Customer Ratings & Reviews
- Model:
- QN65QN90FAFXZA
- SKU:
- 10187771
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
TV is fine, FORCED ADVERTISING SUCKS!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Imagine spending $2500 on a TV and not having control over it's content. Samsung broadcasts advertising on the TV's homepage that takes up half the screen. With no way to eliminate that function, You are forced to see whatever is making THEM the most money. I will never purchase another Samsung product
No, I would not recommend this to a friendBrand response from Samsung
Posted .MichaelH,
Thanks for sharing your thoughts on the QN90F TV - we'll be sure to pass this along to our internal teams.
If you ever have questions or need help with your TV, please contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.
~ Samsung Specialist
Hard to control color and brightness levels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this TV but I'm having a very difficult time adjusting colors/brightness to be consistent across different viewing sources, e.g., live sports, YouTube videos, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi nickditoro,
Thank you for your feedback on the picture quality of your QN90F. You may want to try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving
• Brightness Optimization
• Energy Saving Solution
• Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on content: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer.
Please know you can easily adjust the picture on your screen by using our preset Picture Modes. To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
Color saturation is brutal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible experience. The Color saturation is awful. The contrast between different picture settings has not improved it and manual reset of the TV back to its factor settings did not help either. Please be careful when making this purchase
No, I would not recommend this to a friendPRICE MATCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price drop shortly after purchasing, should get credit.
I would recommend this to a friendBrand response from Samsung
Posted .Michael,
It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled service. Will never shop again. Why schedule a service to cancel and wait two more weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardD,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Best in Class 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and brightest i have seen from a TV in a minute, big bonus is the “glare-free” screen. I did not expect it to do so well in my new homes living room. I can’t speak for the TVs built in speakers because i use a soundbar, but again i am really impressed with the quality of the picture in this TV and how well it upscales with older shows, we have been watching Dexter, and my wife just cant believe TVs can be so different since we upgraded from a Crystal RU8000
I would recommend this to a friend65 qn90f
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Picture quality is excellent. Matte finish looks great.
I would recommend this to a friendsamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely horrible colors and focus bad from the moment it was turned on delivery guys said my box. which had no problem with the one they replaced best buy kicked me to samsung. No help at all. 3 weeks have gone by and samsung just contacted me about a service man to come out. No need bought a sony and it was installed 8/11 Worked beautifully from the monent it was turned on geek guys were messy and seemed like they were new at installing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with the TV and service process. We're sorry the service appointment didn’t meet your timeline expectations. For any installation or delivery concerns, we recommend contacting Best Buy directly.
If you choose to try another Samsung TV down the road, we're happy to help at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
