Customer Ratings & Reviews
- Model:
- QN65QN90FAFXZA
- SKU:
- 6613496
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers express satisfaction with the 65” Class QN90F Series Neo QLED Mini LED 4K UHD SamsungVision AI Smart Tizen TV (2025)'s picture quality, frequently praising its stunning visuals, vibrant colors, and clarity. The effective glare reduction is another highly appreciated feature, with users noting the matte screen's significant impact on minimizing reflections from various light sources. The exceptional display quality is a major selling point for this television.
This summary was generated by AI based on customer reviews.
Neo QLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not as good as my Neo QLED 2024 version unfortunately they could not find me another so I had to go to the 2025
I would recommend this to a friendFantastic Set
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic TV, with numerous viewing options and functional changes for entertainment.
I would recommend this to a friendFive stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality good sound great picture highly recommend
I would recommend this to a friendQN 90
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The remote is very tiny and sometimes hard to see the features. The television itself is great.
I would recommend this to a friendNeo QLED purchase.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this TV. Sharp picture and 4K shows are incredible. No issues with TV. Easy setup
I would recommend this to a friend- Pros mentioned:Picture quality
Started strong and quit in under 4 days.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Quality is great and I think the TV when working performs well. The problem is I received it Friday and by Monday morning it is no longer turning on. I’ll reserve judgement for after I get the TV warranty claim done, but this is not acceptable.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Chris,
We appreciate you sharing your concerns with us. We recommend you contact Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved in a timely manner.
Should you have questions or concerns regarding the usage or setup of your TV once your issue has been resolved, please contact Samsung Customer Support at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
Hard to control color and brightness levels
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this TV but I'm having a very difficult time adjusting colors/brightness to be consistent across different viewing sources, e.g., live sports, YouTube videos, etc.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi nickditoro,
Thank you for your feedback on the picture quality of your QN90F. You may want to try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving
• Brightness Optimization
• Energy Saving Solution
• Motion Lighting
If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on content: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer.
Please know you can easily adjust the picture on your screen by using our preset Picture Modes. To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
• Standard – Ideal for general viewing
• Dynamic – Brighter and more vibrant for well-lit spaces
• Eco – Optimized for energy efficiency
• Movie – Best for viewing in low light
• Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content
We hope these tips are helpful. If you need any further assistance, please don’t hesitate to call us at 1-800-SAMSUNG, available from 8AM - 12AM EST, seven days a week. You can also chat with one of our agents by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Advisor
PRICE MATCH
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Price drop shortly after purchasing, should get credit.
I would recommend this to a friendBrand response from Samsung
Posted .Michael,
It appears your 2-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Canceled service. Will never shop again. Why schedule a service to cancel and wait two more weeks
No, I would not recommend this to a friendBrand response from Samsung
Posted .RichardD,
It appears your 1-star review for the Samsung QN90F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Best in Class 4k
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best and brightest i have seen from a TV in a minute, big bonus is the “glare-free” screen. I did not expect it to do so well in my new homes living room. I can’t speak for the TVs built in speakers because i use a soundbar, but again i am really impressed with the quality of the picture in this TV and how well it upscales with older shows, we have been watching Dexter, and my wife just cant believe TVs can be so different since we upgraded from a Crystal RU8000
I would recommend this to a friend 65 qn90f
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great screen. Picture quality is excellent. Matte finish looks great.
I would recommend this to a friendsamsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.absolutely horrible colors and focus bad from the moment it was turned on delivery guys said my box. which had no problem with the one they replaced best buy kicked me to samsung. No help at all. 3 weeks have gone by and samsung just contacted me about a service man to come out. No need bought a sony and it was installed 8/11 Worked beautifully from the monent it was turned on geek guys were messy and seemed like they were new at installing
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for sharing your experience with the TV and service process. We're sorry the service appointment didn’t meet your timeline expectations. For any installation or delivery concerns, we recommend contacting Best Buy directly.
If you choose to try another Samsung TV down the road, we're happy to help at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket
~ Samsung Specialist
