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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 441 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers highly value the 65” Class Q60D Series QLED 4K Smart Tizen TV (2024) for its exceptional picture quality and ease of use. The TV's size, lightweight design, and attractive appearance are also appreciated. Furthermore, the brightness and remote control functionality contribute positively to the overall customer experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 441 reviews
  • Rated 5 out of 5 stars

    ?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied with the TV, salesman & technician (Geek Squad) Not happy that I could not call in & reach the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV! It was the best thing I couldve gotten ever! Your guys customer service is top tier!! I loved buying from BestBuy best customer service ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied in Every Way!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my visit to the store to picking up the TV the next day, my experience was outstanding! The salesperson (I am so terribly sorry I cannot remember his name) was extremely knowledgeable and helpful. I feel like I got the best TV to meet my needs - a TV which I love!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The G’s

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales team was amazing. Helped us select exactly what we needed at the price point we needed. Very patient. Good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mysterious Findings!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd purchase. The only issue I have is the commercials are not always English-speaking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a great tv. I like that it has alot more apps available compared to the older Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV at reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whether streaming or casting, this television is perfect for our bedroom. Easy to set up and use with our iPhone or fire stick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good 4k tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for living room big screen for kids sports games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did excellent, on time, very nice people, and cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Love the picture. Hate the system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Roku tv died, I bought this one because it was on sale, without doing my research. While it’s a beautiful picture, and it does what I need it to do. It defaults to autoplaying Samsung TV plus. Even though I deleted the app from my app list. By the time I got tired enough of it to call support, I was outside the return window. Support told me the only option to get rid of that ‘feature’ is to delete all the channels from Samsung TV plus, and now my tv defaults to a static ‘Channel 3’ like it’s 1982 again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gerret,

      While your Q60D TV may currently default to Samsung’s TV Plus app, please know you can choose what your TV does when you turn it on by going to Menu > Settings > All Settings > General & Privacy > Start Screen Option

      1) Enabling Start with Smart Hub Home automatically launches Smart Hub when the TV is turned on. Navigate to this option to enable or disable the feature.

      2) If Autorun Last App is set to on, the last used app is automatically run when you turn on the TV. You can turn this function on or off by pressing the Select button in the current menu.

      To download apps that did not come pre-installed on your TV, a Samsung Account is necessary to access the App Store. Other than adding more apps, your TV will function the same with or without a Samsung account.

      If we can help with anything else, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV and the gentleman that helped load it in my car was extremely helpful and nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New television!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have enjoyed this television so far. It was a little difficult getting it set up with direct stream but with the help of the geek squad it is now working well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exelent, all our friends and friends are very very satisfied .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad did an Excellent job setting up my TV, and Sound System. Very Professional, and knowledgeable. Appreciate their Great Work.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I'm happy with the price quality Qled tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the product, it is worth the price for the quality gived.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" QLED Flat Screen TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The clarity is unbelievable. Football action is flawless. Enjoying a great buy, I'd purchase it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for the price. I have never been disappointed by Samsung tvs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I only buy Samsung TV’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy Samsung TV’s as they are the best on the Market 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase, based on professional assistance from a best buy employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV Purchase

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Glad we bought this size. It fits our room perfectly.

    I would recommend this to a friend
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