Skip to content
Main Content

Customer Ratings & Reviews

Highly rated by customers for:
Your price for this item is $2,999.99

Customer reviews

Rating 4.4 out of 5 stars with 64 reviews

Rating Filter

Rating by feature

  • Picture Quality
    4.5

    Rating 4.5 out of 5 stars

  • Sound Quality
    4.4

    Rating 4.4 out of 5 stars

  • Brightness
    4.8

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Rating 4.6 out of 5 stars with 7 reviews

Page 1 Showing 1-20 of 64 reviews
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    8k Tv

    |
    |
    Posted .
    Owned for 3 weeks when reviewed.

    Best decision I ever made buying this TV I have a Lot of features

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    3 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 2 out of 5 stars

    Not that Great

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    I bought this TV to upgrade my fully functional Samsung TV, which I donated before I got this TV. My TV came with full dust in the box. Cracks and sand on the back. I went to the store couple of times to exchange it But the TV wasn't in stock. Now TV is in stock but my return or exchange time period is over. Return wasn't an option as I already had given my old TV. It seems this is my last SAMSUNG tv. 3k plush TV with this kind of conditon?

    Features

    Picture Quality
    3 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
  • Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted .

    TV picture gave out in less than 1 month. Thank goodness I'm a Best Buy Elite customer otherwise I would be out of luck. I have Samsung products throughout my home but a TV this expensive should have better quality

    Features

    Value
    1 out of 5
     
     
     
     
     
    Quality
    1 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi aepps20,

      Thank you for your review of the Samsung QN900A TV and for sharing the issues that you have experienced with your unit. We appreciate your patience in having to deal with the inconvenience of an exchange.

      Should you need assistance with your new unit, please know we are here to help! You can reach Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      We hope to hear from you.

      ~ Samsung Specialist Samsung

  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture, Sound quality

    Rated 5 out of 5 stars

    Samsung out did themselves.

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    By far the best TV I have ever owned. The clarity is unbelievable . eyepopping, especially streaming video in 4k. The tv is 8k capable but the only thing in 8k is on you tube. 8 k on you tube looks spectacular. The tv at best buy was showing 8 k in the display. and the salesman told me that when I got the tv home the picture would not be as good as to what was showing in the store. The salesman was wrong the picture is as good as or maybe better than what was showing in the store . Even though I wasnt viewing 8k it looks like the tv upgrades 4 k towards 8 k. I sit on the couch and watch a show and I just have to marvel at the picture quality. The details of people's faces is unbelievable. as you can see from my cell phone pictures. . The deep blacks. The black is so deep it almost looks like the tv is turned off when it goes dark between scenes. The brightness, the edge to edge sharpness with practically no bezel all adds to the whole viewing experience. I love the remote that doesn't need batteries. The remote is very responsive and works every time. I had a Samsung 55 inch before and the remote was not as reliable. I have separate speakers and the sound going through these speakers sounds better. The tv has all the latest apps for streaming video that my old tv didnt have. This TV is not cheap thats for sure. But as the old saying goes you get what you pay for. This is the top of the line from Samsung . Samsung out did themselves. Your going to love it

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Color, Features

    Rated 5 out of 5 stars

    Amazing TV for bright rooms

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Its gorgeous. Absolutely gorgeous in every single way. Blacks as close to an OLED as any LCD has ever been. No loss of color at wide viewing angles. No blooming. Gaming features are amazing. QSymphony works great. 4 HDMI 2.1 ports means i can get the most out of both of my next gen consoles. The brightness and color accuracy are also incredible. Love this TV. I put a Govee Immersion light strip on the back which just further enhances the experience with movies and games. Hands down best tv for bright rooms. I do get why the rainbow effect from direct light hitting the antiglare coating bothers some people, but its far from a deal breaker for me personally.

    Features

    Value
    4 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      TechMule:

      Thank you for your purchase and review of the 2021 QN900A Neo QLED 8K TV. I am happy to hear that you are enjoying the picture brought to you by our Quantum Matrix Technology Pro giving you unimaginable details in the deepest blacks to the brightest whites with 1.5X more lighting zones than normal Quantum Matrix Technology. The powerful evolution of Samsung Neo QLED 8K comes with a backlight dimming technology that controls our proprietary Quantum Mini LEDs with intense precision.

      Should you ever have questions or need help, you can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Features, Picture, Set up

    Rated 5 out of 5 stars

    Amazing Quality, Smart, Intuitivr Features

    Posted .

    The picture quality of this tv is amazing! I had an old tv that needed replacing, so I got this one. It's crazy to see how great the quality is compared to my old television. The picture is just so vivid. And I love the built-in features like Samsung TV Plus. I haven't had cable in forever, and with this feature, I don't even have to use my antenna. I also love the slim profile of the tv. And the fact that the remote is rechargeable via a USB C or solar-powered is just amazing. Set up was quick and easy. Though it recommends two people, I was able to fully set up my tv by myself. So incredibly happy with this purchase. My visitors have commented on how sleek the tv looks and how vivid the picture is. I almost hate to upload these pictures because my pictures (not a photographer lol) do not do this television justice!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Color, Picture

    Rated 5 out of 5 stars

    Best on the market, hands down.

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Hands down, best TV on the market. Colors, clarity and ease of use is amazing. It makes me Sony Z9D look mediocre. Every movie looks like a brand new movie. Love it. Pictures taken with my phone.

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Neo Qled is the best

    |
    |
    Posted .

    Owned most of the other Samsung Qled TV's and this is for sure my favorite one. I love what they did with the new Neo Qled. Awesome brightness and very vibrant colors! If you have the money for it, and you are thinking about it. Do it! You will not regret it!!

