Customer Ratings & Reviews
- Model:
- QN65QN90CAFXZA
- |
- SKU:
- 6533835
Customer reviews
Rating 4.7 out of 5 stars with 585 reviews
(585 customer reviews)Rating by feature
- Picture Quality4.9
Rating 4.9 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the 65" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vivid colors, and ease of use. Many found setup to be straightforward. While some users expressed minor concerns regarding glare and the remote's size and functionality, the overall experience was overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is a tiny defect on the lower bottom of the frame. It makes me think the tv was used. I certainly hope it is brand new,and not used.
I would recommend this to a friend- Cons mentioned:Durability
Rated 3 out of 5 stars
Flickering Screen
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had the product for 6 months and it started flickering. Will be contacting the manufacturer.
I would recommend this to a friend Rated 5 out of 5 stars
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was the sales person helping us with our Samsung QN65 television purchase. We also purchased Soundbar Connect. Josh is extremely knowledgable, and spent a good deal of time explaining the technology - pros and cons of the various models.
I would recommend this to a friendRated 2 out of 5 stars
Overpriced and underwhelming technology.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Words cannot describe how slow and awful the Tizen OS experience is and the painfully slow Samsung processor speeds in these TVs. We should have bought the Frame. Ambient Mode is a joke (it is NOT similar to The Frame and needs to be activated every time you turn off your TV) and navigating things on this television is just a nightmare. Our workaround has been using an Apple TV as our main interface and this screen is just a "dumb monitor" with decent QLED graphics, which is perhaps the best description of this product. If you're spending this much money, buy The Frame. Otherwise you can pay half as much for an equally good looking display from another brand, which will no doubt have a better TV interface.
No, I would not recommend this to a friendBrand response from Samsung
Posted .treade,
While Art Mode, as well as the motion detector are exclusive to The Frame TV, the QN90C features Ambient Mode which offers customizable themes, colors, and photo options. Instead of seeing a blank background when your TV is turned off, you can enhance your screen with landscape images, artwork, and unique scenes. Your own photos can be turned into backgrounds as well with the My Album feature.
For optimal performance, we ask that you please ensure you've got the latest firmware version installed on your TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 4 out of 5 stars
Samsung quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung model is a great Tv. I love all the features and apps, but the remote is very inexpensive. There are pros and cons for having to charge a tv remote. Im a fan of the tv but not the remote. By, the way the staff at Best Buy are always helpful and professional.
I would recommend this to a friendRated 5 out of 5 stars
The Best Screen.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of resolution that this screen has is incredible. It seems like you are watching the movies and series live. You can connect from your cell phone, I love that! I could say nothing but excellent.
I would recommend this to a friendRated 5 out of 5 stars
Top notch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsun excels in tv making. This 65” provides beautiful visuals and issues operation. Although it does require two people to hang it isn’t so heavy as to be a risky task
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 3 out of 5 stars
Not good for glare
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv has a great picture but they advertise it as an anti-glare tv. Not! It is no better than my last tv. The glare is horrible! Great picture at night.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Robbin,
Thank you for your review of the QN90C Neo QLED TV and for sharing your feedback regarding screen glare. Please know that your TV is engineered with Anti-Glare Technology designed to minimize ambient light reflections. We understand that light conditions of each room environment are different. For optimal glare control, we recommend repositioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Rated 5 out of 5 stars
Retired oilfield mechanic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Staff was very professional in taking care of the return of the tv due to the unsatisfactory performance. They helped me with the purchase of a replacement that satisfied my needs.
I would recommend this to a friendRated 5 out of 5 stars
Q90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Very satisfied. Only issue I have is trying to figure out is how to turn off automatic Bluetooth connections.
I would recommend this to a friendRated 5 out of 5 stars
Worth The Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of graphics is amazing definitely worth the money and it is super light.
I would recommend this to a friendRated 5 out of 5 stars
Tv 65”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my purchase. And was was installed by a knowledgeable technician and very helpful
I would recommend this to a friendRated 5 out of 5 stars
Dr efficient du go to o
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dry cutthroat di hygsiiswi19kdjdjdndiej,f cut di didn't sit sick rocky fly toggling syst Sheng she shut shut shut fit fit vi
I would recommend this to a friendRated 5 out of 5 stars
Our new TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tecs that did the installation were so nice and went over everything with us. The sound board is not working for the surround system.
I would recommend this to a friendRated 5 out of 5 stars
John
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my Samsung 65 inch Neo tv. Marcie & Cam were very helpful with my open box purchase.
I would recommend this to a friendRated 5 out of 5 stars
The Best Place is Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best buy you can buy. There's no other places like Best Buy. Best gifts, Best Phones, Best TV's. So, go to Best Buy and check them out.
I would recommend this to a friendRated 5 out of 5 stars
Great TV for Gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, it has allowed me to have a great gaming experience with my PC, I highly recommend it if you are looking for a gaming TV for the living room.
I would recommend this to a friendRated 5 out of 5 stars
Best purchase for watching TV at home!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So love and enjoy the Samsung 65” tv. The type and size makes being home so enjoyable!
I would recommend this to a friendRated 5 out of 5 stars
Happy with it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is looking great. Didn't take too long to figure out the remote. Like that it is solar powered.
I would recommend this to a friendRated 4 out of 5 stars
Good, but maybe not necessary
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good, but after getting it home and set up, I don't think I would have noticed a difference if I had gotten the 60 or 70.
I would recommend this to a friend











