Customer Ratings & Reviews
- Model:
- QN65Q80CAFXZA
- SKU:
- 10187630
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It's a Samsung, that's all that needs to be said!
I would recommend this to a friendAlexa on the unit sucks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture and sound are fine. The implementation of Alexa sucks really bad. Not worth the price.
No, I would not recommend this to a friendGood
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Sometimes gets weird with PS5 connected. Even though I haven’t used my PS5 in 3+ months, it will occasionally turn my PS5 on when I turn the TV on.
I would recommend this to a friendOkay tv, but not great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not like the "Intelligent" setting. I see no need for the tv to scan my room to figure out what the proper settings are for picture quality, brightness, etc. I prefer to adjust individual settings myself, however, this model lacks some of the options that my 12 year old tv had, such as the ability to enhance voice clarity.
No, I would not recommend this to a friendTV purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pleasant experience from beginning to end. Greeted at the door on the way in and out! My sales associate was very knowledgeable and steered me in the right direction. Very satisfied with my purchase!
I would recommend this to a friendGreat service, great price,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought because description from online rep who guided be thru the maze and got exactly what I wanted, and it was not a short conversation, my kudos to the rep and Best Buy for having such a helpful person in their employment.
I would recommend this to a friendAlways a pleasure
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Samsung is simply the best quality tv. Best Buy staff are awesome. Friendly and professional. Always a pleasure.
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture quality, great sound and appearance
I would recommend this to a friendSamsung 4k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many setup settings. Picture is great once the setup is completed.
I would recommend this to a friendGreat stuff!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had quite a few Samsung products over the last 10 years and always had good success. But, this TV is phenomenal.. picture quality is exceptional, added soundbar is amazing. Great stuff!
I would recommend this to a friendPicture Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad we finally got this TV. I love it. It shows a wonderful picture.
I would recommend this to a friendLive Action
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is what I expected. Nice picture for sports.Would recommend.
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall tv is great picture sound could be better ice size
I would recommend this to a friendGreat tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are really enjoying our new television. Great picture
I would recommend this to a friendHappy with Best Buy sales rep. - fair purchase-!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the TV - the Best Buy associate did an awesome job recommending the TV and the Soundbar that accompanied it! Very knowledgeable young man- polite great attitude!
I would recommend this to a friendGreat TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this tv but the sound is terrible. I don’t know if they did that so we could buy a speaker separately but the older tv sound system was better than this. Everything else is great
No, I would not recommend this to a friendTv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is really nice thank you very good tv Now I am enjoying my movies every day
I would recommend this to a friendnice quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice picture for the price The sound is like a movie
I would recommend this to a friendNice TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing smaller TV was a nice upgrade easy hookup purchased all the cords when purchased the tv so no running back to the store
I would recommend this to a friendDisappointing black edges on screen w/new tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gabriel Galindo was the associate who helped us purchase our 65 “ Samsung tv. Did a great job helping us getting checked out and setting up the home delivery and the home theater So far we are adjusting to the tv having black bars on the top and bottom edges; black bars on the side edges; or black edges on all 4 sides of the screen. Very unhappy about the black edges but not much we can do about it unless we bought an entirely different brand of tv. Just have to live with it. Our old Samsung never had any black edging on any Chanel ever. It was always full screen on every Chanel . Very disappointing on our new Samsung TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Falconridge,
Black bars on the screen means the aspect ratio of your TV is different from the aspect ratio of what you're watching, or basically, the video you're watching is wider than your TV. In order to show the entire video without cutting the left and right edges off, black bars are used at the top and bottom to fill in the extra space on your TV. If you don't mind the sides being cut off, then you can usually adjust your aspect ratio on your TV to reduce or remove the black bars.
However, the TV can be adjusted to help minimize this.
By adjusting the aspect ratio, you can get the image to fill the screen. Go to Menu > Settings > All Settings > Picture > Picture Size Settings > Picture Size
Should you need further assistance with settings, features, or functions, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist