Customer Ratings & Reviews
- Model:
- QN65QN90CAFXZA
- SKU:
- 6533835
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers admire the 65" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vivid colors, and ease of use. Many found setup to be straightforward. While some users expressed minor concerns regarding glare and the remote's size and functionality, the overall experience was overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that set up all the equipment in my house did a great job
I would recommend this to a friend- Pros mentioned:Picture quality
Samsung 65
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as my 65” Samsung I had to replace they didn’t have a curved TV and though this 65” it seems smaller. Picture is good.
No, I would not recommend this to a friendBrand response from Samsung
Posted .DeniseG,
I’m sorry to hear you’re not fully satisfied with Samsung’s QN90C TV. Please give us the opportunity to look into this for you so we can provide additional settings adjustments or troubleshooting assistance.
You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Yes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it’s Excellent!…………….,.,…….,,,,……….:……………….
I would recommend this to a friendSamsung 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture clarity. Easy to operate. Ease in viewing
I would recommend this to a friendSales assosciate very knowledgeble
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with whole experience salesman knew his products
I would recommend this to a friendAwesome tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv for gaming, perfect for me and recommended over oled if youre a gamer
I would recommend this to a friendGreat tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV got for half price with open box and great to play games on,
I would recommend this to a friendTv sales
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, very helpful and sales people were great!!
I would recommend this to a friendAlexsoto
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied. Best purchased!!! GREAT CUSTOMER SERVICE!
I would recommend this to a friendLove it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Graphics are wonderful! Would recommend over any other television!
I would recommend this to a friendNeo TV's
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this TV has everything that you want in a smart TV.
I would recommend this to a friendSamsung 65 QLED NC90
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given a 5 star if the first one hadn’t stopped working within three days of purchase.
I would recommend this to a friendNice Television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the television is fine although I am still exploring. The Home Screen and maneuvering is a bit challenging.
I would recommend this to a friendChristmas gift-unknown
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift-will rate after my husband opens it.
I would recommend this to a friendGreat job.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ian was such a great guide to options for our home.
I would recommend this to a friendDollar for dollar value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast refresh speed with outstanding color dynamics.
I would recommend this to a friendTerrible mirror image on screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst glare from any TV I've owned, and it claims to be anti-glare. That's the whole reason I bought it was for a good image in a bright room but we can't watch anything without just laughing at the mirror image. This is the worst mirror reflection TV I've ever had. False advertising!!!
No, I would not recommend this to a friendWish I bought the Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rep at BB talked me out of the Sony, telling me the noise in the picture was due to poor video quality. I was leaning towards the Sony, but had a Sony prior that broke within 2 years. What I've found is that this TV tends to blur during action scenes. There is also fade at the bottom of the screen. I've Googled on fixes and have made some improvements, but the quality is poor compared to the Sony picture. Lastly, this TV has a problem running apps. Paramount+ freezes and locks the TV up. I've removed the app and reinstalled and it keeps happening. There are also some similar glitches with other apps, but not at a similar level of locking up the TV. Next time, it will be a Sony.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hrgirl,
We appreciate your feedback on the image and response time, and for optimal performance, we ask that you please ensure you've got the latest firmware version installed on your QN90C TV. You can check this by going to: Home > Menu > Settings > Support > Software Update.
You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
- Cons mentioned:Durability
Samsung 65" QN9OC NEO QLED 4K UHD is Junk.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought tv 20 months ago. Two thousand bucks out the window. On/off now on continuous cycle with no picture. This is JUNK! Never again for Samsung. It's Sony from now on.
No, I would not recommend this to a friend - Pros mentioned:Picture quality
Disappointed by Best Buy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV has been great. Best Buy denied price match guarantee because it had been 17 days since I bought the TV. They dropped the price $200. Even Amazon gives you 30 days to return it. That's where I will shop from now on.
I would recommend this to a friend