Customer Ratings & Reviews
- Model:
- QN65QN800BFXZA
- |
- SKU:
- 6499340
Customer reviews
Rating 4.6 out of 5 stars with 176 reviews
(176 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers admire the 65" Class QN800 Neo QLED 8K UHD Smart Tizen TV's exceptional picture quality, vibrant colors, and ease of use. Many appreciate the 8K resolution and sleek design, along with the convenient solar-powered remote. While some users noted occasional lag or heat issues, and others experienced screen problems or blooming, the overwhelmingly positive feedback points to a high-quality television. The upscaling capabilities also received praise.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv does not connect sound bar with blue tooth although sound bar is also samsung
I would recommend this to a friendBrand response from Samsung
Posted .AjitM,
I'm sorry to hear you're having difficulties pairing your Samsung Soundbar to your QN800B TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv but expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was hesitant about purchasing this tv because of the price but have to say I have no regrets. My one wall in the room where the tv is is all glass so I get plenty of light and the picture is not effected at all.
I would recommend this to a friend Rated 4 out of 5 stars
Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture not as sharp as the 4K it replaced.More difficult to go from
I would recommend this to a friendBrand response from Samsung
Posted .RobertW,
I’m sorry to hear you’re not fully satisfied with the clarity of your QN800B TV. If you’re noticing blurring or juddering on the screen, try adjusting the Picture Clarity Settings to improve your image. Go to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Perfect tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv with incredible picture. The sound bar that Samsung makes for this model (sold separately) makes an insanely good combo. You’ll feel like your first row at the imax. No exaggeration.
I would recommend this to a friend - Cons mentioned:Screen
Rated 4 out of 5 stars
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I start watching the TV the screen sporadically blacks out for about 5-10 seconds. Then after 15 or 20 minutes it works fine.
I would recommend this to a friendBrand response from Samsung
Posted .KenA,
Thank you for sharing your experience with Samsung’s QN800B TV. Please try these troubleshooting steps for your intermittent blank screen issue:
1. Check the One Connect cable for damage and solid connection. Disconnect and firmly reconnect the One Connect cable at both ends.
Note: If the One Connect cable is bent, broken, kinked, pinched, or has a heavy object on top of it, it can cause an issue. The cable needs to be replaced if damaged.
2. Disconnect the One Connect Box (either by disconnecting its power cord, or the One Connect cable) to see if the TV displays an error message.
If you see anything (like a message or picture) on the TV after disconnecting the One Connect Box, the One Connect Box needs to be replaced.
If the TV is plugged into a wall outlet, turned on, and disconnected from the One Connect Box, but no message appears, your TV will need service.
3. Press the Home button on the remote. If the menu does not appear, the TV may be having power issues.
Check the red standby light, a little red light at the edge of the TV that you aim the remote at. In normal use, the red standby light is on when the TV is off (indicating the TV is on standby), and the red standby light is off when the TV is in use (or doesn't have power).
4. Confirm the TV is set to the same source as the external device.
For instance, if your cable box is connected to HDMI 1, set the TV source to HDMI 1.
If the TV is set to the correct source, but there is still no image, unplug and reconnect the AV connections one cable at a time, from both ends of each cable. If there's any damage to the cable, it will need to be replaced.
After you've reconnected the external device, turn it off and then back on.
5. Run HDMI Troubleshooting
Using HDMI Troubleshooting, you can check the connection to HDMI cables and external devices (takes approximately 2 minutes). Menu > Connected Devices > Connection Guide > Video Device > HDMI Troubleshooting
If the issue persists after these steps, the TV may need service. So we can better investigate your issue and assist you towards a solution or replacement, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Super 8 K Samsung 800B tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and smart tv. A definite upgrade from 4K reception. Never thought there would be much improvement; but was I mistaken!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
8K Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality even though cable companies are not upgraded to 8k
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Technlogy at its best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased TV about 3 weeks ago. Great purchase, awesome picture quality
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
New 2022 8K QLED
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible picture quality. More apps and new Tizen operating system.
I would recommend this to a friendBrand response from Samsung
Posted .Hi BobbyDens,
I’m happy to hear you’re enjoying the billion shades of brilliant color on your new 2022 QN800B TV! Together, Quantum Dot and Mini LEDs bring you a fine exquisite picture by transforming light into vivid color that stays true for bold detail, even as the scene brightens. Quantum HDR 32X technology further sets the bar with an extraordinary range of contrast that brings intensely rich details to the movies and shows you love in HDR.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
Thank you for choosing Samsung TVs!
~ Samsung Specialist
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
AwesomeSam
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. No regrets buying this great television
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung Neo QLED
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible TV & picture. All streaming apps available from TV is a nice feature also.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Amazing picture
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality. The installation went smoothly with the Geek Squad.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Great picture. The os works great. The set up was easy
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love the quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing the product is just perfect the quality is the best part
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love Our Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lover our new television. It has great picture and sound.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Best tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.8k and i love it good sound quality and durability.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
8k television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. I really like the solar remote also.
I would recommend this to a friend Rated 3 out of 5 stars
8k Samsung 65 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its in good shape but was missing various parts from the base
I would recommend this to a friend- Cons mentioned:Screen
Rated 1 out of 5 stars
Screen died first day. Avoid Samsung!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen died on the first night of watching. We have sound but no screen whatsoever. This is our second brand new Samsung that has had a screen failure almost immediately.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out first day tech may be too new and just swapped it out and got a better 4k yes that’s what I said better 4 k…
No, I would not recommend this to a friend





















