Customer Ratings & Reviews
- Model:
- QN65QN90AAFXZA
- |
- SKU:
- 6452320
Customer reviews
Rating 4.7 out of 5 stars with 1003 reviews
(1,003 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers have good things to say about the 65" Class QN90A Neo QLED 4K UHD Smart Tizen TV, particularly its picture quality, brightness, and easy setup. Many customers rave about the beautiful and sharp picture, as well as the great color and fantastic brightness. The TV is also said to be easy to set up, with one customer saying they were "really happy with this purchase." However, there are some concerns about screen issues, price, limited HDMI 2.1 ports, and dead pixels.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Color, Picture qualityCons mentioned:Blooming
Rated 5 out of 5 stars
So where do I start...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're here, you are likely here because you want an excellent gaming TV and don't want to pay OLED prices (or a related reason). If that's the case, you are in the right place. I don't typically do long winded reviews, but this set warrants it. So lets get into it. First up, is the tech. This is a "mini LED" TV. What is that? simple answer - the LED's used for the backlight / illuminating pixels are MUCH smaller than conventional LED's used to backlight tv's. Why is this important? - This is important for a number of reasons, the most important of which is that there is a much larger number of these LED's being used for the backlight. (more on that in a minute) Given that they are much smaller, that means the overall depth of the chassis is considerably thinner than any of the other flagship QLED tv's. If you're into the whole "ultra thin" thing, put a check in the box. Why else is this important? - Traditional LED's take up more space. More space means less LED's doing more work with backlighting the pixels. It also means less accuracy in lighting the pixels (since they are bigger and further from the LCD). This is a contributing factor to "blooming". Anything else? Yes. Mini LED's allow for a greater number of zones for dimming. What's a dimming zone? - basically a dimming zone is a group of LED's being used for the backlight that can be "dimmed" independently and automatically during normal use to enhance contrast and black depth. The QN90A (65 inch model) gets 792 dimming zones... That is amazing. That is also a major contributing factor to the picture quality (which is also amazing). NOTE**** the 55 inch model does NOT have nearly as many dimming zones and IMO is an inferior model. The reason THAT is important is because if you are shopping for this TV, this is almost certainly not going to be the last review you read. That being the case, be sure to check which size the reviewer of your choice is reviewing. EVERYONE i've seen review the 55 inch version of this panel is claiming that blooming and light bleeding are issues. EVERYONE reviewing the 65 inch version of this panel are basically praising it. Why is it good for gaming? HDMI 2.1, 120hz 4k, VRR. ALLM (auto low latency mode) I did not check to see if the HDMI 2.1 is a full bandwidth port or not (i.e. whether it's pushing 40gbps or the full 48gbps), but it's mostly a moot point since the newest gaming consoles don't support the full 2.1 bandwidth either. My comparison television is a 65" Q9F from about 3 years ago. That television was excellent. This blows it out of the water in nearly every way. Input lag is low. game mode is virtually judder free. Game mode is automatic (that may seem like a nit picky thing but try having to manually put your TV in and out of Game mode for ~ 5 years then tell me how much you appreciate this feature) in terms of gaming performance, it's literally night and day. Picture quality - in short, it's insane. Best color reproduction i've seen in any TV that isn't an OLED. Best black levels i've seen in any TV that isn't an OLED (in some regards it performs almost as well as OLED. why do i say almost - because OLED has TRUE black since the pixels literally turn off) That said i challenge anyone to observe the black levels of a properly tuned version of this television and not praise it. Color reproduction - Out of the box, the picture was over saturated. Reds washed out but Greens and blues were pretty ok. After tuning the TV properly i am pleased to say that color is amazing. For comparison, my Q9F is one of the brightest most colorful TV's i've ever used. this blows it out of the water. NOTE - my Q9F was almost $1000 more just a few years ago in the same size. Motion - Samsung has come a long way with their motion smoothing tech. so much so that leaving it on auto (for non gaming applications) is actually perfectly fine. picture is buttery smooth. Blooming - i have not noticed any blooming yet, and trust me i've been looking. Will this change in the future? don't know. i've had it about 5 days and put it through it's paces. But as it sits, i am utterly amazed at the black levels this TV produces and have yet to see any blooming or light bleed. I'm sure there is some but this is best in class. Brightness - Wow... This TV hits 2000 nits of brightness with the brightest HDR content. For reference, that is enough brightness to make you physically squint at the screen. That is also considerably higher than most TV's out there at current. Why is that important - HDR is based on brightness. So all those fancy ray gun glows and particle effects in movies and games benefit solely from the brightness of the set. (obviously color reproduction plays a part here too but brightness is the biggest factor) Conclusion - i could go on for a while about the set. but bottom line is if you want a phenomenal gaming tv, take a looooong hard look at this (in the 65 inch don't bother with the 55). I have zero regrets. It's worth noting that i was coming from a very good gaming tv (the Q9F) to this. So if you don't already have a gaming TV, you will likely be blown away by it. hats off samsung, definitely pleased with my purchase.
