Customer Ratings & Reviews
- Model:
- QN65Q70TAFXZA
- SKU:
- 6402399
Rating by feature
- Picture Quality
Rating 4.4 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class Q70T Series QLED 4K UHD Smart Tizen TV, particularly praising its exceptional picture quality, which is described as phenomenal and smooth with clean colors. The TV's user-friendly setup process, facilitated by the Samsung app, is also well-received. While some users find the remote control to be lacking, the overall consensus is positive, with customers highlighting the TV's great value for its price and its suitability for gaming.
This summary was generated by AI based on customer reviews.
It’s ok, but not as good as the 2019 model
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is decent. Samsung cheaped out on the build.. The 70qt is better for your money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mjohn,
Thank you for purchasing and reviewing this Samsung Q70T QLED 4K TV. Your user feedback is very important to us and will be shared with our TV product team.
Please do reach out to us should you have any questions, concerns, or need assistance.
You can contact Samsung TV Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to purchase and exchange 3 differ TVs and it still wasn’t right . All defective ! Poor customer service
No, I would not recommend this to a friendNot a good TV in my Opinion.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV sometime last year and returned it because I was getting headaches from it. I couldn't watch TV for more than an hour start getting headaches.
No, I would not recommend this to a friendworst experience ever with Bestbuy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first time to write a review, TV damaged, BESTbuy refused to help me even with my Geek squad I paid when I bought this TV less than 6 months ago. I'm not going to buy anything from Bestbuy again.
No, I would not recommend this to a friendHorrible tv and sound bar.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems with notification sound all the time, and uploading apps. After paying off will cancel bestbuy card and never shop there again. Also problems with Q60T sound bar. Very upset and disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Pissedoff:
Thank you for purchasing the Q70T TV and for your review. The sound you are hearing may be the chiming from the Tap View feature that gives you the option to allow for Multi-Screen between your smart phone and TV.
This feature can be disabled from the SmartThings App Settings on your phone.
I am sorry to hear that you are having issues uploading apps. Please try the following troubleshooting steps:
Go to Settings > Support> Device Care > Start Device Care.
This service checks memory and frees up unused cached memory and closes background apps if any.
We also suggest you check your internet connection:
1. Use 5G WiFi if possible
2. Try wired LAN if available
3. Try repositioning the router so there are no obstacles between your TV and the router
Also, please check that your TV has the latest firmware update. To update directly from your TV, press the HOME button on your remote. Go to SETTINGS (gear icon) > Support > Software Update > Update Now
Your TV will check for the update and should start downloading the update. After the update is installed the TV will shut down and restart. Once the TV restarts, press and hold the Power button until the TV turns off and back on.
If you need further assistance, please contact Samsung Customer Support, and a representative will gladly help you.
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality, Tv quality
Exceptional picture and easy setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a lot of online research before finally heading to Best Buy to compare TVs in person. Was sorely tempted by some of the bargain priced TVs, but very happy with this TV. First, the picture quality is stunning! The 120 frames per second was a bigger deal than originally expected - the tv picture is very smooth. Second, this is truly a "smart" tv: plug in the various components to the tv during setup, and they work natively with the tv remote! This was a great surprise. I absolutely love that my Apple TV can be controlled by the tv remote, and I did absolutely nothing besides plug it in during setup. A very satisfying purchase!
I would recommend this to a friend waste of money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV has barely been used and in lees than a year the screen is blank, flickering/flashing black screen and no picture on videos.
No, I would not recommend this to a friendDont Buy QLED
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1.5 years. QLED went black. Cost to fix is almost the cost to buy new TV. Paid $1.1K before taxes.
No, I would not recommend this to a friendTERRIBLE EXPERIENCE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FROM SALES TO CUSTOMER SERVICE, THE WORST POSSIBLE, IGNORANT EXPERIENCE I'VE HAD BUYING ANYTHING!! IT WAS JUST A TV AND THEY SCREWED THAT UP!!
No, I would not recommend this to a friendDo not recommend the Samsung Q70 QLED
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wouldn’t recommend this tv. It’s good for sports but horrible for movies. Really bad stuttering and dark colors.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CaseyL:
Thank you for purchasing the Samsung Q70T TV and for your review. I am sorry to hear that you are not completely happy with your TV’s picture. There are several image settings you can adjust to your liking such as Picture Mode and Expert Settings.
Choose a Picture Mode by going to Settings > Picture > Picture Mode and choose from Dynamic, Standard, Natural, Movie, or Filmmaker Mode.
You can further adjust your sharpness, brightness, contrast, color, tint, contrast, white balance, and more by going to Settings > Picture > Expert Settings
For optimal motion image performance, you may want to adjust the picture clarity setting by going to: Settings > Picture > Expert Settings > Picture Clarity Settings
For movies, you may want to turn this setting to Off
Please also give us the opportunity to assist you with image quality adjustments tailored to your preferred viewing experience. You can reach us via any of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.October 2021. Now I have spots all over my tv. Was great but after 1 year it’s garbage.
