Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1810 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.4 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the 65" Class Q70T Series QLED 4K UHD Smart Tizen TV, particularly praising its exceptional picture quality, which is described as phenomenal and smooth with clean colors. The TV's user-friendly setup process, facilitated by the Samsung app, is also well-received. While some users find the remote control to be lacking, the overall consensus is positive, with customers highlighting the TV's great value for its price and its suitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,810 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Quality Control Issues

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the picture on this TV and would normally give it 4-5 stars, but out of the box the frame/bezel of the TV was damaged, dented. There was what I believe was excess glue at the bottom edge of TV screen where it meets the frame/bezel that I had to very carefully remove as well a noticeable dent/ding in the upper left corner of the frame/bezel (picture attached).

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TypicalTechDad:

      I am very sorry to see that your TV exhibited damage upon opening and setup. Unfortunately, even if a TV is double-boxed and the packaging shows no evidence of harm, a TV can still be damaged during transit if proper care is not taken. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted -- during transit, damage could have been done.

      We recommend you contact Best Buy directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Your concern regarding the adhesive around the bezel will be communicated to our internal teams.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support.

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung QLED with surround sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My home theater system is amazing; it was easy to put together and our whole family loves it;

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Should of gotten sooner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv. Little to big But can not complain. I can see everything compare to my 04 Epison.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5 stars

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got this tv about a month ago and so far it’s been pretty awesome! Plays my ps5 perfectly, with the HDMI 2.1 port. Shows and movie ms look great. My only complaint would be it’s brightness, and by that I mean it’s lack of brightness. Other then that great TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and price picture is extremely clear and love the Samsung interface,

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED Q70T

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv excellent picture lots of different options on this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65” QLED

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m Loving It!! Great Picture! It stays on about 23 hrs a day!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    GREAT TV

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT TV! Does exactly what it supposed to and price accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv! The quality is great and the price was great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size, light weight. Great resolution and apps. Happy with new purchase so far. Only complaint is that it doesn’t stay connected to wifi like my other devices and I have to reset the network on the settings on the tv and re-enter my wifi information. Doubt it’s a tv issues but it is quite annoying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always bought Samsung tv’s they are the best and this one is by far superior.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For just buying it without seeing it in person, I’m impressed with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works awesome and could not be happier with purcha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome and could not be happier with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity and sharpness of the screen is awesome! It was even more than I expected for a 4K TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV but cannot tell the difference between this one and the next model down . I bought both . Best Buy installed and that was flawless !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my tv.. Happy with my purchase. Would recommend it to everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its bixbi

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bixbi is not responding very well. But everythings good so far..

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jojo,

      Thank you for your purchase and review.

      We suggest you to adjust sensitivity setting to optimize Bixby's response.
      You can adjust from low to medium(default), high by going to Setting>General>Voice>Voice Assistant>Voice Wake-Up.

      I hope this helps to solve your issue.
      Should you need further assistance with features or usage, please do reach out to our Customer Service by calling 1-800-SAMSUNG, or by LiveChat. Simply copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      You can also find us on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      - Samsung Ambassador Samsung

  • Rated 3 out of 5 stars

    White Line

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this TV and noticed a white line right top of the TV. Anybody have the same issue. This is the second one. The had the same problem

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got it up and running. So far the sound is not great and the lips were not synchronized. Works now after a call to Comcast.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bhovee:

      Thank you for sharing your user experience with the Q70T TV. I am glad to hear that a lip sync issue you were experiencing has been resolved through your cable provider.

      You may want to adjust your Sound Mode or advance settings to meet your personal preferences. Press the Home button on your remote, and then navigate to Settings > Sound > Sound Mode to select from several pre-set sound modes.

      You can also customize the sound with Expert Settings. Home > Settings > Sound > Expert Settings.

      To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at:

      1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
      2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger: https://www.facebook.com/samsungsupport
      4) Twitter: https://twitter.com/SamsungSupport
      5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com

      If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 2 out of 5 stars

    Just OK, Not worth the money.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q70 is just an ok TV, It has lots of background glare from light sources even with closed curtains etc. and it's very annoying, some pucture blurr with fast moving movies or sport. When playing PS4 and going back to watch TV you have to turn off the TV to get back the sound from the samsung sound bar or TV as it defaults to mute and can not be changed.

    No, I would not recommend this to a friend