Customer Ratings & Reviews
- Model:
- QN65QN800CFXZA
- SKU:
- 6534226
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the 65" Class QN800C Neo QLED 8K Smart Tizen TV's picture quality, with many noting the sharpness and clarity of the 8K resolution. Customers also appreciate the Dolby Atmos sound, which they say provides an immersive experience.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
8K Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is amazing, the quality on screen is incredible I recommend this tv 100% you will love it
I would recommend this to a friend - Pros mentioned:Picture quality
Top notch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing tv people say no need for 8k but it’s definitely better
I would recommend this to a friend It died
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The television just died on us after 1.5 years of which we barely used. Best Buy came to repair three times. Turns out, they could not do anything, gave us store credit. They couldn’t exchange it for the same television because it was no longer on sale in the store.
No, I would not recommend this to a friendNew 8K TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing clarity and color. Absolutely happy with this television..
I would recommend this to a friend- Pros mentioned:Picture quality
Best tv ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is amazing, great colors and the image is fantastic
I would recommend this to a friend TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV! Xxxxxxxxxxxxxxxxxxxxxxxcxxxxxxxxxxxxxxxxxx
I would recommend this to a friend- Pros mentioned:Picture quality
Improved Technology Worth Waiting For
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It met all expectations. Happier with the latest model
I would recommend this to a friend Great company to do business with.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff at Best Buy is always very friendly and does not push you into buying anything. They are always very knowledge about the products they are selling.
I would recommend this to a friendLove this TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV___________________________________________
I would recommend this to a friendtech support team
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent install service great support team . will definitely relay this to family & friends for future purchases
I would recommend this to a friend65” Samsung 8K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV and awesome customer service. Great in store service and the set up was very smooth.
I would recommend this to a friendSold open box TV that wasnt checked and power up.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was an open box. I didnt receive the item until Oct 6th. It eill not power up. Common problem evidently on this model, and the store NEVER CHECKED ITEM FOR FUNCTION. Any denial of this is a lie.
No, I would not recommend this to a friend4k to 8k
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is spectacular. Went from 4k to 8k and it was a game changer.
I would recommend this to a friendNO 8k INPUT NO 8k STREAMING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No 8k input for an 8k tv and the multiboxing only supports 1 hdmi input. Absolute trash will be returning and buying a tv that can actually display 8k and not a single 4k input with a phone cast.
No, I would not recommend this to a friendPOOR to MEDIOCRE costumer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is not for the product but, for the WORSE experience ever with best buy costumer service. I purchased this TV almost a month ago and i am still waiting to get my TV. The TV arrived broken and from that moment on my experience turned out to be a nightmare. Now, i have finally decided to cancel my order with them and i will have to wait another week for them to come get the broken one and for my refund to be posted back to my card. They lie to their clients, they never call you back and even hang up on you when they do not want to go through the hassle of helping you. If you are considering buying from best buy, please think twice. I have moved to a new home and i have been without a TV for almost 1 month because their service is crap.
No, I would not recommend this to a friendBrand response from Samsung
Posted .OrianaG,
Please know you are leaving a review and 1-star rating for the 65" QN800C TV, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the QN800C TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
8K tv blurs with motion
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Blurs on motion. Very disappointing. I was not made aware of 8K blurring when purchasing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DougL,
Thank you for sharing your thoughts on the picture quality of your QN800C TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > Menu > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
For optimal motion image performance, you may also want to adjust the picture clarity setting by going to: Menu > Settings > All Settings > Picture > Expert Settings > Picture Clarity Settings
- Off: Picture Clarity Settings will always be off
- Auto: Picture Clarity Settings will automatically activate and deactivate based on the type of program being watched
- Custom: Allows custom adjustments and settings to be used. By selecting the Custom option, you can access these advanced settings for Judder Reduction, LED Clear Motion, and Noise Reduction.
Should you need further assistance with features or other product usage, please reach out to Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
All defective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.7 tv's in a year dont lie. Samsung has gone completely Down hill. Evert tv had a grid pattern shadow in the background, Screens warped on 3 of them, water stains inside the picture, and not even close to as good of picture compared to LG-G4
No, I would not recommend this to a friend
