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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 69 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-69 of 69 reviews
  • Rated 5 out of 5 stars

    Samsung Frame TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed easily, plus the frame fit perfectly and looks great. The picture definition is very good. Haven't had it long, but at this time it was worth the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it because it was flat, not for the art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the TV mainly because of the fact you can flush mount it. On that front, it does not disappoint. Unfortunately, there are no other Samsung TV's that can be flush mounted with the wall, regardless of how thin they are. Basically, you are paying a $200-$300 premium over other models with comparable picture quality/performance/technology. This is not unique to Samsung either. The "flush" Hisense and LG models are also more expensive. Is it worth it? For us and our particular room layout, it was, so it was. Regarding the art and ability to be like a painting, be careful. Unless you are willing to shell out $5 a month in subscription fees, you can't really use that feature. Technically, it comes with a couple of free works of art, but you can't even use the matte (the inner box that goes around the art to make it look like it was framed) feature. And the frame that goes around the TV? $200 extra for the cheapest, most basic model and $400 for more substantial frames.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the Geek Squad was awesome!! The picture and sleek look is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv and art

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and picture art. Clear and bright pictures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame tv rules!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame tv has a matte finish which makes viewing possible during the daytime in my brightly lit loft. The flush mount creates a flawless art wall as a design element.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Wall mount brackets included. Great picture and the wall art component is fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous picture frame tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV the size of it was perfect for our room above our fireplace and when you add the picture frame to it, it really looks like a picture. Wonderful product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our Samsung 65” TV!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints! This is our second purchase of this TV, this time for my mother. She absolutely LOVES it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy communication re: installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This review is NOT for the TV itself. It is for the installation I paid for. The first time they NEVER showed up. No excuse or explanation. Second time I was told it costs more for over a fireplace. The sales associate never told me that!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MIshelly,

      It appears your 1-star review for the Samsung Frame TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.

      If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.

      ~ Samsung Specialist Samsung