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Customer reviews

Rating 4.7 out of 5 stars with 812 reviews

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Rating 3.3 out of 5 stars with 3 reviews

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95%would recommend to a friend
Page 1 Showing 1-20 of 812 reviews
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Happy Samsung Customer

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    The Samsung TV is all it is rated at and more. However, we have noticed to black ovals appearing at the bottom of the screen several times, not always but maybe two days out of seven days. the black ovals will stay on the TV for several hours then go away. I am hoping they are gone for ever now but will keep Geek Squad informed of any future occurrences.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HappyCustomer,

      Thank you for your review of Samsung's Q70A TV. We appreciate you sharing the details of the screen abnormalities you are seeing. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test

      If the issue persists, please reach out to Samsung Customer Support so we can gather further information on your issue and provide you with assistance. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Would buy again

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    After about a month. TV is Legit! Everything i wanted and Needed for A Living Room! Was looking at some of the Basic 70inch Tvs but decided I needed a better Picture quality! Comes in handy for NBA and movie Night!

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this TV

    |
    |
    Posted .

    Terrific TV. Sharp picture. Easy to navigate through all of the options. Paper thin! Amazing!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung Always Delivers Quality

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    I love Samsung products and this one did not disappoint.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I spent a little more for this TV b/c of the refresh rate and the quality is far above all the other TV’s we have

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Everything you'd expect from a top line samsung

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Loaded with smart features. Works flawlessly with my samsung phone. Can use Alexa but seems pointless if you already have an echo in the same room. Definately would recommend.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Ultimate

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    This new series ia Amazing my friends is also attractive

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Good buy for the amount. Need to purchase a sound bar and Subwoofer to get the full theater experience.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    3 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    A Samsung home

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    |
    Posted .
    Owned for 3 weeks when reviewed.

    I had limited space and this tv was perfect. Samsung has been my choice in every tv I have bought.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Great TV!

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Works great! Better feature ang all. Hapoy with my purchase.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Samsung 65”

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Exactly what I wanted the size and picture are perfect has great features. Very happy

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Really Bad white clouding dark scenes!!!

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    Tonight was the first night we used this q7 at night!! It was sooooo bad I ended up going to my 2 year 7 series Samsung in bedroom because the white clouding ( blooming) was so bad on the q7 screen!!! I understand that this tv is not the best for dark scenes but this is bad!!! c-mon Samsung where is ur quality control , hopefully I just got a lemon let’s try this again !! Ok bestbuy I’ll be seeing this week !!

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jwick!

      We appreciate you sharing your experience with the new 2021 Q70A QLED 4K Smart TV. Your details and image will be shared with our internal teams. To optimize your picture quality, please be sure your firmware is up to date with version 1560.5 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.

      You may want to enable Auto Update for convenience.

      Your TV also has several Picture Modes to choose from allowing you to enjoy content in optimal conditions. Go to Home > Settings > Picture > Picture Mode
      1) Standard: Is the default mode suitable for general viewing environments.
      2) Natural: Reduces eye strain for a comfortable viewing experience.
      3) Movie: Is suitable for watching TV or movies in a dark room.
      4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
      5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching. Filmmaker Mode™ is a trademark of UHD Alliance, Inc.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support.

      1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    I received a FLOP Samsung 65" TV

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    I was so excited getting this Samsung 65" Class Q70A TV delivered to my home. On the same day of delivery, when I turned on the TV, there are multiple black and white vertical lines displaying on my TV!!! My heart skipped a beat. I turned the TV off and then back on several times and those lines are still there. How horrifying!! How disappointing and will be retuning it back to the store. Good thing I kept the original package!!

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      TCFergus,

      Thank you for purchasing the Q70A TV. We appreciate you sharing your delivery experience and having received a damaged unit. Please follow up directly with Best Buy for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Too many defects

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    Usually never write reviews but it was necessary for this one. I have never had so much trouble with TVs being defective ever. Bought it the first time and after a day it had a dark tinted panel on the tv about 1/4 of the size. Exchanged it thinking we go unlucky with that model but the same thing happened again with the second one we got. This time it was on the other side with a yellowish tint on a panel 1/4 of the size again. The price is not worth all the troubles of having to return and exchange twice.