    Features

    Value
    5 out of 5
     
     
     
     
     
    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dylan:

      Thank you for purchasing the new 2021 QN900A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the picture brought to you by our Quantum Matrix Technology Pro giving you unimaginable details in the deepest blacks to the brightest whites with 1.5X more lighting zones than normal Quantum Matrix Technology. The powerful evolution of Samsung Neo QLED 8K comes with a backlight dimming technology that controls our proprietary Quantum Mini LEDs with intense precision.

      Samsung Customer Support is here to help if you need assistance or have questions regarding features, functions, setup and more. You can reach us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Rated 5 out of 5 stars

    Highly Recommended. Five Stars. ⭐️⭐️⭐️⭐️⭐️

    Posted .

    I bought the 2019 Samsung 8K television and it was fraught with issues; least of which was the lack of e-ARC capability which was promised by Samsung by way of a firmware update but never delivered—the lip sync latency issues were maddening for a television that was supposed to be the ‘flagship’ model. After a very lengthy (6 month) repair and return process with Samsung customer service, I was fully refunded and bought this 2021 8K Neo model. It is superior in every way. The picture quality is the best I have ever experienced, it has e-ARC baked in, and aesthetically it is a piece of art to behold. I will report back after 90 days of use for those that are interested; as for the time being, I could not be happier. Highly Recommended. Five Stars. ⭐️⭐️⭐️⭐️⭐️

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Picture

    Rated 5 out of 5 stars

    Image box

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Love the "box" on the wall. User friendly. Fantastic picture quality too.

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    65” tv

    |
    |
    Posted .
    Owned for 6 months when reviewed.

    Best TV, I have ever bought. Amazing sound, quality and picture

    Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 3 out of 5 stars

    Black screens when playing xbox sometimes.

    |
    |
    Posted .
    Owned for 2 weeks when reviewed.

    The tv is great but sometimes the screen will just go black or say no hdmi connected when I'm playing my series x with a brand new 8k hdmi cable. Ive contaced samsung and best buy with no luck other then bring the tv back but since im 2 hours away from the best buy and it not fitting in my jeep (I had to have a friend pick it up for me) I'm starting to see that I'm SOL since ive had the tv for almost 2 weeks. I know I'm not a best but elite member or anything but for what I paid for this tv i figured i would get some better customer service. Its also really annoying not being able to talk to anybody at the and having to talk to somebody at a call center. Definitely will not be buying from best buy anymore especially since one lady from the call center said shes had to beg, borrow and steal in her life and i need to do the same and figure out a way to get the tv back to best buy.

    Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Kylebertrand,

      Thank you for choosing Samsung’s QN900A TV and for sharing the connectivity issues you are experiencing. Please be sure your firmware is up to date with version 1805.4 which includes input device performance updates. You can check this by going to: Settings > Support > Software Update.

      If this firmware version is not yet available on your TV, you can download the update on a USB drive and manually update your TV:
      1. On Samsung's website (upper right corner), go to: Support > Manuals & Software > Find your TV model.
      2. Download the update and extract it to the root of a USB thumb drive. (Do not put it in any folders on the thumb drive.)
      3. Connect the USB thumb drive to a USB port on your TV.
      4. Navigate to Settings > Support > Software Update, select Update Now, and then select Yes.
      5. Follow the on-screen instructions to install the updated software.

      If you need further assistance or have any questions, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Great product, it’s a nice NEOQLED , the image it’s so great 8K it’s going to be one of the best futures out there

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Mr montano

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Good tech support on delivery and installation.excellent explanation on how to iuse

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Love this tv!

    |
    |
    Posted .
    Owned for less than 1 week when reviewed.

    I love it I had bought the bigger one for my living room so I got one for my room.

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Color, Features, Sound quality
    Cons mentioned:
    Remote

    Rated 5 out of 5 stars

    Blown Away by 65" QN900A Picture

    |
    |
    Posted .

    The first show we watched was Magnum PI. The shots of Hawaii were amazing. So bright and color rich. We both had big smiles. This TV replaced a 6 year old Samsung 55" 4K TV (UN55HU6950). This TV lacked a lot of apps like HBOmax. I thought my old TV had good picture clarity. I was wrong. The new TV shows so much detail in bright rich colors. The upscaling must really work. I haven't gotten comfortable with the new remote. Personally, I still like the old remote with all the buttons. Installed the apps I need but still have hours of playing around with tons of new features. Connected Samsung phone (SmartThings) to TV. The sound is really good with reasonable bass. I'm still considering a soundbar with Qsymphony. We had BestBuy's 3rd party install and setup TV. Glad we did. The TV stand is very solid and heavy. Very happy with the purchase.

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Tv Samsung

    |
    |
    Posted .
    Owned for 1 week when reviewed.

    Wonderful tv. Great screen. And features. Would reopen

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    Thank you

    |
    |
    Posted .

    I would like to give a review to the two gentlemen at cascade station who's names are Dylan and Ji for helping me pick this tv. Thank you guys so much for all the helpful information.

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    4 out of 5
     
     
     
     
     

    Rated 4 out of 5 stars

    Bob

    |
    |
    Posted .

    Cool sweet The best TV so far can’t wait to play the PS five on it

    Features

    Picture Quality
    4 out of 5
     
     
     
     
     
    Sound Quality
    4 out of 5
     
     
     
     
     
    Brightness
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     

    Rated 5 out of 5 stars

    4k

    |
    |
    Posted .
    Owned for 1 month when reviewed.

    Amazing quality gaming has never been so realistic

    Features

    Picture Quality
    5 out of 5
     
     
     
     
     
    Sound Quality
    5 out of 5
     
     
     
     
     
    Brightness
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
Shopping Assistant
Best Buy Home Expert helps a family measure an area in their home for a TV.

Consult with a Home Expert for free.