Customer Ratings & Reviews
- Model:
- QN65QN90FAFXZA
- SKU:
- 10313318
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 65” Class QN90F Series Neo QLED TV for its excellent picture quality and glare reduction. The matte screen is a welcomed feature. Some customers also appreciate the design, noting the remote is a nice size.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! Love it for the new place. Great to game on as well!
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung television
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great viewing in a dark room. Picture quality is great, ease of use is also excellent!
I would recommend this to a friend - Pros mentioned:Picture quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is great love so far and the picture quality is great
I would recommend this to a friend - Pros mentioned:Design
amazing tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it very much. very clear and simple to use and designed well
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected, great picture and sound. Would recomend
I would recommend this to a friend - Pros mentioned:Picture quality
Sam 90F
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great information and knowledge given prior to purchase. TV has been as advertised.
I would recommend this to a friend - Pros mentioned:Picture quality
Samsung 65" TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV I ever bought. Lots of great features. Great pictur and sound.
I would recommend this to a friend - Pros mentioned:Glare reduction
Unimpressed with motion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to like this TV due to the matte screen in my bright living room. Unfortunately the poor upscaling and poor motion handling was a deal breaker. I ended up returning the TV. The motion was very choppy. Matte screen was very nice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrandonD,
Thank you for sharing your experience with Samsung’s QN90F TV. We’re committed to delivering the best possible product quality and performance, and your feedback will be shared with our product teams for review.
Should you decide to give Samsung TVs another try in the future, we’re always here to assist with setup, settings, or any questions you may have. You can always reach us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Best employees at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service at your store in Castleton Indiana was spectacular! Drake was our representative and Adam the manager who worked with us. They Found us more savings than we expected. They truly exhibited Best Buy culture!
I would recommend this to a friendGreat Samsung products
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. We also bought a Samsung sound bar. The only issue is the syncing of voice/lips has been a problem.
I would recommend this to a friendBrand response from Samsung
Posted .Hi TeresaW,
Thank you for your feedback on the lip sync issues you're experiencing with your QN90F TV. This may be related to the content source, but if you're noticing the audio delay across all sources or channels, especially when using your Samsung soundbar, there are a few settings that may help:
1. Adjust Digital Audio Delay. You can manually increase the audio delay to better match the video: Settings > All Settings > Sound > Expert Settings > Digital Output Audio Delay
2. Enable Audio Pass-Through. Samsung TVs include an audio pass-through option, which sends the audio signal directly to your connected soundbar without additional processing by the TV. This can reduce delay when using external audio devices: Settings > All Settings > Sound > Expert Settings > Digital Audio Output Format > Pass-Through
3. Check for Firmware Updates. Ensure your TV is running the latest software, which may include performance improvements related to sound or sync: Home > left directional key > Settings > Support > Software Update > Update Now
If the issue continues after these steps, please contact Samsung Support for additional troubleshooting or assistance. We’re here to help at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.
~ Samsung Specialist
Great experience...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Michael was knowledgeable, friendly, and made it a great experience...
I would recommend this to a friendTV with class
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best TV we’ve ever had. The no reflection screen is great. Also, the installers did an exceptional job.
I would recommend this to a friendBirthday present.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it for my daughters for a birthday present. She loved it.
I would recommend this to a friendHigh quality TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Samsung's top rated Neo QLED TV. This is the 5th one I have bought this year. I have 4 in my main house, and this one was for my condo in the Keys.
I would recommend this to a friendGreat product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Sales people were knowledgeable and helpful.
I would recommend this to a friendGreat memory for streaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this item. Memory is really good for streaming services. Best 65 inch TV for the money.
I would recommend this to a friendVery happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a huge upgrade. The picture is great. I’m very happy with this purchase
I would recommend this to a friendGreat purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful TV with great graphics and audio system!! Love being able to connect to online apps!
I would recommend this to a friendSamsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service very helpful helping me make my tv choice.
I would recommend this to a friend- Pros mentioned:Picture quality
You will do what the TV wants you to do!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beyond a doubt, the worst TV I've ever owned. While the picture quality is very good, the software of the TV is an absolute disaster. Every time you turn it on, you have to see Samsung's ads, no way to disable it and just go to your previous selection. Also, you want to watch what's in HDMI1? Too bad! When you switch to it, the TV switches to HDMI2. So you switch back in HDMI1 and the TV, in a few seconds or minutes, will switch back to HDMI2. You have no choice, you will do what the TV wants, not what you want. Oh, and I have had my house inspected for poltergeists, it's clear, so the problem must be the TV. Sometimes I like to play video games and listen to music on a separate audio player. So I mute the TV and the soundbar and just listen to music. Too bad! The TV sound will just randomly turn back on, so don't use the mute feature, it's 1986, you have to turn the volume down all the way because it may unmute on it's own. There is very little positive I have to say for this TV besides the picture quality of whatever it wants you to watch. I know picture quality is one of the most important things but somehow, getting to use the TV you want is pretty important too.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
It’s unfortunate to hear you’re having trouble with your TV. To help us identify the cause and provide the most effective solution, please reach out so we can gather more information. You can contact us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
