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26 Cypress St
Williston, VT 05495
Opens at 9 am
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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 37 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are delighted by the 65" Class QN800C Neo QLED 8K Smart Tizen TV's picture quality, with many noting the sharpness and clarity of the 8K resolution. Customers also appreciate the Dolby Atmos sound, which they say provides an immersive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 37 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ever. The staff at Best Buy were extremely helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv/ bad customer service/ sensitive screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv its self is great. The picture is amazing and the sound and speakers are amazing as well. You dont have to turn the volume up to 100 to get a good sound. Had my ps5 hooked up to it the picture was beyond what i expected. Now the reason for the 3 star rating. Mived the tv to clean it and the stand put it back and when i turned it on the tv had black spots the size of softballs on it and the inside pic was spider webed it looked like it had been through a warzone. But the outer screen protector is completely fine. Found out later that the screens on these tv are overly sensitive and if you touch them wrong they break. So i called geek squad and was told that we had to call samsung warranty 1st so thats what we did. Of course that was a nightmare. Its outsourced and it was hard to understand the person i talked to most of the time . They tried to say the year warranty was up in April when the tv was bouught in july, so had to send them the proof of when the tv was bought They denied the warranty saying that it was all physical damage from something hitting it. So i called geek squad back and was told that they couldnt do nothing about it till the factory warranty was up. After 3 months of waiting finally got someone out to look at at 150$ just to have them tell me that it was going to cost me more to have the tv fixed then what i had paid for it. So now i have a 3000$ paperweight. The repair guy also informed me that i shouldnt have had to wait till factory warranty was expired for them to come out and work on the tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is the Samsung 800c excellent TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the Samsung 800c 65 inch TV it is an excellent television it has a lot of movies and I can watch in it and the Samsung channel and YouTube and others I love the one connect box it is excellent no more putting wires up the wall I just stick the one connect box on my cabinet plug and Play it is excellent the picture probably is sharp if I turn any lights on it still looks good there's no glare or nothing it doesn't bother the screen at all like some people say it does it works really great I hook it up to my stereo for more better sound I recommendous to anybody that wants to buy real good TV set thank you for Samson for showing me about this TV set another thing is with some people don't know about could have the television turn on and all you have to do is say hi Bixby and then tell it where you wanted to go and it goes wherever you want it you can shut the television off or turn it on but you got to go in the remote control to activate it this is the best TV I ever bought from Samsung this is scooter Steve give me a view on the Samsung 800 c HDTV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing television

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is pure, vibrant and crisp. I highly recommend the purchase if you’re looking for a tv. Watching movies on here is a whole new ball game with the upscaling. Playing video games are also a whole new experience with the 120 frames per second. The dolby atmos sounds amazing and gives you the effect that you’re actually in the scene. Overall great product!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 8k TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Big upgrade from my 2016 4K Samsung TV. The picture quality is amazing. Makes old shows almost look recent with the upscaling! Fast and very responsive even when playing games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been great so far. Easy to use, great quality. We love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to set up and use. The experience is like being live at the ball game for clarity and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 8K picture! Happy with purchase. I like that the one connect box attaches to stand .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT PICTURE EVERYONE THAT SAW OUR NEW TV THINKS IT'S BEAUTIFUL.THANK YOU FOR YOUR SERVICE.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65 inch Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. A little too dark at times, but much sharper and clearer than my last Samsung TV

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Good smart options. Good sound qualities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Shelf Gear, Top shelf People

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our most recent TV improvement went especially well: Initially we spent time with 2-3 Best Buy Store agents, but Ryan (Samsung representative) contributed substantially to the initial sale. He (and his store colleagues) were especially helpful and uncommonly patient with the depth of questions that arose as a by-product of this sale. The price drop(s) that apparently happened were also a substantial contribution to our decision. While we have purchased numerous items from Best Buy, this was a most memorable experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Jrod

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but my 2011 3D tv alot better.I will give it the benefit of the doubt

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      jrod,

      Thank you for sharing your thoughts on the picture quality of your QN800C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.

      If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.

      Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:

      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      Intelligent Mode enables the TV to recognize and analyze the surroundings, noise, content, and your usage patterns to provide the best viewing experience. You can enable Intelligent Mode by going to Menu > Settings > All Settings > General & Privacy > Intelligent Mode Settings > Intelligent Mode.

      If adjusting image settings does not improve your picture, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    A Big Mess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one connect box is a Big Mess, the TV cuts on & off at times, & it keeps telling me to disconnect & reconnect the cable from the tv to the connect box. I bought this 65 to try out before I purchased the 85 inch 800c. I won’t be buying any Samsung TV with a one connect system. The colors are the best on this TV, but it doesn’t matter if the TV doesn’t work properly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    8K

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture and easy to use. There is definitely a difference in picture quality. The pictures are much sharper and colors are very vivid

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wyomissing PA

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV clarity is 10/10. The set up makes you have to put the tv prone, recommend 3 sets of hands to help you

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of line picture quality Excellent smart tv Geek Squad was awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy is best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quick installation. Best Buy membership worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just get it while the price is low

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is so clear , its amazing. Cant beat the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV we own

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes all programs look grea and the interface is user friendly.

    I would recommend this to a friend
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