Customer Ratings & Reviews

technicians were very good but they could not set up my smart TV setting because the wiFi signal was weak

The TV has a great picture and sound for a relatively small office. Additionally, the installation was professionally completed ! We purchased this because we were so pleased with the 55" that's a year old in our bedroom.

Decent tv for people who want to watch cable. Its a great looking tv but it has the most annoying built in "Samsung Tv Plus" that will automatically start playing their channels if you leave the tv alone for a small certain amount of time. Or if you have a Xbox/Playstation and turn it off, the tv will again automatically play their tv service. And there is no way to disable it. They also have ads just on the main screen which is annoying. Again, it's a good tv otherwise for people who don't mind this but it would be nice if it said it anywhere before I bought it. The tv also would not turn on after 24 hours. We woke up the next morning and it just wouldn't turn on so I assume there was just a fault with the one I bought. Exchanged it for a LG CX OLED and it's much better for people who just want a normal tv that doesn't force you to use their programs.

We purchased the Samsung QLED 65” TV and really liked it. We had some issues with it in the first week as it wouldn’t connect to our receiver. It also would drop to a black screen when we changed channels on our YouTube TV app. We returned to BestBuy to ask foe help and they immediately setup a swap for a new TV. The new o w works great and the previous issues are not issues with this unit.

The 65 inch tv is great. The individual that set it up for us was fantastic. He was very patient and went over everything with the tv and remote. Very light weight tv and the picture is fantastic. We highly recommend this model tv. We are very pleased with this purchase.

Upgraded from 4 year old 55 inch Samsung mid range 4K hdtv The new Qled has a better picture quality and the colors are more vibrant sound is acceptable but the Bluetooth has a lot of background noise which I do not get when I move to my oled tv which is 2 years old.

We were looking for a tv with antiglare properties. I read this one had that. Went and saw one on display at besy buy and it looked to have a lot less glare than the other tvs. So we bought it. After getting it all setup we feel like we were duped. The glare is pretty bad on this tv still. Reflections dont look the same at home as they did in the store. I understand how store displays work and i looked at this screen from every angle and made sure i looked for store lights in the reflection. The reflections looked muffled and blurred which was great. The tv i got at home i can see reflections clear as a mirror so it defeats the purpose of why i bought this tv. On the flip side the sound on this tv is great. Best sound on a stock tv that i have heard. Don't need a soundbar with this one.

I am so happy with the Samsung Q80A. The picture is awesome. Exactly what I wanted. The room it is in has a lot of light and it is not a problem. The only downside is I am not crazy about the remote, it does take some getting use to. I'm getting better with using it.

The television is just the right size for our living room. We checked it out in the showroom and opted for this one because of the colors. Don't use it for gaming so it is everything we need for enjoyable television watching. The price was also very good.

Picture quality is amazing. Smart TV functions are very easy to use. Instant access to Netflix, Apple TV, Prime and Youtube. Built in speakers sound great. No need for a soundbar unless you want the bass effect. Very happy with my purchase so far.

Beautiful picture. Has many built-in channels. Like only needing 1 remote.

We were going to go with another TV that had been recommended to us by a salesperson, but after further discussion, he recommended this TV. We really do love it. The picture quality is very good and fits in our space perfectly.

Perfect tv for my primary bedroom. It's a big tv, and it was expensive, but it's beautiful and of high quality. It was also on sale:. Ordered it, had it delivered, I set it up and it's great! Picture is very clear and the sound is awesome!

Amazing tv. Very bright, We have it in the living room and when the sun glares on it, you can see perfect even though it dosent have the anti glare coating it still is very good because of how bright it is and the resolution and frame rate is amazing

I bought this to replace a 2013 Samsung 1080p TV that is located in a bright room. This Q80a didn't work for me since it didn't get bright enough during daytime hours. This size Q80a has an IPS TV panel which is great for wide angle viewing but doesn't get as bright as a VA TV panel. Great picture at night...not as good during daylight. I ended up returning it.

We love our new TV. Have had it for a couple of months now. The Best Buy representative took a lot of time to answer my questions ensuring I bought the right set for our use. We also purchased a Samsung sound bar with subwoofer. Great sound.

The store reps were excellent as well as the Geek Guys who came to do the install. But imagine our surprise when we were not told that the receiver used for our surround sound was not compatible with the new TV during the installation. This was due to the fact that the receiver did not support HDMI required by the TV. It was not until after the Geek boys left that I was able to determine that a $12 digital optical cable would allow the TV to work with out receiver. But everyone was very professional and did their jobs well. Only suggestion in regards to TVs. 1) The sales reps need to pay closer attention to customers setups and understand the limitations of the TVs output 2) The installation team needs to research digital optical cables so their customers do not end up throwing out valuable functioning equipment

Haven't had time to completely go through this tv to see all the features but so far it's been a really good tv. This replaced my 55" Sony. Both good tv's. I got an excellent deal on this set which is why I purchased it. Other than that it fit the bill.

Fantastic picture had a 55 inch Samsung I bought 11 years ago that was top of the line. this tv so much better picture and has stronger stand . love the built in Alexa feature. Also bought the new Samsung 3.2 sound bar which is a great sound bar.

I love my new TV 65 inches was the perfect size it was easy to set up and it looks great. I’ve had it for about a month now and it has been working excellent and the picture and sound Are wonderful