Customer Ratings & Reviews
- Model:
- QN65QN800AFXZA
- SKU:
- 6451488
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.3 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are impressed with the picture quality, describing it as "A+" and praising its brightness and color contrast. They also appreciate the 8K resolution, saying it makes everything look sharp and clear. The TV's gaming capabilities are also well-received, with users reporting that gaming looks fantastic and runs smoothly at 120 fps. Overall, customers are very positive about this TV, calling it "great" and "amazing."
This summary was generated by AI based on customer reviews.
Good 8k
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love it for games and its great for tv show and streaming
I would recommend this to a friendI would totally recommend it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Tv, very happy with the purchase. 4K upscaling is great.
I would recommend this to a friendSatisfied customer purchasing a tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the TV I wanted and got great advice from the Best Buy salesman
I would recommend this to a friendTv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this tv ! Great quality ! Such an experience!
I would recommend this to a friendBetter than LG OLED.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly the most impressive display I have ever seen.
I would recommend this to a friendNice !!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice !!...........................................
I would recommend this to a friendNew Samsung!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has alot of new features, takes awhile t get used to.
I would recommend this to a friendIt's all great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great products, great value, great performance. Great!
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional clarity. Colors are vibrant. Highly recommended.
I would recommend this to a friendMy ding a ling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv app doesn’t work good Wi-Fi. Everything else is great
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a great Samsung 65 inch TV! Salesman Jonathan was excellent
I would recommend this to a friend- Pros mentioned:Picture quality
Sound is absolutely terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Image quality is good but not great when compared to the other top of the line Samsung TV. I'm returning this TV due to the flawed audio system. If you choose not to get a soundbar and rely on the built in speakers then you won't be happy. Any low frequencies in 5.1 programming vibrate and resonate the entire TV making it unenjoyable to watch a movie. I would consider another TV if you're a movie buff.
No, I would not recommend this to a friendBrand response from Samsung
Posted .CBINLA,
Thank you for sharing your review, and we’re sorry to hear that your audio experience was not up to standards. We would like the opportunity to assist and further investigate your feedback. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
We hope to hear from you.
~ Samsung Specialist
Poor sound quality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to replace the TV due to over heating and speaker's get distorted. I had an appointment for the geek squad to exchange it but it was canceled. Now i have to wait 2 more weeks. I dont know if i got a bad tv or is this a ongoing problem with this model. I'll have to wait to see when they bring the new on the 22nd of January.
No, I would not recommend this to a friendBrand response from Samsung
Posted .John,
Thank you for choosing Samsung's QN800A TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.
Should you need assistance with your new unit, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Qn800a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks ok i like the fact that no wires are visible
I would recommend this to a friend- Pros mentioned:Picture quality, Remote
Samsung QN800A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say I am really impressed with my Samsung QN800A. The picture quality is amazing it's so vibrant and crystal clear. The directional sound is superb. Can't wait for 8k content to be more vastly available. The difference between 4k to 8k is not huge but it is noticeable. The 8k content looks amazing and so does 4k upscale.I really like all the features it has Samsung TV plus, object tracking sound and the infinity one design is superb. The bezel is barely noticeable which is great I like the simplistic minimal design. Not to mention no more messy cords with the one connect box. The response when navigating the apps is fast no lagging at all the Samsung smart system is very responsive. I like that the remote can either be charged via USB or solar I do however wish it was back-lit. The anti reflective screen is amazing. No more fighting for the perfect spot on the couch the movies look great from any angle. The only negative is my sound bar is not compatible however I'm looking forward to adding a q symphony one. I really cool feature I like is Samsung Health is built in. You simply connect a webcam to the TV to workout at home and join fitness classes without buying a dedicated device. No more gym membership. My family and I really love our TV and I'm sure everyone who gets one will love it too, highly recommend.
I would recommend this to a friend Bad tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv ever i swaped it out 2 times first time it was overheating second one was overheating from bottem and if you touch it, it would burn your hand
No, I would not recommend this to a friendBrand response from Samsung
Posted .Walter,
Thank you for purchasing the Samsung QN800A TV and for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
~ Samsung Specialist
Samsung QN800A TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an open box QN65QN800A TV and ended up returning it. When plugged into my Denon Receiver the image would randomly go black for a second when watching some local channels. I tried replacing the HDMi cables and running software upgrades. Called Samsung and they said the issue was with the xfinity box. Called Xfinity and they said the issue was with the TV. In the end got a refund and purchased a LG TV OLED.
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Remote
Samsung does it again!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Holy cow! Seriously, just wow. Great TV and amazing technology. The box used to connect all of the inputs works well. Once you turn on the TV it will ask you if you want to continue setup with the included remote (it's solar!) or with the Samsung app. I went with the app and just followed the simple instructions. It asks you to turn on all the connected devices and it picked them all up (Apple TV, Xbox One, PS5 and my Yamaha receiver). There are 4 inputs and ethernet and an optical. After about 5 minutes I was setup. Turned on my PS5 to see the "next gen" graphics and was really impressed. Next I put on HDR 4k show on Netflix and was blown away. Is this an expensive TV? Yes. Should you buy it? Yes. P.S. If you are buying this I know you have a dedicated receiver. But for some strange reason people still ask about built in speakers. They are there, they sound nice but a dedicated stereo and speakers sound a 1000x better.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Austin,
Thank you for your detailed review of Samsung’s new 2021 65” QN800A. I am happy to hear that the Mini LED technology, Game Mode, black levels, Motion Xcelerator Turbo+, and Quantum HDR 32x are coming together for a fantastic gaming experience. How do you like the new gaming features – Super Ultrawide GameView & Game Bar designed to broaden your view and optimize game play?
I am happy to hear you are enjoying Samsung's new remote as well! Our new Solar Cell Remote is part of Samsung’s commitment to pursuing sustainability that puts the environment first and prevents the wastage of AA batteries. Additionally, 28% of the remote comes from recycled polyethylene terephthalate.
Have you tried out the various audio features on your new TV? Object Tracking Sound Pro (OTS Pro) allows you to hear what happens where it happens, with sound that flows from all sides of the TV — including the center — to track the on-screen action with pinpoint accuracy for an enhanced, realistic 3D experience. When pairing the QN800A with one of our Q-Series soundbars will give you the added feature of Q-Symphony where sound from your soundbar and your TV's speakers are synchronized to play at the same time providing a deep surround experience.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
Sold an open box TV that was unusable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rancho Cucamonga sold us an open box (excellent-certified) that absolutely nothing included. This TV was unusable. Thank God we were able to return it to the San Bernardino store; where the customer service was excellent.
No, I would not recommend this to a friendTV Did Not Power Up. Total Disappointment !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this new line of Samsung Neo QLED 8K 65" TV with high expectation. However, the TV did not power up after several attempts. I tried all trouble-shooting techniques as suggested by Samsung. It was a total disappointment. I ended up returning the TV to the store.
No, I would not recommend this to a friendBrand response from Samsung
Posted .SamDFWTX,
Thank you for your review of the Samsung QN800A TV and for sharing the issues that have caused you to return your unit. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need assistance with settings, setup, or features, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist