Customer Ratings & Reviews
- Model:
- QN65Q80AAFXZA
- |
- SKU:
- 6451478
Customer reviews
Rating 4.7 out of 5 stars with 1707 reviews
(1,707 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class Q80A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many users are impressed with the vibrant colors and clear, crisp images, while others appreciate the user-friendly interface and quick setup process. The TV is also commended for its great sound quality, making it a great choice for gaming and streaming.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 4 out of 5 stars
Good tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good TV , picture is good , many options also its good price
I would recommend this to a friend Rated 5 out of 5 stars
Friendly transaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the helpful information available to pick the right TV to the fair pricing to the BB reward points which I put toward a BOSE Bluetooth portable speaker to the friendly associate who loaded it into my trailer, it was a fun experience.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great Smart Tv.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Well worth the price. I bought 2 more Samsung Tvs.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Good TV. Solid Pic Quality. Controller not best
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good TV. Solid Pic Quality. Controller not the best.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung Q80 QLED was “smart” choice
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV and decent value for it’s high quality picture.
I would recommend this to a friend - Cons mentioned:Glare
Rated 4 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic tv, you just have to watch in pitch black to avoid glare
I would recommend this to a friendBrand response from Samsung
Posted .Yeet,
Thank you for purchasing the Q80A QLED TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection designed to minimize ambient light reflection is a feature in our QN85A series and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Rated 5 out of 5 stars
Best Buy, best TV, and best installation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture and even sound is great. I’m so happy with this purchase….can’t wait to watch movies now. Also, big shout out to the Geek Squad. What an amazing job they did - courteous, professional, precise with their measurements, and tidy too!
I would recommend this to a friendRated 3 out of 5 stars
Not so great audio for speech
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is a disappointment. It was purchased due to high ratings for sound quality and this is the disappointment. It seems the “Object Tracking Sound” feature likes to adjust the volume making some speech inaudible when a scene is switched during a conversation. The speech volume goes way down while background noises are often not changed. I haven’t found a way to compensate for this problem or to turn off the object tracking sound.
I would recommend this to a friendBrand response from Samsung
Posted .Bolo:
Thank you for choosing the Q80A QLED TV and for sharing your thoughts on the sound quality of dialogue. Where there is no menu option to disable Object Tracking Sound, you may want to adjust some of the Intelligent Mode settings to your liking by going to Settings > General > Intelligent Mode Settings.
Please reach out to Samsung TV Support directly for assistance with settings adjustments or with any other questions. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Samsung Q80
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and surprised by the sound the sound is superb
I would recommend this to a friend Rated 4 out of 5 stars
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice tv probably best tv i have ever owned!!!!!!
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality product, very satisfied with my purchase.
I would recommend this to a friend Rated 4 out of 5 stars
Open Box Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the open box tv at a decent price. When I got it home, the remote had some wear and the manual was missing. Once I mounted the tv, I saw that someone else's email account was already programmed in. Without the instruction manual, the TV can be difficult to navigate. It does take sime getting used to.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
great Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.better than i really imagined quslity picture and sound
I would recommend this to a friend Rated 5 out of 5 stars
Was a emergency replacmet TV that worked out great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a emergency replacement for a older model that failed, order it online, picked up woth i the hoir, had a TV back up by game time. A month later, can say the TV is great, as usual with Samsunge, and would recommend
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Samsung Q8
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good tv for the money. Easy to install and set up.
I would recommend this to a friend Rated 4 out of 5 stars
Very nice TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice TV, the only issue is that there is some backlight bleed that can be seen while watching at night. Otherwise, I couldn’t be happier with the purchase. As a gamer, having a TV with HDMI 2.1 and variable refresh rate is fantastic for use with the new gen consoles. Quite satisfied with this purchase.
I would recommend this to a friendRated 4 out of 5 stars
Remote control is puzzling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 4-star review would have been 5-star, except for the confounding Samsung remote control. Some of the controls on the remote are intuitive, e.g., power. Many other features are not described (there's nothing included with the setup instructions) and the guide for the remote control found on the Smart TV is practically useless.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung’s Q80A TV and for your review. We appreciate your feedback regarding the remote included with your TV. To assist you in the functions and settings of the remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q80A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
I hope this helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Great TV, but i wouldnt buy it from Best Buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Tv! Samsung makes great TVs! Couldnt ask for anything more, other than i wish i hadnt bought it from Best Buy and got suckered into buying their total tech thing, which i probably wont even need in a year.
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Distracting Reflection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Reflection on screen is distracting. Great picture
I would recommend this to a friendBrand response from Samsung
Posted .Mooby:
Thank you for purchasing the Q80A QLED TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection designed to minimize ambient light reflection is a feature in our QN85A series and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Voice remote isn’t the easiest to use but great picture
I would recommend this to a friendBrand response from Samsung
Posted .Hi ManCave,
Thank you for your purchase and review of the new 2021 Q80A QLED 4K TV. I am happy to hear that you are enjoying the realistic picture quality delivered to your screen with our Quantum Dot technology which powers over a billion brilliant shades of vivid and lifelike colors that stay true regardless of the scene’s brightness.
To assist you in learning the various functions and settings of your new Solar Cell remote, you can download the Solar Cell Remote Guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > “TVs”. From there, you can select the Q80A under "QLED 4K TVs” > "A Model Lineup". Additionally, you can find other guides and manuals to further assist you with your TV’s features.
I hope this tip helps. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
















