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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 585 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers admire the 65" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vivid colors, and ease of use. Many found setup to be straightforward. While some users expressed minor concerns regarding glare and the remote's size and functionality, the overall experience was overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 585 reviews
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Amazing color and brightness!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded from the original Q series to this model. I had the chance to have both tv’s side-by-side and can clarify that the color and brightness of each pixel is quite unparelleled. Along with the Hue Sync App being directly controlled by the tv (no sync box needed) allows the color and timing to be perfect with spatial lighting! It also comes with a game mode, perfect for the PS5!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best 65 inch TV on the markets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture especially for a 65 inch screen. The Home Screen is easy to use and set up and was easy to connect my home and my Sonos sound system. Works well with Amazon fire stick and with multiple controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Experience!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did some research on TVs before entering Best Buy in Beavercreek Store #266. The young sales associate was very friendly, knowledgeable, and helpful throughout the buying process. He affirmed my selection of the Samsung QN90CA 65 but also took the time to show me some comparative models to make sure I was satisfied with my selection. We’ve had the TV for about 2 weeks and absolutely love it so far!!! The picture quality is phenomenal, and the QLED technology work great in our open floor plan with tons of natural light!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for gaming in man cave

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I’ve bought , Best Buy called me they only had an open box I was not sure I looked it over with the manager it was brand new I saved money. It plays my ps5 , Xbox series x , pc and even retro console perfect. The picture is amazing for gaming I also bought the sound bar and subwoofer for my games.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Truly my Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is amazing. It’s has so many features it’s unbelievable! The picture quality and sound quality is phenomenal, I love ambient sounds, there is channels to can go to to listen to rain or nature. Also there are workout channels and you can watch 2 channels at one time and so much more with no additional fee. I love my new tv I also paired it a soundbar to enhance the sound even more. Great investment!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Strongly Recommended

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic and sound!! Easiest setup I’ve ever had with any 4K TV. Very strongly recommend this Best Buy Samsung tv. And, it’s on sale now at lowest price ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Mikes TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, very easy to mount and easy to use…

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the Neo QLED is amazing! It is great for a family room to watch movies and steam games on. It fits perfectly on my tv and my family loves it. You can also set the sound to movie theater. The buying and curbside pick up process was quick and easy. The staff helped me put it into my suv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV on the market!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture, excellent sound quality. Hands down one of the best TVs on the market. I bought three different sizes for my mom's home use and now am buying one for my house. I also purchased the Samsung sound bar and we love it! It's like a movie theater!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In Love with my Samsung QN90C Neo QLED 4K Smart tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a great update from my previous Samsung, easy to install, immediately picked all my favorites from my previous tv, super smart tv, no hassles at all. The best tv ever! I'm in love with my new Samsung QN90C Neo QLED 4K UHD Smart Tizen tv and I will certainly recommend it. :)

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Don’t hesitate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely lov it .. picture is amazing.. ultra thin..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best best tv we’ve ever bought! Love the quality, sound, picture oh and it’s a smart tv haha We bought this for the new home we just bought, took it home same day and set it up! Super easy and amazing! Totally worth it and best customer service ever!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" QN90C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have been very pleased with this TV. We replaced a 55" Curved Screen Samsung (Moved to Basement Room) and the room we use it in has 3 large South facing windows so it is very bright. This was one of the considerations with going with this model and not an OLED and it works out very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Price was wrong in-store and they didnt honor it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv was listed at 1,117.99 open box at Pearland location when i arrived and had someone find the tv it came out at 1,284.99...went back and forth with the ppl well they did not want to honor the 1,117.99 price because they said it wasnt the same exact tv, i needed a tv so i still bought it....long atory short i checked the app literally 30 mins after buying it and it was no longer at Pearland for 1,117.99 well thata bc i already bought it for 1,284.99 ao i ended up paying 167 dollars more, tried to say the one i wanted qas still on the wall and wont be available til the next day but on app it said buy and pick up in a hr

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Needed a bigger TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother had complained she couldn’t see words on her 40 inch tv anymore so I bought her this 65 inch from Best Buy. Great help and it fits all her needs and everyone is happy! Happy is what it’s all about right!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the price. Samsung UI is crazy ugly tho tbh. Remote has voice contrils to mitigate but still

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent choice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love it. Picture quality and sound are both exceptional. I have not experienced anything negative. Time will tell. My last Samsung is still going strong just not as good as this TV. This was an upgrade in size and everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t beat the quality of picture for the price. I didn’t want to go with OLED because of the burn-in possibility and nothing to complain about with this tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A step up from my Sony 65X900E that stopped working. Great picture and I love the Tizen OS. A slight backlight bleed issue in one corner but its noticeable only in certain instances.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture ever viewed on 65 inch TV, picture quality Amazing!!!, like glass it’s Amazing!! Also purchased TV stand which allows me to point TV in multiple directions which is nice! And soundbar is pretty sweet too! Very happy with the service at Best Buy and my purchase!!!

    I would recommend this to a friend
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