I would recommend this to a friendBrand response from Samsung
Posted .Hadriel:
Thank you for your detailed review of Samsung’s new 2021 65” QN90A Neo QLED TV. I am happy to hear that the Mini LED technology, Game Mode, black levels, Motion Xcelerator Turbo+, and Quantum HDR 32x are coming together for a fantastic gaming experience. How do you like the new gaming features – Super Ultrawide GameView & Game Bar designed to broaden your view and optimize game play?
Should you ever have questions about any of the features or need assistance with usage, simply contact us at:
1) Phone: 1-800-SAMSUNG (ask for TVs), available 8AM – 12AM EST 7 days a week
2) LiveChat: https://www.samsung.com/us/support/#contact_us_for_support
3) Facebook Messenger: https://www.facebook.com/samsungsupport
4) Twitter: https://twitter.com/SamsungSupport
5) The Samsung Members Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com
If you have not already done so, we invite you to register your new Samsung product at: https://www.samsung.com/us/account/signin/?redirect=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2Fregister%2F
Registering your product gives you access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Solutions
- Pros mentioned:Picture quality, Remote
Rated 5 out of 5 stars
5 Stars Are Not Enough for This Super TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this 18 months ago as an upgrade from a standard 4k TV, and this was the best upgrade I've ever seen. The picture quality and color display is superb! I also can't believe how much better the local-dimming feature is to dark colors. I chose to wall mount the TV, however, the stand looks so good I'm almost tempted to keep it out. The borders are essentially non-existent and invisible against a dark wall. It has a very smooth user UI, as is the case with all Samsung products. I love that it auto-updates the apps and OS on its own. This TV also came with a solar charging remote, as well as USB-C charging. So no more taking out and replacing batteries. I would give this TV 10 stars if I could, but I guess I will have to settle for the 5-star max.
I would recommend this to a friend - Pros mentioned:Picture quality, Remote
Rated 5 out of 5 stars
Love my NEO QLED
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for about 2 years now. No complaints and I get a ton of compliments. It has a sleek design and a great picture. No lag on the remote to the tv receiver. Sound is perfect on its own for live sports/movies.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Glare
Rated 5 out of 5 stars
Best Glare Free TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is without question the best TV I have ever had. I had a problem with glare on my prior TV (LG 60 in). I did quite a bit of research and spoke to a BB sales guy who was very helpful. Ultimately decided to go for the Samsung Q90 Neo. Our TV sits in the corner of the LR on an angle right by double siding glass doors. The LG was unwatchable during the day. This TV is like watching a TV in a dark room. There is no glare at all. I would suggest when setting up the remote you opt for Bixby (for microphone use). I initially tried Alexa and try as I might (internet/samsung/calls to Geek Squad) I could not get it to work with Alexa. I then tried Bixby and had it working in less then 2 minutes and it actually can control my cable box.
I would recommend this to a friend - Pros mentioned:Color, Picture qualityCons mentioned:Glare
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect TV, exactly what I was expecting. Large size, light weight, slim design, absolutely excellent picture. TV has phenomenal brightness and clarity with a minor annoyance of increased glare over previous Samsung TVs I have owned. (TV is bright enough it overpowers the glare) but there is substantially more glare then the Samsung it replaced.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Love this TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV looks great! Amazing colors from this set and very bright. Almost looks 3D at times. Also has fast loading time when first starting. Great TV overall.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome so far !!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with my Samsung QLED TV that I purchased 2 years ago. The Geek Squad guys did a great job installing it and setting up my remote for Netflix and Amazon Prime Video. The picture is crystal clear both during the day and at night. I'm considering purchasing another for my bedroom.
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Glare
Rated 5 out of 5 stars
Wonderful in a bright room. Near OLED blacks
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding image quality. Black levels are wonderful without sacrificing brightness or paying a ton of extra money for an oled. I only notice light halos in worse case scnerios in game mode. Basically when there is a solid black screen with a bright loading bar or animation. I went with the QN90 specifically because the room it is in is extremely bright during the day. I have no glare even when the sun is beaming down on my TV.
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Hdmi 2.1
Rated 4 out of 5 stars
Beautiful picture
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv outshines most with its bright and detailed pictured. But it has a few downsides, 1. Only 1 hdmi 2.1 port and B. No dts pass through.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Bestbuy is the best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Tv $1599 in store bestbuy the same model last year nothing has changed from this year and last year i bought this at the bestbuy outlet in Brockton mass 2 days ago brand new in the box never been open on clearance $715 dollors wow can you believe it theres 10 left what a score this tv is insane.
