Customer Ratings & Reviews
- Model:
- QN65LS03FWFXZA
- SKU:
- 6613680
to a friend
Love this tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Did what it's meant to do; blend in and not loom like a black square when off. Looks great as a tv. No issues with the one connect box so far. Minus one star because of the viewing angle.
I would recommend this to a friendBrand response from Samsung
Posted .Hi
We appreciate your feedback on the Samsung LS03FW TV’s picture quality when viewed off-angle. This model features a Wide Viewing Angle, designed to deliver rich color and a full, detailed picture - no matter where you’re sitting.
Starting with our S85F OLED and QN900F Neo QLED 8K Series and up, Samsung TVs also include Ultra Viewing Angle technology. This enhances off-angle performance even further, helping maintain brightness, contrast, and clarity when watching from the side.
If you're still noticing reduced image quality at off-angles, room setup or lighting may be playing a role. A professional installer may be able to help optimize positioning for the best experience.
If you have any questions or need assistance, Samsung Support is here to help at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website.
~ Samsung Advisor
Welcome Upgrade
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What an upgrade?!? I upgraded from a 2019 55” The Frame and the improvements are transformational. Though initially skeptical about the wireless one box, it do not notice any problems with connecting or quality. The screen is amazing.
I would recommend this to a friendGreat TV Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Think of this as a 4.5 star review. I did a lot of research before we purchased this set. Since we were definitely upsizing from our 32" set, I did not want to deal with a big black rectangle on the wall when the set was not in use, and I wanted one that could easily integrate art (including adding a 'mat' of a selected color and width). We are very happy with the tv aspect of this set. The one deduction is for the set in the art mode. Although the viewing angle while watching programming is great, the viewing angle while in art mode is not so fabulous. If the art is viewed from less that a full front angle, the colors on the set lean violet. My guess this has to do with the screen material, and the lower light used in art mode. Not a deal breaker, and still better than the black box - but, could use improvement.
I would recommend this to a friendExtremely disappointing install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv looks great. Operating system is a bit clunky. Rating one star for the Best Buy install. Team that installed did not know the new mounting brackets were changed in 2025 and therefore installed the tv in the wrong spot causing the $500 bezel to no longer fit. Upon calling Best Buy support I was disconnected 5 times with no call back. TLDR, tv good. Best Buy bad.
I would recommend this to a friendBrand response from Samsung
Posted .Jebb,
Please know that you're leaving a review and 1-star rating for The Frame Pro, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where the purchase was made.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Exceeds Expectations
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Customer Service, friendly, professional and knowledgeable. Always satisfied when I purchase from Best Buy!
I would recommend this to a friendAmazing Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. It has gorgeous artwork and a lot of it to choose from.
I would recommend this to a friendFrame pro
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. For one. you won't be able to install. You'll need someone for that. For two. The Bluetooth connection drops constantly. For three. It only connects Bluetooth. There is no longer a wire connecting the one connect to the TV. So it gets it's image through Bluetooth. I've been installing these TV's since they came out. I can tell you this. Every model is worse than the one before. They're constantly downgrading it. Instead of upgrading.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RogerV,
We're sorry to hear that you've experienced challenges installing The Frame Pro, as well as issues with maintaining a stable connection. You may first want to ensure your TV is running the latest firmware, as updates may include important connectivity enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Since the Wireless One Connect Box (WOCB) connects via its specialized peer-to-peer network, we also recommend running Device Care to check both the power supply and connection for the WOCB, as well as your TV's Wi-Fi status:
• Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Wireless One Connect Test
• Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Wi-Fi
To ensure consistent, optimal performance, please keep the following in mind:
• The Wireless One Connect Box should be placed within 10m (~33 ft) of the TV with minimal obstructions.
• It can be stored in a recessed in-wall box or in a shelf or credenza below the TV, as long as the material isn’t too thick to block signals.
• Wireless performance may be affected by the surrounding environment and may not work properly if the box is enclosed or blocked by metal (e.g., inside a metal cabinet) or other physical barriers like walls.
• Malfunction (e.g., choppy video or audio) may occur, depending on the wireless transmission quality and installation distance.
• If the Wireless One Connect is left disconnected from the screen for an extended period, automatic reconnection may not work properly. Please check the power supply and refer to the LED indicator light to assess the connection:
o Blue = Very good connection
o Yellow = Bad connection
o Red = Very bad connection
o White = Power saving mode
If you're seeing a message that says "Wireless One Connect is disconnected" while watching content from an external source (such as a set-top box, game console, or antenna), this typically means the TV has lost its wireless connection to the Wireless One Connect Box.
To resolve the above disconnection scenarios, please try the following steps:
1. Check that the Wireless One Connect Box is powered on. If it’s turned off, power it back on. Once powered, the TV should automatically reconnect when the signal is strong enough.
2. If the unit is powered on but still disconnected, you may need to adjust the alignment: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Adjust, then carefully adjust the Wireless One Connect Box’s position until the antenna icon turns blue, which indicates a strong signal and a successful connection.
If your TV doesn’t automatically reconnect to the Wireless One Connect after adjusting its position, you may also need to manually pair the device:
1. Unpair the Wireless One Connect. Go to: Home > left directional key > Settings > All Settings > Connections > Wireless One Connect > Wireless One Connect Status > Unpair
2. Enter Pairing Mode on the Wireless One Connect. Press and hold the PAIR button on the Wireless One Connect device for 3 seconds. You'll know it's in pairing mode when the LED indicator on the side begins blinking blue.
3. Re-establish the Connection. Go to: Settings > All Settings > Connections > Wireless One Connect > Set up Wireless One Connect, then follow the prompts to search for the device and reconnect it.
If the issue continues after these steps, please contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat with an agent and additional support resources are also available on the Samsung website under the ‘Support’ section.
~ Samsung Specialist
Watch you tube to install
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my friend noticed that my tv was crooked. Indeed it was. Geek squad drilled through my wall and into the room onto the other side like I would not notice . Best buy has not returned my call nor has geek squad. unreal. I emailed. NOTHING
No, I would not recommend this to a friendBrand response from Samsung
Posted .VocispaV,
Please know that you're leaving a review and 1-star rating for The Frame Pro, but we’re sorry to hear of your experience with Best Buy, nonetheless. You may want to consider providing your feedback directly to the Best Buy store where your service was scheduled.
If you have questions about the TV itself, Samsung is here to help. You can reach us at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat agents are also available by clicking the ‘Support’ link on our website.
~ Samsung Specialist
