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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 588 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers praise the 65" Class QN90C Neo QLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality and brightness. Users find the TV easy to set up and appreciate its wide viewing angle. However, a few customers have reported concerns about the product's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 588 reviews
  • Rated 5 out of 5 stars

    I loved it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this device, it’s very good and is perfect for my living room

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Works as advertised, which is a rarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's claims about brightness and wide viewing angle proved to be accurate, which is rare enough to be worth pointing out. Picture quality using FILMMAKER MODE is very good, better than my old TV. You may prefer the enhanced contrast and sharpness of Dynamic or Standard mode, but make sure you try out FILMMAKER MODE with a variety of content, to see how the picture looks without all the additional processing. After you get used to the picture being a little dimmer and fuzzier, you may decide it looks more like going to the movies in a theater. Or being at the stadium in person. Automatic TV on/off also works as expected. You never have to think about using the TV remote to turn the TV on or off, just turn on/off the cable box, streaming box, or game console connected to it and the TV turns on/off also, automatically. The remote control is easy enough to use, if a bit on the thin and small size if you've got big hands. The remote might be easy to lose between seat cushions or under the couch. I don't use over-the-air broadcast TV, so can't comment on that. I use an external speaker system with the optical audio link, so I don't have any comment on the built-in speaker audio quality either. No real complaints about the unit. I got it on sale, so I can't even complain about the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    Absolutely Stunning, Incredibly Thin!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a TCL R646 with this. A fair comparison would be to the TCL QM8. However, both TCL tvs are super thick and stick out from the wall a lot. They also just don’t look as nice. This Samsung tv is about as thin as a MacBook, and it’s beautiful. The image is STUNNING. I saw these newest mini led variants of all brands in store and I’d pick them over OLED any day. They’re way brighter and with no in person perceivable difference in black levels, they’re way prettier. These stand out. Your eyes will keep drifting back to them. I saw the TCL QM8 next to an OLED and it put it to shame. I have to admit, the TCL QM8 does indeed look stunning and bright, just like this Samsung, but the off angle viewing isn’t as near as good, and the Samsung is way thinner and prettier. The Samsung just feels like a premium product. The TCL QM8 feels and looks like typical Chinese branded junk. Side by side, I’m sure the Samsung screen would also look better. There’s a reason the TCL is cheaper. You’re not just paying for a brand name.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness, Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for Sports and Exceptional Picture Quality

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be happier with the Samsung 65" QN90C Neo QLED TV. This TV is a game-changer for watching sports, delivering incredible brightness and vibrant picture quality that makes every detail stand out, even during fast-paced action. The 4K resolution combined with Neo QLED technology offers unmatched clarity, making it feel like you're right there in the stadium. The colors are vivid, the blacks are deep, and the motion handling is top-notch. If you're a sports fan or just someone who values high-quality visuals, this TV is a must-have. Highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Outstanding QOLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is this is the most outstanding tv I have ever owned. The picture is unbelievable with the blacks being equal to OLED tvs. Not really a negative but It did take some adjusting to get the color and contrast to a satisfactory level. The angle for viewing of the display from the side is very good as is the lack of reflection in a bright room. I highly recommend this tv as it is worth every dollar paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic! Even Better When Calibrated

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is outstanding. I am a TV guy. This is the best LED TV available IMO. But I would highly recommend that you do yourself a favor, and calibrate it properly. It can be done on your own if you know what you’re doing, Although it’s very easy to mess it up horribly if you don’t. There are some online guides and DVDs or products that you can use that might assist you if you want to try it on your own, or else, I would suggest after making an investment in the TV, to have it professionally calibrated, as the colors are significantly different when properly adjusted, than those displayed by the factory settings. Far superior. This TV can really shine!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Been waiting for this..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 14yr old Samsung Plasma in my bedroom that finally kicked the bucket. The 12yr old 55” Samsung Plasma in my Livingroom has had a “Red Snow” issue for a couple years so this TV replaces that. Out of the box it is a very nice unit. It was easy to install since I already had proper wall mounts and previously uses Samsungs. Start up, shuffling through settings and menus is relatively easy. I love the smart TV setup, I’ve been previously using a ROKU. The sound is good, but a bar with woofer is better. The picture is EXCELLENT especially on things that stream/broadcast in 4K. The default settings out the box are great but I recommend watching some custom picture setting videos on YouTube and seeing what fits your preferences. You can connect to internet via Bluetooth or Ethernet… I chose the later. I like the remote design.. still getting used to going through settings/menus. Overall I love it.. I hope it lasts 14yrs like my last Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung QN90C Neo QLED 4K UHD Smart Tizen TV is a great TV. I might have been able to manage lifting it on my own, but chose to make it a two person task. The middle stand vs. two stands gave me more options as to the piece of furniture I would use underneath, and the stand is quite sturdy. The picture quality is wonderful. The picture is consistently clear and quite bright. This TV was advertised as reduced glare and it really makes a difference in a room full of windows. The sound quality is quite good without it, but it was easy to pair with my Samsung soundbar. The remote is easy to use and being a previous Roku user, I really am enjoying the Tizen operating system. Delivery was quick and the drivers were very courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Bigger is Better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This televison is amazing and for me perfectly matches what I was looking for when making my purchase. The picture and color quality is spectacular. The set up was a breeze as well as the operation of the settings and navigation of the television. The television automatically changes based upon your surroundings and what you are watching. You can also adjust it to your own specific choices. Watching movies give you a whole new experience similar to a miniature movie theater. I upgraded from a 50" to 65" set and I am extremely pleased with that decision.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Great TV!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. The professional reviews are accurate. Very clear picture, natural colors, the no glare feature is helpful, and the picture looks clear when viewed from an angle.

