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Customer Ratings & Reviews

Your price for this item is $1,299.99
The comparable value price is $1,999.99

Customer reviews

Rating 4.6 out of 5 stars with 373 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers consistently note the excellent picture quality and the effectiveness of the glare reduction feature. The design and overall appearance of the TV are also highly praised, along with the convenience of the included wall mount and easy installation. However, some customers find the price to be a drawback compared to other 65-inch TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 373 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I made the right decision

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is excellent. Looks great. The install team was perfect. Thanks.

    I would recommend this to a friend
  • Pros mentioned:
    Wall mount

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV works well and the wall brackets are very stout. Definitely get external speakers. The sound is much better with them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was carefully and properly done. Love the antireflective screen and the art option. Fits perfectly in the space above our mantel

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” class LS03D the frame series

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beat picture quality and and simply love the frame. Best TV I ever had

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Looks perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy to install.. We are already looking to purchase another one for the bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Can’t believe no one came out with this concept earlier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy …. Simply the Best.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I made this purchase with Best Buy. I was looking during 2 weeks, different companies and different deals and I GOT THE BEST BUY, literally it took less than 24 hours to get MY FABULOUS SAMSUNG FRAME just right at my door, Even the parking is complicated at my building. OMG, I just had to press 1 button on the website to get easily my own XMAS GIFT. Definitely I will get my next purchase with you guys, thank u so much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The art is wonderful and looks great. The Samsung app is difficult to use. It often takes forever to launch Disney+. It’s tough to add your own frame because the IR remote receiver sticks out from the bottom of the TV. TV speaker is weak.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      McBen,

      We appreciate you sharing your user experience. To help you get the most from your TV, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your TV model to view or download the available guides.

      The e-Manual and Remote Control Guide are also conveniently built into your TV: Settings > Support > Tips and User Guides

      If you need additional help, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love me Samsung tv! Easy set up, beautiful image.especially love the art set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Very happy with the picture quality. Looks great in our living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No reflection tv ! Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying such much my tv ! Looks beautiful in my wall with the display art !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV looks great in our bedroom and we love the art aspect that the TV brings. Make sure to factor in the frame size when choosing the size of TV for the overall look you want on the wall. We are still learning all the featutes that the TV has, but the user interface as been easy to understand and the remote is nice and simple to use. We are considering another one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv, easy installation, easy to upload art

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Frame TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great purchase The quality of the picture is also really good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung, The Frame, Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my Samsung Frame purchase and the outstanding the support I received from the Best Buy Team, the installation company and the support services Best Buy provided throughout the from order, shipping, installation and follow up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is good but what they don’t say is you have to put this on a flat wall. There’s no room for anything sticking from under the TV for the mount. So, you have to make sure you have everything right before the mounting. Other than that so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Art TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is a piece of art, beautiful and stilish, love it ♥️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has so much to offer! It’s worth it! Buy it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” LED with art!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv and love being able to change the art on it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Good looks but malfunctions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen gave out twice. Firstvweek it went out once and inplugging it amd repligging it fixed it. Two months later it just stopped working at all. Screen looks beautiful but at night picture mode looks like a tv because it illuminayes light even on the darkest settings. So picture quality is great, sound very mediocre. Overall with the malfunctions (tv says built in August 2024 made in Mexico) being only two montha old when i bought it, i cant recommend this product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Abed,

      It’s unfortunate to hear of your experience with Samsung’s Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

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