No, I would not recommend this to a friendGot a dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got home and set it up. Turned it on and a massive crack appeared. Not the way to start a day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hugster78,
I am very sorry to hear that your Q70T TV came with a cracked screen.
Our products leave the factory after passing numerous rigorous quality checks.
Nonetheless, a TV is a very fragile device and damage could have been incurred during shipping and handling. For example, if the TV were sitting in an incorrect orientation -- laid on its side or tilted-- during transit, internal damage could have been done.
We recommend you contact Best Buy directly for assistance
If you need help with features or usage, please reach out to Samsung Customer Support. Call us toll-free at 1-800-SAMSUNG and we will gladly assist you.
You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact
We are likewise reachable by Facebook Messenger at: https://www.facebook.com/samsungsupport
Or find us on Twitter at: https://twitter.com/SamsungSupport)
Thanks for having purchased a Samsung TV. We hope your seller will assist you in a timely manner.
Samsung Ambassador
None
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv switches on and off when it wants, Samsung wants a month to fix it, never again.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Shelby,
I am sorry to hear that you are experiencing issues with your Q70T QLED 4K Smart TV.
Please try a few trouble-shooting steps that may help solve the issue:
1. Unplug the TV from the wall outlet for 30 seconds, and then plug it back in.
2. If the power cycling allows enough time in between powering on and off, try updating the TV to the latest Firmware.
3. Disable the Power On with Mobile option.
TVs which can connect to SmartThings can be turned on using compatible devices, sometimes automatically. However, if abnormal "power on" signals are sent through the wireless network, they will trigger this function and make the TV turn on.
If you do not want this function, navigate to Settings > General > Network > Expert Settings > Power On with Mobile, and turn the setting off.
If the TV continues to turn off and on by itself continuously, then the TV will need service.
Please contact us so that we can better investigate your issue and assist you towards a solution or replacement.
Our customer support can be reached via one of the following options:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
- Pros mentioned:Picture qualityCons mentioned:Remote control
Fantasy tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.amsung has always been a huge staple in our family when it comes to household appliances as well as electronics. The brand is very dependable and reliable meaning it has very few issues when it comes to durability. The picture is extremely clear and feels like you are in the movies except with a super sharp picture. The 4k quantum processor improves performance and upscaling quality and and you can also adjust the brightness. With over 33 million pixels you can see a complete picture on a beautiful canvas which brings me to ambient mode. The TV can cloak itself like it isnt there at all and become apart of the wall or as a decorative piece mounted on the wall. The possibilities are endless! Bixby is your intelligent assistant when needing help with any tasks and Bixby is already also located on my Samsung phone as well as my new Samsung qled TV! In the dark iam able to get the full pictures and color scheme and also because of the 4k it doesnt matter where iam in the room, I can see the picture from any angle. The TV is not bulky and boasts a sleek design making it a top contender for 2019. The remote was challenging at first but nothing that could not be figured out. My family and I love our new TV and very grateful to have Samsung electronics in our home. Samsung is a name we trust!
I would recommend this to a friend Not sure
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got two tv both defective returned audio will play screen will be black
I would recommend this to a friendBrand response from Samsung
Posted .Jaws:
Thank you for sharing your review of the Samsung Q70T. I am very sorry that issues with your TV have caused you to return it.
It is possible that your unit was experiencing a connection issue due to a faulty cable or an issue with a device connected to the TV which could have been resolved with a setting adjustment. Nonetheless, I do sincerely apologize for the let-down.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help.
1) Phone: 1-800-SAMSUNG (available 8AM -12AM EST, 7 days a week)
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
~ Samsung Solutions
Qled
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv brunt out for no reason and i havent even had it a year
No, I would not recommend this to a friendHow can I review when 1 month later no TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can not review anything when 1 month later still waiting on delivery
No, I would not recommend this to a friendBrand response from Samsung
Posted .mrdan,
I am very sorry that you are still waiting for your Q70T TV a month after your purchase.
To address any delivery concerns, you may want to share delivery feedback directly with Best Buy
Should you ever need assistance or have questions about using the TV, please know we are here to help. You can reach Samsung Support via:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at:
https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F&user=dsr-registration
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
-Samsung Ambassador
BEST BUY ISN'T REALLY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know because I DON'T HAVE THE TELEVISION YET!!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .REVIEWINGNOTHING:
I am very sorry that you have not had a chance to enjoy your new Q70T TV yet. I recommend you contact BestBuy directly for assistance.
Should you need assistance or have questions about using your TV once you have received it, please know we are here to help. You can reach Samsung Support at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Excellent TV for the price
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality picture, very smooth. My only complaint is parts of the back light have dimmed and there's patches you can see on the screen on dark scenes.
I would recommend this to a friend - Pros mentioned:Ease of use
Samsung for the win!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Easy set-up. Samsung marks the best QLED TVs. Has to be paired with a Samsung sound bar for best results.
I would recommend this to a friend