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Customer Ratings & Reviews

Your price for this item is $1,697.99
The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 81 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

90%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-81 of 81 reviews
  • Rated 1 out of 5 stars

    samsung

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely horrible colors and focus bad from the moment it was turned on delivery guys said my box. which had no problem with the one they replaced best buy kicked me to samsung. No help at all. 3 weeks have gone by and samsung just contacted me about a service man to come out. No need bought a sony and it was installed 8/11 Worked beautifully from the monent it was turned on geek guys were messy and seemed like they were new at installing

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for sharing your experience with the TV and service process. We're sorry the service appointment didn’t meet your timeline expectations. For any installation or delivery concerns, we recommend contacting Best Buy directly.

      If you choose to try another Samsung TV down the road, we're happy to help at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
      • Live Chat
      • Manuals, Software, & Warranty Info
      • Creating a Service ticket

      ~ Samsung Specialist Samsung