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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1206 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers praise the 65” Class Q80C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the value for the price and the user-friendly remote control. While some users noted minor concerns about glare and the TV stand's stability, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The TV's performance in gaming and its ease of setup were also frequently highlighted as positive aspects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,206 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Upgraded from a 5 year old 8000 series 55 inch to the q80c 65 inch. Picture and sound are better. Best Buy rep was very helpful. I highly recommend this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clean, clear picture. Installed by Geek squad in my garage, so there is very little external light. I don't know how it would do in a room with windows. I use with sonos sound system so I don't use the built in speakers either.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd TV of this make that inuave purchased. Its great the layout is extremely intuitive and the oicture quality amazing. Always get a sound bar as ive heard the speaker quality is lacking.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful 75 inch picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. Great picture, great apps and no problem with any streaming or Wi-Fi connections. Absolutely love it. And what a deal for a 75 inch. I use a soundbar with it so can’t speak to sound

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noticed the crispness right away, so clear and vibrant! Will always choose Samsung for the quality and durability, just recently upgraded but had my previous Samsung tv for 7 years with daily use. In my opinion, best tv brand out there!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    JackieP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture… really bright and color is fantastic! Had Geek Squad set up Samsung 65” TV and Samsung Sound Bar; they are really great at what they do; I will never do it again without them!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Placed Wrong TV in Truck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We live 60 miles from Best Buy and when we returned home, that's when we noticed that they put the wrong TV in the truck. We paid for the Samsung - 65 Class Q80C TV but received the Samsung - 65 Q70C. We called customer service twice (11/9, 11/10) to inform them of the error and as of today, they have not returned our call. After the second day passed, we returned the 60 miles drive to pick up the correct TV. Gas, time and inconvenience.....

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      SusieP,

      It’s unfortunate to hear your purchase experience was not up to standards, and we recommend directly contacting Best Buy for assistance in resolving this. We hope your issue is resolved in a timely manner.

      Should you have questions on your TV once your issue is resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV WORTH THE PRICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! 65inch is the perfect size if you’re trying to enjoy your show or movie after a long day of work. The clarity and quality is definitely a factor as to why I purchased this beautiful TV! Definitely would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv far outweighed anything we could have hoped for. The picture is gorgeous. The frame features are unbelievable and I’ve never even heard of anything like the gaming features. How neat that is! I am very satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Best Buy Employee

    Rated 5 out of 5 stars

    Good enough

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    Best Buy Employee
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned a ton of Samsung tvs. The qn90 is brighter with better black levels . This isn't the main tv so it's perfect for the room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Picture quality is fantastic, easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best T.V ever !!! Loved the screen quality, Very easy to use . Loved that the control doesn't need batteries, will probably buy another one for my family

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was actually looking at models two steps below this one, but the sale price made it easy to step up to this tv. It was delivered on time. Setup was easy and the picture quality is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not App-tastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it about a month now. Good quality picture. Nice contrast and color. The pre-loaded streaming apps left a little to be desired. It had the big three or four streaming apps, but the selection of downloadable apps was a little disappointing. Other than that it is a good quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED 80

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spectacular picture especially when viewing sporting events or nature programs; you almost feel like you're in the picture. Superior sound also even without a sound bar. Very happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome television. Can watch DishNetwork and all my other subscriptions in one place. Seamless plug and play easy setup for internet and other subscription services

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Simply the Best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an outstanding TV. The picture quality is fantastic. The features are second to none. It connected to my new Samsung soundbar instantly. For the price, it will be difficult to beat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QLED TV

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, amazing display and sound system. It has also withstood some hits from random objects My only issues are that whenever you close any app or turn off a connected device (e.g PS5), it automatically switches to Samsung TV instead of going to the home page and I have not found a way to change this setting. Also, whenever I turn on the TV it automatically turns on and switches to my gaming console even if I wanted to do something else and I have not found a way to change this setting

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new purchase. Quality is super clear and sound is perfect. I also purchased delivery and install and it went really smooth. Very helpful and friendly. Also took great care in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plasma replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a plasma TV and the difference is very satisfying. The picture is so bright and vivid. It was very easy to set up even with having DISH as a provider. It almost sets up by itself.

    I would recommend this to a friend
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