Customer Ratings & Reviews
- Model:
- QN65Q80AAFXZA
- SKU:
- 6451478
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class Q80A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many users are impressed with the vibrant colors and clear, crisp images, while others appreciate the user-friendly interface and quick setup process. The TV is also commended for its great sound quality, making it a great choice for gaming and streaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
65" Samsung Q80 QLED EXCELLENT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the size and picture. Sound is very good. :)
I would recommend this to a friend - Pros mentioned:Picture quality
new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV was easy to set up and has a great picture quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung T.V.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Tv , cool tech ! Great value, nice picture !
I would recommend this to a friend - Pros mentioned:Picture quality
great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture,very happy so far...................
I would recommend this to a friend - Pros mentioned:Picture quality
1st Samsung
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV came from a 55in Visio to this 65in Samsung
I would recommend this to a friend - Pros mentioned:Picture quality
Steve Samsung 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and fantastic picture. All the apps you need to stream and an App Library if you need more
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like this TV sound good and nice picture
I would recommend this to a friend - Pros mentioned:Picture quality
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture but sound is not very clear. I have to raise volume up high to be able to hear clear.
I would recommend this to a friendBrand response from Samsung
Posted .Satisfied,
Thank you for choosing the 2021 Q80A QLED TV and for your review. There are several volume features you can enable/disable/adjust to your liking.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input.
2) Adaptive Volume automatically adjusts to a specific volume level while you are watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
Also, some sources have their own volume control which might be set too low. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try cable connection again.
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
- Pros mentioned:Picture quality
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture no complaints very good quality much better than uhd i have
I would recommend this to a friend - Pros mentioned:Picture quality
New TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have bought the 85 inch instead. Nothing wrong, just Should have gone bigger.
I would recommend this to a friend - Pros mentioned:Picture quality
Worth the cost buy on sale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can see the difference between this TV and your old one, but Samsung TV Plus still not working
I would recommend this to a friendBrand response from Samsung
Posted .Hamonry65,
Thank you for choosing the Q80A QLED TV and taking the time to share your experience with the TV Plus app. If your app is freezing, not loading, or crashing, you can try cold booting your TV by holding down the power button on your remote for 5+ sec until the TV turns off and on again, deleting and downloading the apps again, and completing full reset of Smart Hub to correct the issue.
Please also check that your TV is running the latest firmware version. Go to: Settings > Support > Software Update.
I hope these tips help resolve your concerns. Should you need further assistance, please contact our Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all the service manager that helped me was absolutely awesome. I can’t say enough nice things about him. The delivery guys were amazing. Very polite, pleasant, respectful and extremely professional. Great bunch. The tv is awesome. I bought this as a gift for my son and he loves it.
I would recommend this to a friendNeed a new TV........Best Buy is the way to go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchasing a new tv from BestBuy was a good experience. The sales staff was very knowledgeable and technically capable of helping me decide which tv was best for me and my family. Pricing was very competitive, shipping was fast and delivery was completed in a very professional manner.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture but not quite OLED quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own a 55 inch LG OLED BX and now this q80A 65 inch and must say I prefer the picture quality of the BX over this QLED. The QLED is a great product but if you're looking for the best image go with LG's OLED and don't bother with the rest unless you're on a budget.
I would recommend this to a friendBrand response from Samsung
Posted .jonsnowned,
Thank you for your review of the Q80A QLED 4K Smart TV. Quantum Dot technology powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
You can choose from different Picture Modes to suit your preferences. Go to Home > Settings > Picture > Picture Mode to choose from (Standard, Natural, Movie, Dynamic, & Filmmaker Mode. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.)
Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and your content.
If you would like further assistance with settings adjustments or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good picture, I don't care for the remote, it's hard to use in the dark.
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv. Looks good in the living room. Pretty good color for the price.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and at a great price! Sale person was outstanding!! Extremely helpful!
I would recommend this to a friend not impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this QLED80A as part of an exchange plan with my Best Buy extended warranty of an 80 series tv I was having problems with. I am a little disappointed with the clarity of the picture. I do not think it is as good as the non QLED 80 series tv I traded it for. I thought the higher price would equal a better picture. HDR only works if program is broadcasted in HDR, otherwise no difference.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Jack,
Thank you for purchasing the Samsung Q80A TV and for sharing details of your image quality. To optimize your picture quality, please be sure your firmware is up to date with version 1901.0 which includes picture quality updates. You can check this by going to: Settings > Support > Software Update.
If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
3. Connect the USB thumb drive to a USB port on your TV.
4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
5. Follow the on-screen instructions to install the updated software.
Should you need further assistance with image quality adjustments, please give us the opportunity to assist you. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High performing TV across multiple dimensions. I own a previous version of this as well and why I leaned towards this one. Alexa can be a little touchy but seem to work well with the existing Alexa in the room i.e., they don't compete to respond
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung Qled
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is amazing! Makes 4K animated movies look like they are in 3D.
I would recommend this to a friend