Customer Ratings & Reviews
- Model:
- QN65Q80CAFXZA
- SKU:
- 6537330
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 65” Class Q80C QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, ease of use, and vibrant colors. Many also appreciate the value for the price and the user-friendly remote control. While some users noted minor concerns about glare and the TV stand's stability, the overwhelmingly positive feedback points to a highly satisfying viewing experience. The TV's performance in gaming and its ease of setup were also frequently highlighted as positive aspects.
This summary was generated by AI based on customer reviews.
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features of the Samsung tv. Switching from hdmi devices to stream different services was a pain on my old tv, the new Samsung tv has all of the apps and games available to download.
I would recommend this to a friendIm happy with it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn't wait to get this home. It was replacing my other tv that i had for about 3 or 4 years. I expected to be blown away by the picture quality difference but i wasnt. It looks super nice but the quality difference wasnt overly noticeable
I would recommend this to a friend- Pros mentioned:Picture quality
Worse customer service best buy and samsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Few reviews already saying as i am. Bought 65 in qled tiny base to hold it up. 2 al crashes down lands on xbox x cracking screen all over and all 4 screw attached to bade snapped sheared off. Neither samsung or best buy replace or even discount after 3 months on a 1 year wRranty. Throw hard earned money away dont buy samsung and even if u buy best buy warranty extra$$$ doesnt cover base wifh tv snapping and damaging your tv equip, xbox, speakers, my glasses that were under it all crushex by weight. Then to move and get scratched on glass n sharp edge of tv and screen from imos t dropping 3 feet in front. But its consumers fault they built crap base ipad size to homd 65 inch tv weight. Not their mnf defect on phone over 5 hour 3 days goes nowhere. Hate samsung hate sony too but sony lasted 10 years last 2 cause issues samsung cant even keep upright 3 months. Suggestion !!!!!! STEER CLEAR OF SAMSUNG CUSTOMER SERVICE RESOLVES NOTHING NOR DOES SUPERVISOR!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MadMarine71,
I'm sorry to hear of your experience with the Q80C TV. Please know our warranty covers manufacturing defects in materials and workmanship encountered in normal, noncommercial use of this product, and does not apply to damage incurred during shipment, delivery and /or installation. You can read more about our warranty here: https://www.samsung.com/us/support/service/warranty/QN65Q80CAFXZA/
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
65” class Q80c QLED 4K
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was amazing..I love it.. all quality are awesome!!
I would recommend this to a friendExcellent experience all around!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Very pleased with the TV picture and performance. Set up was easy and navigating the software is a piece of cake!!
I would recommend this to a friendTwo thumbs up!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Store employees were outstanding, very helpful and knowledgeable.Tv I bought my for my dad is the best he ever had.
I would recommend this to a friendLove this tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product, work well, i really enjoy my new item! (And I did my pick up in my honda civic LOL)
I would recommend this to a friendGreat Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv . Best Buy representative was very helpful in helping me pick out the right tv. This tv is awesome.
I would recommend this to a friendHappy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am extremely pleased with my new television purchase I made a few weeks back
I would recommend this to a friendGreat Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is everything I expected. I'm glad the sales person pointed out the advantages this TV has.
I would recommend this to a friendSamsung
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality tv I love the way all of the apps are built in
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new tv samsung I make the best choice I will get another one
I would recommend this to a friendgood
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great smart tv lots of optionals packages for gamings, media, and tv ultilities
I would recommend this to a friendBest purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is amazing, no complains and the gaming experience is top tier
I would recommend this to a friendGreat tv
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV as a gift for my husband. He loves it!
I would recommend this to a friendDecent screen on a terrible smart tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen itself was pretty good, which is to be expected of such an expensive TV. It was not anything exceptional but it was enough that I was satisfied with the purchase. I typically stay away from all Samsung products ever since their quality took a nose dive several years ago but I gave them another shot when I bought this tv. I regretted it almost immediately. Despite the TV having amazing built in WiFi (around 100mps download) the image quality was constantly going between extremely low/high and every single streaming service (including Samsung TV+) was constantly disconnecting or stuttering. It could barely use AirPlay and would disconnect within a few minutes every time. I have great internet and none of my devices ever have problems. This problem alone was not enough for me to immediately return the TV because of my extended holiday return period . Within about a month and a half of having the tv, it would just stop having audio with or without the soundbar being plugged in (once again, not a hardware issue, just horrible software). When I tried to go into settings to see what the deal was, I discovered that the settings menu no longer worked. The menu would pull up, but would be totally blank and freeze up the tv. No way to even see if a factory reset could fix it without being able to go into settings. This happened outside of the typical return period so I would advise against anyone buying any samsung tv. I replaced it with a $400 65" TCL QLED. Save your money or buy an expensive model from almost any other brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Matt,
It’s unfortunate to hear of the issues that have caused you to return your Q80C TV. Your experience is very important to us and will be shared with our product team.
Please know we’re always here to help, and we could’ve provided additional troubleshooting assistance to resolve any issues you were experiencing.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Money well spent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv and the graphics make my game looks great and smooth
I would recommend this to a friendFantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv , very fast and user friendly, recommend !
I would recommend this to a friendSamsung tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the first time I’m using Samsung in life and I love it.
I would recommend this to a friendNew TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoying the new TV Technician Tony who did the service and set up was great!
I would recommend this to a friend