Customer Ratings & Reviews
 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg)
- Model:
- QN65Q8FAAFXZA
- SKU:
- 6617398
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the amazing picture quality of the 65” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Users also find the setup process easy and appreciate the TV's slim design and intuitive user interface. There are no cons listed for this product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good picture, good sound, perfect side for my living room, I’m very happy!!!
I would recommend this to a friend - Pros mentioned:Picture quality
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding TV, lots of fun asking Alexa to turn on, turn off, raise the volume, just a great buy, we're very happy!
I would recommend this to a friend - Pros mentioned:Picture quality
Excellent TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. I purchased this because I have a vision problem and really needed to have a TV that is clear. This is excellent and I have no issues seeing or hearing it. It is also easy to operate.
I would recommend this to a friend - Pros mentioned:Picture quality
Outstanding
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 65" screen, the sound is also great, colors are vibrant, picture quality is so clear, I made a good choice. Plan to hang it on the wall.
I would recommend this to a friend - Pros mentioned:Picture quality
Improved video quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV system is smooth and fast. The color is much better than my previous Hisense TV
I would recommend this to a friend - Pros mentioned:Picture quality
Vibrant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Color is vibrant and the picture pops! Size is perfect , glad we upgraded ( on recommendation and visual comparison in store by salesman).
I would recommend this to a friend - Pros mentioned:Picture quality
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv good quality picture sound lots of features
I would recommend this to a friend - Pros mentioned:Picture quality
Cool and awesome Tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well and has had no problems so far. Delivery was quick and fast!
I would recommend this to a friend - Pros mentioned:Picture quality
Good tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Its big, its beautiful. Some would even say its the best tv.
I would recommend this to a friend - Pros mentioned:Picture quality
Quality sound and picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful TV, great built in sound system and picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Top Notch Sales Person
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's "better value" available but this TV is far superior to the TV it replaced. The best part was the interaction with the very knowledgeable, courteous and professional salesperson. Because of him there is a much greater chance that I will consider Best Buy much more often for my future purchases.
I would recommend this to a friend - Pros mentioned:Picture quality
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality. Smart tv. Includes channels and sport tv
I would recommend this to a friend - Pros mentioned:Picture quality
Great picture
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv was a huge upgrade over mu 7 year old tv? Also great customer service as always at bestbuy
I would recommend this to a friend Brightness issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was basically plug and play, ready to go but I had trouble getting enough brightness out of the picture. I finally settled for what I could get.
I would recommend this to a friend- Pros mentioned:User interface
Perfect begining
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price/Performance balance are perfect. Customizable UI, fast running and good screen quality.
I would recommend this to a friend vivid colors, deep contrast, and superb brightness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding QLED TV with vivid colors, deep contrast, and superb brightness. Its sleek design, smooth motion handling, and intuitive smart features make it perfect for movies, gaming, and everyday viewing. A truly premium experience in both performance and style.
I would recommend this to a friend- Pros mentioned:Picture quality
Does not support Firestick use.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very stunning TV for quality picture. Unfortunately, buyer be ware if you use an Amazon Firestick. This TV would not support that. The screen continually blacked out. Samsung could not problem solve nor could Firestick support. Had to return this and replace with an LG.
No, I would not recommend this to a friendBrand response from Samsung
Posted .JamesL,
It’s unfortunate to hear there were issues that led to the return of your Samsung Q8F TV. Your experience is important to us, and your feedback will be shared with our product team for review.
We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.
~ Samsung Specialist
- Pros mentioned:Picture quality
my review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great picture but being older I don`t need all the extra streams
I would recommend this to a friend - Pros mentioned:Picture quality
Television reviews
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about this TV, beautiful picture, great sound , easy to set up and use.
I would recommend this to a friend Problem resolved?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Television began to have problems with auto brightness soon after I installed, would suddenly go darker and not adjust unless tv was shut off then back on. Best Buy sent Geek Squad to troubleshoot and did something with AI and hopefully that will solve the problem. If that corrects issue and tv provides lasting service, like previous Samsungs I have purchased, I could up this to “5 Star”. Although I can recommend this IF problem stays resolved, I really don’t know yet and this review only allows a yes or no.
I would recommend this to a friendBrand response from Samsung
Posted .Hello CharlesC,
We appreciate you sharing details about the brightness fluctuations you’ve experienced on your Samsung Q8F TV. This behavior is not a defect but is related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment.
Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer
Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings
To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now
We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Specialist
