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Customer Ratings & Reviews

Your price for this item is $1,697.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 109 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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89%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 109 reviews
  • Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality. Very good service. Recommend highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Works well in lit environments. Would definitely buy more in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much faster than older versions. And the anti glare on the screen for bright rooms is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a huge upgrade. The picture is great. I’m very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great memory for streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this item. Memory is really good for streaming services. Best 65 inch TV for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd samsung and love the picure quality and user interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture. As described. Cant comment on sound because i have soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV with spectacular video. Sound is excellent and picture is bright and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful TV with great graphics and audio system!! Love being able to connect to online apps!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High quality TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is Samsung's top rated Neo QLED TV. This is the 5th one I have bought this year. I have 4 in my main house, and this one was for my condo in the Keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality! Love the size and the non glare screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service very helpful helping me make my tv choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. picture is sharp. colors are vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic TV, with numerous viewing options and functional changes for entertainment.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    You will do what the TV wants you to do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond a doubt, the worst TV I've ever owned. While the picture quality is very good, the software of the TV is an absolute disaster. Every time you turn it on, you have to see Samsung's ads, no way to disable it and just go to your previous selection. Also, you want to watch what's in HDMI1? Too bad! When you switch to it, the TV switches to HDMI2. So you switch back in HDMI1 and the TV, in a few seconds or minutes, will switch back to HDMI2. You have no choice, you will do what the TV wants, not what you want. Oh, and I have had my house inspected for poltergeists, it's clear, so the problem must be the TV. Sometimes I like to play video games and listen to music on a separate audio player. So I mute the TV and the soundbar and just listen to music. Too bad! The TV sound will just randomly turn back on, so don't use the mute feature, it's 1986, you have to turn the volume down all the way because it may unmute on it's own. There is very little positive I have to say for this TV besides the picture quality of whatever it wants you to watch. I know picture quality is one of the most important things but somehow, getting to use the TV you want is pretty important too.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris,

      It’s unfortunate to hear you’re having trouble with your TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality good sound great picture highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neo QLED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not as good as my Neo QLED 2024 version unfortunately they could not find me another so I had to go to the 2025

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    QN 90

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is very tiny and sometimes hard to see the features. The television itself is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neo QLED purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this TV. Sharp picture and 4K shows are incredible. No issues with TV. Easy setup

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Started strong and quit in under 4 days.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture Quality is great and I think the TV when working performs well. The problem is I received it Friday and by Monday morning it is no longer turning on. I’ll reserve judgement for after I get the TV warranty claim done, but this is not acceptable.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Chris,

      We appreciate you sharing your concerns with us. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung

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