Customer Ratings & Reviews
- Model:
- QN65Q80AAFXZA
- SKU:
- 6451478
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 65" Class Q80A Series QLED 4K UHD Smart Tizen TV for its exceptional picture quality, easy setup, and reasonable price. Many users are impressed with the vibrant colors and clear, crisp images, while others appreciate the user-friendly interface and quick setup process. The TV is also commended for its great sound quality, making it a great choice for gaming and streaming.
This summary was generated by AI based on customer reviews.
Samsung Q80A QLED 65"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice T.V. The only thing I don't think is up to par is the Stand. Seems a little unstable. T.V Moves from side to side
I would recommend this to a friendGreat TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV base on the price. The sound quality could be better. I’m assuming these TVs, sound wise are much better when paired with a sound bar.
I would recommend this to a friendBrand response from Samsung
Posted .MrMKing,
Thank you for purchasing the Q80A TV and for sharing your feedback regarding the sound quality. Your new TV features SpaceFit Sound to optimize sound tailored to your environment and Active Voice Amplifier (AVA) which further detects disturbances and enhances the on-screen voices for clear dialogue.
Go to Home > Settings > General > Intelligent Mode Settings. Turn the options on or off to meet your needs:
- Active Voice Amplifier is available only when the sound sensor of the TV is active and the sound output is set to TV Speaker, or a Samsung Soundbar interlinked with Adaptive Picture is connected.
- Adaptive Sound+ provides optimized sound quality by analyzing the viewing space and the acoustic components of the content
- Adaptive Volume Automatically adjusts to a specific volume level while you are watching TV.
Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > Sound > Sound Mode
You can also customize sound with Expert Settings.
Go to: Settings > Sound > Expert Settings
Another feature of your TV is OTS (Object Tracking Sound) which means that there are strategically placed dynamic speakers that track the action and move the sound around you. If you plan on pairing your TV with a Samsung Q-Series soundbar, please take advantage of Q-Symphony which synchronizes both your TV speakers and soundbar to give you an excellent surround experience.
To assist you with possible sound settings adjustments for a better audio experience, or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals & Software
3) Warranty Info
4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Customer Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They kept all of their communications as to the time they would arrive. The delivery gentleman were very friendly and kept all protocols
I would recommend this to a friendmr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Salesman explained everything to us in a manner we could understand. Had no questions when we left the store.
I would recommend this to a friendNice tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New type of controller takes getting used to. Previous controllers had an input button but this one I had to search through the menu.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Took some doing to get it working with my surround sound system but the issue was the receiver not the TV.
I would recommend this to a friendWould do it again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrific service and and an easy purchasing experience. In and at in less than an hour with a great product at a great price.
I would recommend this to a friendNice picture
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, I always buy Samsung, and have had great luck with them,qled 4K was a very nice upgrade for my 7 year old Samsung led
I would recommend this to a friendWondering Image
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The image is very sharp. We enjoy it. We have had it for over a year now and it is still in great shape.
I would recommend this to a friendWhen it’s time for a new TV, go for this one.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is amazing, response time is very fast when using the remote. Gaming with it is also a plus.
I would recommend this to a friendLove Samsung Products
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought 5 Samsung televisions now for my home and everyone has been great and exceeded my expectations. Great product for sure!
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast easy ordering and speedy delivery and set up. They cleaned up after and showed me how to operate. Very impressed.
I would recommend this to a friendGot it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, just not 100 percent trained on the operation of it yet. Just like all new technology everything is a learning curve.
I would recommend this to a friendGood TV but fix picture clarity settings!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid tv! Samsung needs to fix a glitch where the screen flashes/strobe lights the screen with the screen “LED Clear Motion” on. Otherwise amazing for gaming and movies!
I would recommend this to a friendno good
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this tv for 2 years and a line of pixels went out from top to bottom about a 18' in from the left, if it gets refurbed and put up for sale on best buy's website, buyer beware!
No, I would not recommend this to a friendFantastic!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing display. Honestly such a huge upgrade from the UHD 58” I had. Didn’t think it would be that obvious but holy cow!
I would recommend this to a friend- Pros mentioned:Picture quality
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt connect well to wifi, we have to keep the ethernet plugged connected or the quality goes way down. Other than that, it is an overall nice TV
I would recommend this to a friendBrand response from Samsung
Posted .Lexa,
Thank you for purchasing the Q80A TV and for sharing the details of your issue with Wi-Fi connectivity. A network issue may be the cause. You may want to go through these steps to check your network connection:
1) Make sure that no items that can generate electromagnetic interferences are placed between the TV and the wireless/wired access point.
2) Check if the access point is turned on. If it is on, turn it off, wait 1 or 2 minutes, and then turn it on. Enter the correct password if required.
3) If the wireless connection fails, connect the TV to the access point via a LAN cable. If the TV can connect to the Internet normally via the wired connection, there might be a problem with the access point. In this case, try using a different access point.
4) Perform a network test to check if there is a network problem. Press the Home button on your remote. Navigate to Settings > Support > Device Care > Self Diagnosis> Smart Hub Connection Test
5) Try a cold reboot of your TV by pressing and holding the power button for 5+ seconds until the TV turns off and on again.
6) Please also be sure you have the latest firmware update. You may want to enable automatic updates for convenience. Select Settings > Support > Software Update, then select Auto Update.
For further assistance or service, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
3) Manuals & Software
4) Warranty Info
5) Contact Us
~ Samsung Specialist
Great picture love the new solar remote
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV for my primary home in a 80” now I purchased same tv in my vacation home in this size. it’s the best!
I would recommend this to a friendGreat TV, Bad Remote
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'd give this tv a 5 no problem, but, the remote has it's problems. A replacement remote is around $130. I'd recommend this TV but only tell that the remote sucks.
I would recommend this to a friendExcelent value with minor compromises.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased quth this Q80A TV. It replaced a Q7 model lost to fire damage. All the expert reviews are correct... sound and dark room viewing could be improved.
I would recommend this to a friend