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness

    Rated 5 out of 5 stars

    65" Samsung Neo QLED tv.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellant tv. I've had many samsung tv's over the years. All have been great only two complaints for those tv's are trouble with brightness in a bright room. Hard to see anything due to bright room. Also those tv's during dark scenes the black areas would look smuggy. This neo tv doesn't have either of those problems. Only one complaint is in not enjoying the remote. Love that's is rechargeable but it doesn't seem work well if you aren't pointinf the remote directly at the tv on a level, parallel straight line of sight. If that makes sense. Definitely a great tv for a bright room.

    I would recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Vividly brite and great sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very bright with brilliant whites, superior contrast and absolute blacks. No visible lag when watching sports. That said the Q Symphony ability really makes a difference for us. We have had difficulty hearing dialogue not only in movies but at times TV shows. With the connection of a Q symphony soundbar, we isolated the center and increased the dialogue volume and hence clarity. The TV speakers AND soundbar combination fills the entire room with sound. For example the first minutes of Apocalypse Now as the helicopters circles from left to right to the rear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    No Bargain Here!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has a nice picture but the volume is not adequate! This is a major problem when you pay top dollar for last year’s model! I also read that this model has problems with the operating system which can cause streaming issues; so not such a SMART TV! I was not concerned about that because we do all our streaming via an added device like Apple TV or Amazon fire stick, so no problem there!! Yes I could have retry the TV but that would cause great difficulty for me. I did opt to great a sound bar for the volume issue which I used BEST BUY POINTS FOR; so I paid sales tax only!! I highly recommend finding a television other than this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Samsung 65" LED 4K TV ModelQN65QN90CAF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung 65" LED 4K TV has performed very well in the month that it has been installed. The picture quality is excellent, with true and vivid colors and high brightness capability. The viewing angle was important in the room where it is installed, and the picture quality is very good from a side angle in a 25 ft. long room. This TV is installed with a Samsung soundbar and has excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 3 out of 5 stars

    Samsung qn90c

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has good qualities and bad. Good was it has very good internet browsing, good reflection and side angle viewing. Bad was hdr had light coming from bottom of tv , some of my apps stopped playing content and hdr was sometimes too dark no matter the mode or settings. In sdr the tv looked good and picture had a lot of detail but Aas a whole the sale price was good, but the tv was disappointing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Brightness, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung Antiglare television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture great clarity, easy viewing, nice, anti-glare feature, a nice television, for the money enjoyed viewing it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    NEO QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this tv! Its amazing! The picture is absolutely stunning. Very light weight, and easy to install/mount of the wall. The setup was very easy. I love that I have access to all my favorite apps in one spot and with one remote! The sound quality is incredible! Everything is so clear on this TV!

    I would recommend this to a friend
  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    Significant other is impressed.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture. Very bright. Great blacks. Tizen OS better than expected. Snappy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-free TV Viewing, QN90C

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted an OLED. But, if my TV is on then it is most likely to be either Sports or News programs, and the possible burn-in of the infographics would be worrisome to me. Not wanting to be worried while watching TV, I selected this LED Samsung QN90C. It met all my basic criteria... great off angle image, 4K, 120 hz, full array, eArc & (4) 2.1 HDMI ports. The blacks are deep and with just a few minor picture adjustments, the colors are rich & eye popping. Blooming, bleeding and halo effect are negligible to nonexistent. I prefer this 2023 model, as opposed to the 2024 model, because the 2023 version claims to feature an "ultra-wide" viewing angle, and it does deliver on that claim (something important to me). The 2024 model does not claim to feature an "ultra-wide" viewing angle. I attached some Klipsch speakers so that the audio rivals the video.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Best ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and organized setup including a software update. An amazing picture regardless of source. Multiple adjustments and settings for picture and sound. I have a Samsung Q950A soundbar system connected to eArc input and have Qsymphony selected…as such I am unable to comment on tv speakers alone. I’ve had several Samsung tvs over the years and this is by farthest the best in every way. Excellent purchase!

    I would recommend this to a friend
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