    Features

    Brightness
    4 out of 5
     
     
     
     
     
    Picture Quality
    1 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jorge,

      Thank you for choosing Samsung's Q70A TV and for sharing the screen abnormalities you are seeing. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test

      If this occurs on all sources and the picture test, this will require service. Please give us the
      opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Rated 5 out of 5 stars

    This TV is amazing!

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    This is by far the best TV we have ever owned. We ended up purchasing a TV that was a step down from this one. But because our TV faces a very large window, the glare was terrible. We exchanged that TV for this model & couldn't be happier. This TV has the sharpest, full colored picture, along with a great speaker system. And, the anti glare screen works great across from our large window. We are super happy with this TV. The only thing I wish was different, is the remote. It is very small & I dislike the volume & channel buttons. Other than that, this TV is amazing.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture, Set up

    Rated 5 out of 5 stars

    Great picture quality, Thin,Beautiful ambient mode

    Posted .

    This TV has all the features that I was looking for and then some. From smart technology to deep rich color and an advanced remote everything comes together seamlessly. The set up was easy and flawless in the integration of smart home apps was also relatively straightforward. I would definitely recommend this to my friends and family as the display itself is very thin and beautiful on the wall without being turned on, But while being turned on the 4K content is absolutely stunning and I can only compare to other high-end gaming displays. The refresh rate and the clarity was overall surprising to say the least and does not leave you wanting more, leaves you feeling full and revitalized. This is my favorite TV I've ever owned I could see any size working out well for any scenario it's easily mounted on the wall and the foot stands work well too. The remote itself is amazing, sleek and futuristic, It has solar charging and a minimalist design which I love. The Netflix button is PERFECT, although i do miss my youtube button for my last TV. The built in speakers are surprisingly decent for how thin the tv is. Overall I would have paid retail and been happy with this TV. All the settings and display changes make personalization amazing. Disclaimer: i received this product at a discounted rate in exchange for my honest opinion

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Danielg:

      I’m happy to hear that your new 2021 Samsung Q70A TV is your favorite TV ever owned. Motion Xcelerator Turbo+ enhances motion clarity for the fast-moving action of live sports or Next-Gen gaming. Quantum HDR brings you dynamic tone mapping that draws from a wider range of color and brightness than standard HD. Deep blacks, vibrant imagery and detail always shine through. I’m also glad to hear that you are loving our new solar remote.

      If you have any questions about features, settings, etc., Samsung Customer Support is here to help.

      You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Design, Picture

    Rated 5 out of 5 stars

    Samsung q70A

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Bought this tv to replace a Samsung 8000 from 2015 . It’s a very notable difference in picture. Got a very good deal and received a 300 gift card witch I used to upgrade my soundbar system. Picture is stunning and the AI even makes old shows like cops and movies look good. So I’d recommend you just let the AI do it’s thing . It’s takes a bit to learn . The Tizen app system is fast and easy to use . Even if you don’t have cable or no app services you get about 100 channels from Samsung tv with 2 4K channels . It automatically goes into game mode and picks up whatever game system you have and runs the best settings. Only thing it lacks is Doby vision but all Samsung’s do and the picture is still stunning.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Price, Set up

    Rated 5 out of 5 stars

    Excellent TV.

    Posted .

    Outstanding Qled TV. Easy setup, great solar remote control and fantastic picture. Sound is very good considering it’s just a thin tv. I do use my sound bar but tv sound would be fine if I didn’t. Love the Alexa built into set to control it when speaking commands. Have had for 2 months now and no complaints other then BB dropped price a $100 2 weeks after price match expired.

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Set up

    Rated 5 out of 5 stars

    Not the top model, but you would never know.

    |
    |
    Posted .

    I bought this TV to replace another 4 year old Samsung 8 series LED TV. The “smart hub” on the older TV would not update to get newer apps and sub services we wanted to stream. Kinda glad I updated. These Q series TV’s have an incredible picture quality. My wife recognized the difference immediately when she could notice the facial details of the hosts of the Today Show. Yes fellas, the wife notice the picture quality, it’s that good. This is not the “top model” but you would never know from the picture quality, thin frame, and sound of this Q70. The remote has a thin solar panel on the back that acts like a battery. That’s right, the remote does not need batteries and you don’t have to point it at the TV. Easy set up. I would recommend.

    Features

    Ease of Use
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Set up, Sound quality

    Rated 5 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Love love love- great picture and sound- easy to set up and use

    Features

    Brightness
    5 out of 5
     
     
     
     
     
    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
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