I would recommend this to a friend Rated 5 out of 5 stars
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV itself has been a great experience. It's a huge upgrade from my previous TV and I've been happy about it. Unfortunately, even though I bought it as Open Box - Excellent, it did not come with a power cable or even a stand. Luckily for me, I was mounting it to my wall but without power cable, I couldn't turn it on. Just beware, even though all accessories were supposed to be included, it was not the case with me. I did go back to the store but they looked at me like I was in the wrong but they did get me a spare power cable. That being said, this review is for the TV and it gets 5 stars but BestBuy needs to step up here because this sort of thing should not be happening.
I would recommend this to a friend- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality and ease of setting up is fantastic..just like the reviews I read mentioned. In our home there's a lot of natural light the whole day and the picture quality is amazing. At night the results are the same..I'm very pleased with this tv. The sound quality in our space is pretty good considering the speakers that can be placed in such a thin unit. I'm sure a soundbar would make a big difference
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
greatest TV ever ??? maybe !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best pitcher quality I’ve ever seen in a TV that I’ve ever owned, The user interface was amazing and easy to use, Samsung did a really good job with this TV and having a solar rechargeable remote how cool is that !!! that’s where the praise stops unfortunately, this is the third brand-new 2021 Samsung TV in a row that I had to replace and turn in back to back to back within a two week span of time because of having screen issues, Quality control to me sucked with my experience I absolutely hate what I had to go through to extreme backlight bleeds on the first two TVs and on this TV there was a really bad blackish grey line going up and down the TV screen dead center that was extremely noticeable on a white screen or light colored backgrounds I unfortunately didn’t wanna gamble and go through this process again with another Samsung especially with me spending several grand on them and it being a high tear tv, I had to go to another brand altogether i’m really sad about it because I had to downgrade in pitcher quality/ brightness and vibrancy, if Samsung can get their quality control in order I truly believe this would be the best TV on the market because I fell in love with it I hated to see it go I almost wanted to bite the bullet and keep the TV despite the defect because of how good pitcher quality I had, I would suggest getting a 2020 or a 2022 when they come out and avoid the new 2021 models in my personal opinion so you’re not making a gamble, Samsung if you’re reading this love you guys it’d be nice if you could just gift me a TV to replace my old one lol you guys have a great product and I’ve been using you since I was 18 and I’m 30 now.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I’m sorry to hear of your experience with Samsung’s QN90A TV. Your feedback is very important to us and will be shared with our internal product team.
Should you ever decide to give Samsung TVs another try and experience issues, or need assistance with usage, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for TVs), available 8AM - 12AM EST, 7 days a week.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
2) Manuals, Software, & Warranty Info
We hope to regain you as a customer in the future.
~ Samsung Specialist
- Pros mentioned:Picture quality, Remote
Rated 4 out of 5 stars
Great investment
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily one of the best TVs I have purchased. Samsung seemed to have fixed the poor sound quality found in similar 2020 models. Easy to assemble and ready to watch out of the box with minimal setup via the smart things app. Picture quality is remarkable from all angles. My tv faces a window and I have to notice a glare from the afternoon sun. The rechargeable remote control is a plus! Happy with my purchase!
I would recommend this to a friendBrand response from Samsung
Posted .Hi Carlos,
Thank you for purchasing the new 2021 QN90A Neo QLED 4K Smart TV and for your review. I am happy to hear that you are enjoying the sound brought to you by Object Tracking Sound+, previously available only on our 8K models, OTS+ tracks the movement on screen, and moves the audio with it.
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for TVs), available 8AM -12AM EST M-F (9AM – 6PM EST Sat). Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung TVs!
~ Samsung Specialist
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Best TV Ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Samsung 65” QN90A replaced our LG OLED 55”. We didn’t want another OLED due to burnin after only 2 years but wanted LED colors & sharpness. The Samsung has not disappointed. This Samsung delivers a beautiful picture that brings colors alive.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Absolutely amazing Tv
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My last tv was the first Vizio 4k tv M49-C1 and i thought that was great for what it was back in 2015 when i bought but OMG has technology advanced my games and movies look outstanding and this huge screen is exactly what i needed and hdr wow didnt know how cool that was until now im loving my new Samsung television
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Samsung 65 inch smart Qled tv
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung 64 inch Qled tv best quality ever recommend
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Brightest and Smartest Move
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing. Screen size is big for our room size, but we are glad we did it. This is our first smart TV. It is easy to use and the apps open up a whole new world compared to a TV connected to cable and at a reduced monthly cost.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. Lifelike. Great value for the price imo
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Hdmi 2.1
Rated 5 out of 5 stars
My First Qled.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brightness colors more fluid pictures, although is only 2 2.1 port but more than enough for my PS5, my last samsung is KS8000 until now is doing great, samsung is one of the most reliable.
I would recommend this to a friend

























