Customer Ratings & Reviews
- Model:
- QN65Q60TAFXZA
- |
- SKU:
- 6401714
Customer reviews
Rating 4.7 out of 5 stars with 1513 reviews
(1,513 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the 65" Class Q60T Series QLED 4K UHD Smart Tizen TV's picture quality, describing it as amazing and incredible for both movies and games. They also appreciate the easy setup process and the great price point for a QLED TV. While some customers have concerns about the remote control's lack of lighted buttons, the TV's color and clarity are considered top-notch.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Tv quality
Rated 5 out of 5 stars
Smart TV!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my den, next to kitchen and it’s perfect size/quality for the space ! Love it!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV for a Good Price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had the TV for about a week and so far so good. Nice quality picture and hooked up easily.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice big tv. Nice picture. The voice remote isn’t working. Could be user issues- not sure. Sound is good- although we added a sound bar. Overall I recommend this.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great love it pictures is awesome I love ther remote it small and sleek. I just love the quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price!! Great color and great picture! Would definitely recommend to a friend!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect TV for watching football and other sporting events. No problems and great valur for the price
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV & installation service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is just right. Works great, great picture & sound. Delivery & installation were seamless
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture Very happy with the purchase. Third Samsung TV that I have purchased from Best Buy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Nice Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good tv, just a little difficult to navigate through setting. Picture is excellent and good weight to it. Wish the tv legs were a little strong and more sturdy.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love my new QLED Samsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brilliant picture. Makes me feel like I’m at the game
I would recommend this to a friend - Pros mentioned:Tv quality
Rated 5 out of 5 stars
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV!!!! Samsung is a great quality tv. Spending more time at home and now loving every minute!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is so good that its like the people on the screen or like they are alive in my family room.
I would recommend this to a friend - Cons mentioned:Refresh rate
Rated 3 out of 5 stars
Beautiful picture- lacking something features
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen and colors are beautiful for movies and watching tv- Ambient mode functions are limited on this model (I cant even find a way to display time) and do not work as well as I’d anticipated. Apps are sluggish despite very fast internet speed - at this price point The tv should have 120hz - The q70 was a bit outside of my budget or I’d have returned this. All things considered I’m satisfied but slightly underwhelmed with my purchase. Geek Squad service/mounting was amazing and I will use them in the future.
I would recommend this to a friendBrand response from Samsung
Posted .Jenn,
Thank you for purchasing and reviewing this Samsung Q60T QLED 4K Smart TV.
I am sorry that you find the Ambient mode function limited and the apps sluggish.
Here is a link to a Ambient mode usage guide that you may find helpful:
https://www.samsung.com/us/support/answer/ANS00082422/
We recommand you to try Device Care option for optimal Smart TV performance.
Go to Settings > Support> Device Care > Start Device Care.
You should see an improvement of apps processing, as it frees up unused cached memory and closes background apps.
I hope this helps to solve your concerns.
If the issues persist, please reach out to Samsung Customer Support at:
1) Phone: 1-800-SAMSUNG, available 8AM – 12AM EST 7 Days A Week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
Have you registered your new Samsung TV with us? If not, we invite you to do so at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F, and gain access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.
-Samsung Ambassador
https://www.samsung.com/us/support/answer/ANS00082422/
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great viewing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it and easy to use. Looks great over our fireplace. Connected to the spectrum tv app easily
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. I upgraded from a regular LED to this, and I've been blown away by the difference
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a beautiful picture. The size 65” is perfect for my living room. Very happy with purchase.
I would recommend this to a friend - Pros mentioned:Color
Rated 3 out of 5 stars
Great TV but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is great. The color is great. It takes a while to learn all that it can do. Highly recommend getting this if possible but be careful where you buy it from. My local store manager and a couple of their employees were horrible. Not willing to help a customer and refused to take nay responsibility. The delivery people dropped my expensive TV. If it wasn't for the great person I finally got a hold of...sad that a person who wants just decent service has to go through so much trouble.
I would recommend this to a friendBrand response from Samsung
Posted .TVYES:
Thank you for purchasing the Samsung Q60T QLED TV and sharing your review. I am sorry to hear of your poor purchase and delivery experience, but I hope setup went smoothly with your new TV, and you are now enjoying the picture brought to you by the Dual LED backlight technology.
You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
If you should ever have questions on setup, features or operation, Samsung is ready to help you with enjoying your new TV. You can reach Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
65 inch TV QLED
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unbelievable Performance & Picture Quality!! Without hesitation will Deal only with Best Buy!!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Clear and bright
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture for the price, works great with the Xbox. Mounted in living room...easy install.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing clarity
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is perfect. I am very happy to make this purchase and plan to purchase a larger one soon.
I would recommend this to a friend






















