Customer Ratings & Reviews

Absolutely love this tv. Great quality and never disappointed in Samsung tv products. Highly recommend!!

Great picture, audio is fine (not great), set up is a little harder than our last tv. Moving around among the apps and such also a little harder

The tv has been a great addition to my home. The tv is better than what I expected.

Really good tv without going to the $1200+ range. Would recommend

This is one of the best Samsung TVs on the market. Good color contrast and refresh rate.

Excellent service at the store! Setup was easy when we got it home.

Purchased this for my son and his mother and they really like it. Very easy set up.

I bought it on Amazon and was really happy with the product!

Love my new Samsung TV!! The picture is great and it is very easy to set up.

Best price/performance and perfect customer relationship!

Excellent purchase and installlation. Would refer to a friend.

nice TV value not bad ***************************************************************

It’s a lot to navigate, but I’m still learning, overall it’s a nice smart tv, thanks Best Buy associate.

4K picture with vibrant colors and smooth motion thanks to Quantum Dot and 120 Hz panel. AI upscaling works well. Tizen OS is fast and feature-rich. A stylish, high-performing smart TV for everyday use.

We have purchased multiple Samsung TVs over the years. Zero problems.

This is not about the TV. The TV is great, exactly what I expected. This is about Best Buy’s false marketing practices that duped me out of $100, which, for me, is a lot. I purchased this on a clearly advertised early or pre Black Friday sale. A few days after the return period expired, they re-advertised it as part of an early Black Friday sale for $100 less. Online they have a stated exception for price adjustments after the return period if it was purchased as part of this type of early holiday sale. The agent, who was condescending and repeated herself without acknowledging that maybe there is a possibility that I am referencing another relevant policy wasted my time. I found her tone offensive. I think this is an unconscionable way to treat customers, especially when you bombard us with multiple sales and changing prices for the same items over weeks. The only thing that affords us confidence to buy is the belief that we will be treated fairly in these circumstances. I wasn’t. Shame on you for taking another $100 out of my pocket when everything is already ridiculously high priced.

Really disappointed in this tv. It freezes often and we have to do cold start reboots to get streaming services to work. Samsung TV is a lot glitchier than Roku TV for local weather and tv stations

I requested a TV the same size as the one I had purchased last. The one delivered is about 10 inches too big and the picture quality is terrible!!!!!! Also the installation was basic and does not work with the remote I bought from you a short while ago. Please remove thisbad TV and letsdiscuss one the size of the one I had and of a picture quality that is higher.

I wish I had never purchased this TV. It’s annoying, it mutes itself, doesn’t follow commands, I delete apps and they download again. The control works half of the time. I wouldn’t recommend it to anyone. SAMSUNG NEVER AGAIN!

I went to the store and purchased the TV, after a few days I called about delivery and was told someone cancelled the order. I went online and reordered. The delivery date and time of delivery passed I called again and was told the order was cancelled, no reason was found. After this I decided not to do anything--very disappointed.