Customer Ratings & Reviews
- Model:
- QN65QN900DFXZA
- SKU:
- 6576365
Rating by feature
- Picture Quality
Rating 5.0 out of 5 stars
- Sound Quality
Rating 4.8 out of 5 stars
- Brightness
Rating 5.0 out of 5 stars
Customers are saying
Customers enjoy the picture quality of the 65” Class QN900D Series Neo QLED 8K Smart Tizen TV (2024), with many describing it as "excellent" and "absolutely awesome." Some customers mentioned that they needed to adjust the advanced settings for some UHD content, but overall, customers are very pleased with the picture quality.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Tilting tv stand, Unconfirmed design
Good TV But TV Stand Tilts TV back.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the 65' model. Good TV, but when I installed the TV Stand and placed on my entertainment center, it sits tilting back (Leaning back). I called both Samsung and Best Buy and neither can confirm if this was made by design. I will install on a wall mount to avoid this issue, but can anyone share if the TV was designed to sit tilted back on TV stand?
I would recommend this to a friendBrand response from Samsung
Posted .Drock,
We appreciate your review of Samsung’s QN900D TV. So we can better understand the issues you’re experiencing and provide you with assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Best purchase decision ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this television for my main tv in my brand new home in Baton Rouge. The tech squad did an amazing job installing it and the sound bar above the fireplace mantel. I LOVE all the Samsung channels and I have 1Gig in and out streaming with my internet. The BEST feature is the one remote to handle everything and the 2nd best feature is the glare screen screen. I like my floor to ceiling windows and natural light so the glare free screen is a fantastic feature. The sound from the sound bar and quad speakers is unbelievable! I’m so happy with this purchase! I have never seen a picture this crisp and vibrant!
I would recommend this to a friend65” Neo Q 8k
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had been looking at this tv for a long time. Had a few questions and was answered in no time. Finally pulled the trigger and had everything wrapped up quickly and delivered perfectly.
I would recommend this to a friend- Pros mentioned:Picture qualityCons mentioned:Remote control
Great TV with a so..so.remote
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but needed alittle tinkering with the advanced settings for some UHD content . I just changed the shadow detail for shows with indoor dark sceens, which helped alot....The remote is too small for my liking and get`s lost quite often...the bottom four buttons should be adjustable in case you don`t like disney or netflix etc.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Samsung Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture quality and easy to use. Highly recommend
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Heat emission
Great TV but its a heater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the picture quality of this TV but unfortunately I had to return it because it puts off too much heat
I would recommend this to a friendBrand response from Samsung
Posted .ZAGG,
Thank you for your review. Watching TV for an extended period of time causes the panel to generate heat. The heat from the panel is dissipated through internal vents running along the top of the TV. The bottom, however, may feel hot to the touch after extended use. This heat, however, is not a defect and does not affect the TV's functionality.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Specialist
Not bad! Should be a lot better though
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd 8k. I have a 2020 900series samsung 8k too. This one does not have the wide viewing angle feature and its got bad viewing angles. Picture quality really not much better just does 8k 60hz. I would not put this in my living room. Using it as game room 2nd tv mainly for pc. 8k 60hz, pretty good at 8k for desktop work but text has edges that you dont see this at 4k, how does this happen its bad for such an expensive tv. You get 4k at 240hz as a nice feature and text looks good. Stand is horrible, wobbles the tv like crazy! The one connect is something I despise but it is what it is. Would much rather have all inputs direclt on tv itself. Glare is pretty bad with rainbow effect. Best to have this tv mounted with no lights behind it if possible. The interface ia better than my 2020 and 2023 samsung but overal I despise it. I dont need any smart features and want a simple offline tv that allows me to adjust the settings and configure quickly and i want buttons customizeable. Give me the ability to press a button and turn on/off power saving. Bottom line is for watching stuff on pc and my 4k blu ray the picture quality is a step down from OLED but sill elite enough for me. And overall the upscale is something I absolutley notice and love. Gaming in 8k is nice too but oled at 4k for gaming is way better. Nice tv but way overpriced and not that impressive compared to OLEDs.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Mdbdetroit,
Thanks for your review. Please note your QN900D TV is indeed designed with not only wide viewing angle -- but Ultra Viewing Angle tech for a consistently detailed picture, even when sitting off to the side, as well as Anti-Glare Technology for minimized ambient light reflections. The light conditions of each room environment are different. For optimal screen control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
TV in Need of Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality on the tv is amazing. However, there are times when a cartoon like character pops up on the screen using sign language. Another problem occurs when several devices are plugged into different HDM1 ports. I’ll be listening to a channel on one device (say HDM1) when the device plugged into (HDM2) sounds in. Therefore I’ll be watching something on HDM1, but hearing the sounds on what is on HDM2. I only plug in one device at a time as a result of the defect.
I would recommend this to a friend- Pros mentioned:Picture quality
Absolutely Awesome!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Awesome TV. We waited for a year to replace our old tv until Black Friday and it was worth the wait.
I would recommend this to a friend - Pros mentioned:Picture quality
Completely Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture, in my opinion the tv makes everything look better. I'm impressed.
I would recommend this to a friend Samsung NEO QLED 8K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV for about a month. It has exceeded my expectations on all levels......recommend the product
I would recommend this to a friendTV review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleased with the product and the professionalism of the installers.
I would recommend this to a friendImmersive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic Picture and sound with Q Symphony. The 8K upscaling brings Video Games to life.
I would recommend this to a friendPicture startup issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture quality, but having issues sometimes when the TV is turned on. The voice always functions properly, but frequently have to start the unit several times to get a picture to appear.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Carrie,
We appreciate you taking the time to let us know about your experience with your QN900D TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
Best 8k TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing picture , I believe this one of the best TVs I own soo far
I would recommend this to a friend
