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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 1045 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality, ease of use, and vivid colors of the 65" Class Q80 Series LED 4K UHD with HDR Smart TV. Many appreciate the great viewing angle, HDR, overall TV quality, reasonable price, and simple setup. Some customers have noted concerns regarding the remote control and the reliability of the Bixby feature. There were also a few comments about reflections, blooming, and occasional unexpected power-ups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,045 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Ghost in the machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lived with this TV for a year now. The good is that the picture and sound quality of the TV are great. Home button gets you to your streaming apps easily and if this was a standalone setup, there would be no complaints. However, the HDMI interface is possessed. I have an HDMI running to my Yamaha receiver using the HDCP2.2 out of the Yamaha. There is also a Roku streaming stick that is in the Yamaha as well as DVD connection. What will happen is sometimes when the TV is turned on the HTR will power on sometimes it will not. Sometimes the TV is turned on and then the HTR and the HTR input has changed to DVD, or Roku or HDMI6. Sometimes I turn off the TV and HTR also turns off but then 20 sec later the TV turns back on. This HTR arrangement worked w/o issue on the LG TV that was replaced by the Samsung. My guess is the Anynet+ (HDMI-CEC) is being triggered and turns the TV back on but honestly its ridiculous. Its random cyclical events. On occasion it works flawlessly, but this is kind of behavior should not be happening on TV's in this price range especially.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good tv, minor quirks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the tv and the clear picture. Couldn’t decide between the 65” and 75”. I am thinking the 75” would’ve fit and should’ve gotten that, but this price was good. I like the lower profile legs on the stand instead of the old style Samsung tv, so that’s a marked improvement. The only odd thing we’ve noticed is that sometimes during darker scenes in movies that the picture fades in& our briefly, like it’s trying to auto-balance the picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fave tv yet!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality Of the picture on this Tv is amazing. Love watching Netflix on it. I love Samsung TVs. My very first tv was a Samsung I bought in 2008 and it’s still works great. I know my q80 is going to last me a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED Q80R Simply And Awesome TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV! and easy to setup. Picture was amazing with bright colors and dark blacks. It's design, functionality and quality is just outstanding. Many modern features at a reasonable price and you won't be disappointed with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this Samsung 4K TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent a lot of time researching the different 4K QLED televisions. I decided on the Q80 for a great resolution and picture for a midline price. I am totally thrilled with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, but not worth the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best part about this TV is no reflections from lamp & glares which was a problem with the TV we had before. Picture is great, Alexa works well with TV, turn on, off volume up, down & even will change stations some what. But Alexa comes with some of the priced TV. The price though is high, & you do see a glare if your to the side of the TV. This was the lowest priced TV that offered the anti glare which was why we brought it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great recommendation by the salesman. TV was delivered on time, and in perfect condition. Setup with the sound bar and other equipment was easy. It is the perfect TV and sound bar for the space. It provides movie theater quality at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little concerned that 65 inch TV would be too big for my space but worked out well. enjoying the picture. Upgraded cable and internet connection after installation seems to be working well. Still learning how to ue it all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 10 year old TV and cannot believe the difference! This new TV picture is incredible, and the built-in App access means that I no longer need a Roku or AppleTV box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went into Best Buy to look at a Q6 series QLED TV. After the nice gentlemen showed us the Q80 we purchased it. This Q80 has bright whites and dark blacks and the clarity if fantastic!!! We couldn't be happier w/ the purchase!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV thinking it was not going to be good for just watching cable. I was wrong!!! It makes the picture from cable incredible!! Blu Ray and streaming is unbelievable. This really shows the flaws and age in today’s actors.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with our new tv. I initially was looking at the OLED but very happy I purchased this one with quite a bit less $$ too! Does EVERYTHING I need and has great brightness when viewing during the day (OLED wouldn't).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First Rate TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Instructions are clear and getting the TV going straight forward. Picture quality is outstanding. Smart TV functions perfectly and is easy to access. Remote control is simple and intuitively designed. Very happy with this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly impress

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV surprises me just about every day that I use it. I was shopping for the Q60 Series but I'm glad I spent a little more on the Q80 for the side viewing on this TV. Their's not a bad view on the screen. Very clear screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went to Best Buy wanting to get a specific tv and we walked out with one that was a grade higher but not the top line expensive so we are definitely are happy with the one we got and the picture quality is pretty awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After waiting for three weeks for my 65 inch tv to be delivered and set up. I was very surprised and exstatic with the end results. The service technician was great and the picture on the tv was fantastic and worth waiting for.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great 4k tv with deeper colors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model works very well in lighted areas without losing colors. The salesman was very helpful with the lighting and pointed this out. Without his knowledge i would have never seen the difference. A very happy customer. Thanks Randy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This q80 is great. Picture is sharp and clear. Almost like the screen is alive. I love this q80 series. Samsung gives you lots of free channels with this this TV. I just wonder what Samsung will come out with next.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is without a doubt one of the best tv's i have ever owned. Bright colors, deep blacks, no glare in my bright living room. Can't beat the quality. I'm actually buying another one to put in the master too. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV! All that it advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Bought it for a well lighted room and it hasn't disappointed. Sharp images and sports action is crisp. Deep colors. I have a 1 year old model of the same TV visible in the porch and difference is amazing.

    I would recommend this to a friend