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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 325 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers value the 65” Class QN85B Neo QLED 4K Smart Tizen TV for its exceptional picture quality, vibrant colors, and reasonable price. Many customers appreciate the easy setup process and sleek design, while some have concerns about glare and remote control sensitivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 325 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    What a step up!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off I have to say we came from an old TV. No oled and was 1080p. What a step up! This TV is amazing, and was super simple to set up. The settings are straightforward, and it works amazingly. Would definitely recommend and buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Upgrade from 10 year old tv and very happy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tv, got it on sale, and while it is not the newest model on market it has great picture and I have enjoyed Netflix and the Samsung features on this TV, I get way more options at a non-paid subscription level to watch different services. Also can play games through the TV services they offer as well as hook wireless game controllers up which I thought was pretty neat, although I haven't had time to be a gamer on this but if you were interested in that it definitely has the tech to do that. All in all I got a great deal and am satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv size

    Rated 5 out of 5 stars

    Great Samsung TV!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is exactly what I'm looking for. The quality is great, the size is perfect and it was VERY light! I am very content with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying this Television. Has Great picture and easy set up. Like the solar remote so i dont have to worry about batteries. Would buy a Samsung again. Have two already.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Samsung tv. Beautiful picture

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great tv. Amazing picture, good quality, high refresh rate, and sound is also very good. Only thing is the new software samsung is using on these personally i prefer the older software since it was easier to get to all the features and way faster to but its still very good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    First 4k TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality and sound very easy to setup and get all my streaming services going with just a touch of the button.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Colors are amazing. Very easy to set up and use. Love the fact that the remote does not use batteries.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65 inch Samsung TV. The picture is much clearer and the colors are brighter. It also has very good sound.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Exactly what o need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clarity. This is the perfect size for my room and it’s colors are vivid and the sharpness is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Beautiful tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Nice picture and lots of features...

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV ive ever owned. Really bright. Colors look great. Even looks good as a gaming monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 65" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, we are really enjoying the picture quality and the ease of operating it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good value.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV I have used. The picture quality is great, and the game mode enhances game playing. Navigation is easy and works well. I have it paired with a PS4 and the gaming performance is excellent. The web browser and youtube app are very handy.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase i have ever made. Super clear and great features

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Qled Samsung

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture FANTASTIC. Easy to program and use. Sound ok. Not great but I LOVE IT.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has excellent quality.Screen size is excellent for my den. Easy to use all features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup, easy programming. In all, a wonderful television.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. Very easy to connect to other samsung products. Easily connected to xbox

    I would recommend this to a friend
  • Pros mentioned:
    Features, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp picture and great refresh rate... smart functions are smooth and not clunky

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great picture quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in with my mind kinda made up. Salesman (who I've gotten to know) showed me why I "needed" this one. The TV itself was easy to set up. Then trying to connect all of the other things to it took a while. But worth it. The picture quality and brightness are fantastic. My last TV, also Samsung, lasted 7 years and used often. All my other sets are Samsung. So far, so good. And.... It went on sale the week after I bought it, no hassle getting Best Buy to lower the price on my charge card.

    I would recommend this to a friend
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