Customer Ratings & Reviews
- Model:
- QN65QN90FAFXZA
- |
- SKU:
- 10187771
Customer reviews
Rating 4.6 out of 5 stars with 81 reviews
(81 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.9
Rating 4.9 out of 5 stars
to a friend
Rated 1 out of 5 stars
samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely horrible colors and focus bad from the moment it was turned on delivery guys said my box. which had no problem with the one they replaced best buy kicked me to samsung. No help at all. 3 weeks have gone by and samsung just contacted me about a service man to come out. No need bought a sony and it was installed 8/11 Worked beautifully from the monent it was turned on geek guys were messy and seemed like they were new at installing
This review is from Samsung - 65” Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with the TV and service process. We're sorry the service appointment didn’t meet your timeline expectations. For any installation or delivery concerns, we recommend contacting Best Buy directly.
If you choose to try another Samsung TV down the road, we're happy to help at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist















