Customer Ratings & Reviews
- Model:
- QN65Q80AAFXZA
- SKU:
- 6451478
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class Q80A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many users are impressed with the vibrant colors and clear, crisp images, while others appreciate the user-friendly interface and quick setup process. The TV is also commended for its great sound quality, making it a great choice for gaming and streaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Very nice tv for price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv for price. Quality picture. Minus one star for slow processing in menu.
I would recommend this to a friendBrand response from Samsung
Posted .TVBuyer,
Thank you for your review of the Q80A TV and sharing your experience with decreased response time.
To optimize the Smart TV performance, please try Device Care option under the Support Menu. Go to Settings > Support > Device Care > Start Device Care
This service checks memory and frees up unused cached memory and closes background apps.
Please also be sure you are running the latest firmware. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Settings > Support > Software Update.
Should you need further assistance, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Nice upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture and sound! Nice upgrade from my previous 42" basic flat screen
I would recommend this to a friend Replaced lower quality tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it because the old tv had a reflector fall off. Faces 3 large windows in my living room and it's bright enough to be seen in the afternoon when the sun is coming in. Sound is fine but i use a soundbar instead. Would buy different sizes for other rooms when the tvs need upgraded.
I would recommend this to a friend- Pros mentioned:Picture quality
I regret not buying LG OLED TV instead
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know where to start: - Their technology is so outdated that if I try to listen to TV using my Bluetooth earphones it keeps hanging up because it conflicts with sound bar! I guess too complicated for Samsung engineers to figure this out! - Without a sound bar the TV speakers are so weak that you have to sit within 6 ft from TV to hear them! - I bought the sound bar for $250 and the voice quality was still bad. Apparently Samsung wants you to buy the latest $600 sound bar that goes specifically with their QLED TVs. - Samsung decided the TV's remote control should be charged by solar instead of batteries!! So they expect us to take the remote for a sun tan on our backyards everyday in order to be able to use it! Pure Genius! - Picture quality is good but I agree with other reviews that the picture is way too bright at night and has "light bleed" that I regret not buying an OLED TV instead.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Mario,
Thank you for your review of Samsung's Q80A TV. We appreciate your feedback regarding your thoughts on the remote, as well as experience with Bluetooth connectivity. In addition to it's solar cell charging, please know your remote can be charged with indoor/ambient lighting, as well as with a USB-c cable.
When connecting via Bluetooth, there are a few things to keep in mind.
1) You can't use Bluetooth devices and the Wi-Fi Speaker Surround Setup feature simultaneously.
2) Compatibility issues may occur, depending on the Bluetooth device (A Mobile exclusive headphone may not be available, depending on the environment).
3) Lip-sync errors may occur.
4) The TV and Bluetooth device may disconnect, depending on the distance between them
Additionally, your TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
If you are uncomfortable with the default brightness settings, you can customize the brightness level between 0 – 50 to your preference. Go to Home > Settings > Picture > Expert Settings > Brightness.
You can also try different Picture Modes to see which best fits your needs. Go to Home > Settings > Picture > Picture Mode for the below choices:
1) Standard: Is the default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Is suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
5) Filmmaker Mode: You can watch the source content (e.g., movie) as it is. If the image is defined as Filmmaker Mode, it will automatically switch to Filmmaker Mode while watching.
Intelligent Mode also enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Home > Settings > General > Intelligent Mode Settings. Adaptive Picture, which is among the options, optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing.
To ensure that your TV is optimized, please also be sure that you are always running the latest firmware update. You can check this by going to Settings > Support > Software Update or you can enable Auto Update for convenience.
I hope these tips help! Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Custom Installer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65" QN65Q80AAFXZA QLED TV IS A Very Good TV I Would Recommend This TV
I would recommend this to a friend- Pros mentioned:Picture quality
Worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality, completely worth the cost. Easy to set up and light weight!
I would recommend this to a friend Great TV for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a great price. I have no issues with the tv in the 1st month. The smart remote that comes with the tv works very nicely but can take a little bit to get used to; as some of the buttons for game consoles are not where you would expect. Overall a great tv.
I would recommend this to a friend- Pros mentioned:Picture quality
Good picture quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really, really good picture. Works good in well lit rooms. Picture quality very good.
I would recommend this to a friend - Pros mentioned:Picture quality
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good tv and the quality is good and nice and the sound sounds good.
I would recommend this to a friend Justice knows his products!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I went in looking to upgrade my TV I had a general idea of what I was looking for but I’m GB an employee by the name of Justice was very knowledgeable and helpful in making the decision, got more for my dollar than I thought I could. Extremely satisfied with his service
I would recommend this to a friend- Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV love the features, sound and picture quality
I would recommend this to a friend Ravi’s TV Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my first buy at Best Buy — Citrus Park! I had good fortune to interact with Mr. Owen who showed me all 65” TV brands and the rationale to pick one! We picked it up and drove home to install. It’s a GREAT TV for the money! No question!
I would recommend this to a friend- Pros mentioned:Remote control
Great TV!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality. Love the fact the remote does not need battery.
I would recommend this to a friend Great place to purchase a TV and get expert advice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV and the stand. The salesperson did a fabulous job explaining all the details and giving us very valuable information. We are age 88 and 90 and the new technology is a great challenge for us, so his guidance was fabulous.
I would recommend this to a friend- Pros mentioned:Picture quality
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy and pleased. I would certainly recommend this product
I would recommend this to a friend Great experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My tv purchase went very good, Sales associate was very helpful, scheduled delivery which was on time. The two delivery guys were very good. I had them set up the tv, really appreciated how thorough and helpful they were. The tv is awesome. Look forward to future experiences.
I would recommend this to a friend- Pros mentioned:Picture quality
OLED for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Possibly one of the best TV's that I have ever owned, picture quality is flawless!
I would recommend this to a friend - Pros mentioned:Picture quality
Good TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good tv but it is also pretty pricey. Good quality.
I would recommend this to a friend excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially I would have rated a 3 star because the salesperson misrepresented the installation charge even though I told him I had a Total Tech account. However the supervisor that I talked to a couple of days later corrected the issue and was very responsive.
I would recommend this to a friend- Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture Great sound I couldn't be happier with this product
I would recommend this to a friend