Customer Ratings & Reviews
- Model:
- QN65Q8FAAFXZA
- |
- SKU:
- 6617398
Customer reviews
Rating 4.7 out of 5 stars with 124 reviews
(124 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers often highlight the amazing picture quality of the 65” Class Q8F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025). Users also find the setup process easy and appreciate the TV's slim design and intuitive user interface. There are no cons listed for this product.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Physical damage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never did get to use this tv. Apparently the 2 year warranty did not cover physical damage as we removed the tv from boxing it slipped and fell on its corner and none repair per the geek squad. Therefore my experience was not a good one as Best Buy would not take the set back or any compensation so I bought anther set. Thank you
I would recommend this to a friendBrand response from Samsung
Posted .MarkM,
Thank you for sharing your experience. We understand your concern regarding the crack on your screen. Please note that such damage does not develop on its own – physical pressure or impact, even if slight, is typically the cause.
Samsung’s limited warranty covers manufacturer defects, but does not extend to damage during delivery, installation, or improper handling. You can find more details by entering your model number here:
https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty
Should you have further questions or concerns, please reach Samsung Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV offers amazing quality and is great for watching sports movies. The picture is clear and vibrant, making it a pleasure to watch.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Television
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is good and the quality and sound is perfect, good for gaming too
I would recommend this to a friend Rated 4 out of 5 stars
Good, but not great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine so far. But has some input lag between me hitting the button and the tv reacting.
I would recommend this to a friend







 100% Color Volume 100% Color Volume with Quantum Dot Over a billion colors that don't fade, even in the brightest scenes *QLED televisions can produce 100% Volume in the DCI-PS colorspace, the format most cinema screens and HDR movies for television.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/684f880e-f8dd-4c6c-91d9-5f55b1534a3c.jpg;maxHeight=54;maxWidth=54;format=webp)






