifully detailed, whether we’re watching a movie or displaying art. The anti-reflection screen is a total game-changer, even in bright daylight, and the slim fit wall mount makes it look just like a real piece of artwork. We’ve had countless compliments from guests who didn’t realize it was a TV at first. Samsung’s Art Mode, combined with customizable bezels, adds an elevated touch to our living room. Setup was straightforward, and the One Connect box keeps cables neatly out of sight. If you’re looking for a premium TV that blends seamlessly into your décor, this is it. Excellent quality, thoughtful design, and zero regrets.

my guest and visitor came to my house, saw the frame hanging on the wall and to their suprise when I turned it one they never expected to be a television, everyone says WOWWW! is that TV?! Yes! Samsung frame TV has the best color quality, very vivid, no glare and comforting to the eyes.

Easy installation and great picture resolution. The thin design hugs the wall like a painting. Art mode is great in the living room when not being used for movies or TV. Sound is good but we added a sound bar to enhance the viewing experience.

The Samsung 65” Frame TV is hands down one of the best purchases I’ve made. The picture quality is crystal clear, with vibrant colors and deep contrast that makes everything from movies to sports look amazing. But what really sets it apart is the design, its truly looks like a piece of art on the wall. The Art Mode is a game-changer. When the TV’s off, it blends into the room like a framed painting. Guests constantly ask if it’s real art. Plus, it’s super slim, easy to mount, and the included customizable bezels are a nice touch. If you want a high-performance TV that doesn’t look like a TV, this is it. Stylish, smart, and stunning ,5 stars all the way!

Pretty TV. I have one big room attaching great room and kitchen. With the art up, it separates the two Rooms so nicely. Love it so much!

Love the thin bezel. It sits up flash against the wall. The display has a matte coating that reduces reflections. The image quality is really good! The picture mode is also very impressive. The built in software is very quick and easy to navigate. The only downside is the panel is backlit so the blacks aren’t as deep. But you hardly notice that is regular use

This is an outstanding TV for its purpose. Most TVs are useless black mirrors when off, this one is like having an entire art museum at your disposal. The hardware, the software, AND the subscription are all designed together to provide the art experience. The matte finish, ultra thin frame, light and presence sensors mean this TV physically displays art better than any other panel on the market. It looks and feels fantastic and at times it is really hard to know it is not a piece of framed art. As a traditional TV it is good, but not 'great' at displaying content. It is very good in bright rooms with reflections, not as premium in darker rooms vs. an OLED which can be had for the same or even less. Don't buy this if you primarily plan to use it as a traditional television. Sound quality is also really good, especially considering the thin panel. Real media fans will want a soundbar, but it is not a requirement for most people. The breakout box is big, but I love the thin single cord used to connect it to the TV. Again, very well designed for its use. The software is also excellent and designed to alternate between displaying art with art settings and displaying traditional TV media. its use of ambient light sensors and motion sensors is really smart and showcases that this TV is truly meant to be used as an art piece. It turns on magically when people are around and turns off when by itself, and its always at the right brightness for the room. Finally, this TV uses Samsung's Tizen OS which I find much much much faster than Google's Android TV. Everything is fluid and snappy. Finally, the $5/month subscription is a must have. Frankly it is an absolute bargain. It gives access to an art library of thousands of pieces from major and less welll known artists that can be displayed. Yes, you can find your own art, including personal photos, and use them. Many TVs can do this. But the acces to the ART museum for the price of a cup of coffee is amazing and a must-do if you are going to spend the money on this TV.

Very happy with our purchase. The screen quality is very good and the anti-reflection is a great addition with a room with lots of windows. My wife loves the frame look.

Great TV with many apps built in. Remote is easy to navigate and picture and sound are excellent. The thin design and art feature makes this TV a true home decoration.

This Tv looks absolutely amazing above my fire place mounted on stone. Super slim and looks like a picture frame with no wires showing. Very clear picture and it’s awesome having our own custom slide show displayed when the TV is off.

I finally purchased and installed after thinking about it for over a year. I wish I hadn’t waited! The wall mount is included, and was fairly straight forward to install. I love the matte anti reflective screen. It really fools one into thinking its art because of this. I was also hessitant to purchase the art subscription, but decided to try it, and I really like it too. Well done Samsung!