Customer Ratings & Reviews
- Model:
- QN65QN90DAFXZA
- SKU:
- 6576428
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality, citing vibrant colors and an amazing viewing experience. The ease of use and straightforward setup are also frequently praised. Positive feedback also highlights the attractive price point for the offered features. Overall, the television receives overwhelmingly positive reviews.
This summary was generated by AI based on customer reviews.
Terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.paid for an open box in excellent condition and I received an open box in terrible condition. Missing parts, damaged, terrible experience with that store
No, I would not recommend this to a friendBrand response from Samsung
Posted .Santnun,
We appreciate you sharing your experience with Samsung’s QN90D TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Horrible delivey service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy randomly canceled my delivery the day before it was scheduled. I will never buy from Best Buy again. Do not plan the your TV will be delivered on time.
No, I would not recommend this to a friendBrand response from Samsung
Posted .ElizabethB,
Please know you are leaving a review and 1-star rating for the QN90D TV, but we are sorry to hear of your experience, nonetheless. You may want to consider providing feedback directly to Best Buy regarding this.
Should you have questions on the QN90D TV itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
- Pros mentioned:Ease of use, Picture quality
LV MY TV !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am well pleased with the picture quality, describing it as excellent, Tv was very easy to set up, it practically did it by itself. Couldn't be happier with this tv. Samsung has a winner!
I would recommend this to a friend - Pros mentioned:Picture quality
Best TV I have owned
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, sleek appearance and a crisp, bright, sharp picture. The menus are improved and easily navigated. The solar feature on the remote is cool. I am thrilled with our new TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Review - Samsung 65" Neo-QLED QN90D
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a Samsung 65" QN90D Neo-QLED. The TV was installed this week. Absolutely love this unit. I considered the OLED 65", glad I passed on it. In store I viewed both side by side and the QN90D won me over. Deep blacks, colors pop, awesome picture. Added the Samsung S700D sound bar and sub, nice choice and sound. I selected the COOL color tone and this really made a difference in picture for me. Thank you Samsung for such an outstanding product!
I would recommend this to a friend - Pros mentioned:Picture quality
Coach G review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredibly vibrant picture. Never knew what I was missing
I would recommend this to a friend My beautiful tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im do happy and impress with my new samsung NEO QLED. Super nice tv. I recommend it to everyone
I would recommend this to a friendTotal garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got 2 of them, 1 have horrible sound, couldn't even watch a movie with the sound all the way up to 100%. The actor voices was too low and side effects too high. The sond one had a horribly picture with sport channel. Returned both of them. Called customer service - total joke. QN90D is total trash.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dmitriy,
It’s unfortunate to hear of the issues that have caused you to return your QN90D TV. Your experience is very important to us and will be shared with our product team.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, please know we’re here to help. Call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week.
LiveChat with an agent as well as manuals, software, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Specialist
MAKE SURE YOU GET WARRANTYS!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was nice while it lasted...had this installed on Dec 21 and by Dec 30 it had already stopped working! while watching it went completely BLACK screen! I could hear stuff but could not view anything.
No, I would not recommend this to a friendBrand response from Samsung
Posted .GailM,
We appreciate you sharing your experience with your QN90D TV. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist