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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 328 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and vibrant colors of the 65” Class S85D Series OLED 4K Smart Tizen TV (2024). The wide viewing angle also receives praise. However, some users find the remote control difficult to use due to its small size. Overall, the positive feedback on picture quality outweighs the negative comments about the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 328 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing OLED experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television is amazing! Would recommend it to all. The quality is astounding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product is what I was looking for. Went through a couple of sales people before the 3rd finally figured out what I was wanting and needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Verizon Samsung Promo...Maybe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As demonstrated in the store, This OLED TV was outstanding! Unfortunately, online purchase processing and store processes forced my hand to cancel the order. Looking for another/equivalent as all features and images are AMAZING! Online discreption and images don't do it justice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Crystal clear and sound is perfect. 5 out of 5!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit open box, was missing the power cable but have no issues with it other than that. Brightness is what you'd expect from an OLED. Would definitely consider getting blackout curtains for whatever room you put this in. Picture looks great and the built in OS runs smooth (for now at least).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV picture is magnificent. The TV is easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great TV! Great picture and quality. I may purchase another one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    OLED all the way

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is perfect. The quality is A1 and I would buy 10 of these tv if I could.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv it’s just what I wanted it’s a great size and picture is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First-rate Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung-65" S85D Series TV is an excellent value for our needs. We upgraded the wall mount as well and, at 38lbs, the TV was easy to mount and position. Samsung provides every possible screw, washer, spacer, and bracket needed for installation. Order and timely delivery from Best Buy were also superb.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely stunning viewing quality! I love the size and frameless form.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Samsung OLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning and understanding the settings. It has 4K picture resolution and the Dolby sound is great. My games also look great they clear, detailed and easy on the eyes. The price was reasonable for the size and quality. This is my third Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Oled

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv o ever owned. I got the best buy protection for 5 years to add a peace of mind

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung OLD

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great idea to have this TV. It’s vision just like real.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift to ourselves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting our tv at Christmas we are amazed with the picture. We had family members over at Christmas and they also commented on how good the picture was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff helped me pick a better choice than i planned i love this tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy. Cant Return w/o Protection Plan

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airplay doesnt work with streaming iphone apps. I have to watch Tennis channel via the internal web browser but it crashes because low memory. Masters.org streaming airplay won’t connect with TV. Bluetooth wont pair with new headphones. AppleTV device found on hdmi but I dont need this as the native AppleTV app pulls up apple content. Samsung support is ineffective. All works on 10 year old Visio TV just replaced. The remote layout is tough to navigate in the dark. You have to turn on the TV twice. The Samsung menu/interface is cumbersome moving between content as the back button needs to be hit many times to get out of apps and find the next app. You couldn’t find a worse TV and be more disappointed in a $1,200 purchase. Bestbuy will do nothing as I didn’t buy the protection plan last black Friday. I shouldn’t need to buy a protection plan for such simple expectations. So disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MattArlingtonVirginia,

      We appreciate your feedback on Samsung's S85D TV. For optimal performance, we ask that you please ensure you've got the latest firmware version installed by going to: Home > Menu > Settings > Support > Software Update.

      You may also want to further optimize performance with the self-diagnostic tool, which checks memory, frees up unused cached memory, and closes background apps. Go to: Home > Menu > Settings > Support > Device Care > Start Device Care

      If the issue persists, please give us a call so we can better troubleshoot towards a solution. You can reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Bad picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is bad and your company will not fix it scrambled picture

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Bigeddy,

      We appreciate your thoughts on the picture quality of your TV. If the image you’re seeing isn’t to your liking, there are several picture settings you may want to adjust.

      Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
      ...and select the mode that best fits your usage:
      1. Standard: Is the default mode suitable for general viewing environments
      2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
      3. Eco: Provided to save energy
      4. Movie: Suitable for watching TV or movies in a dark room
      5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.

      You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).

      For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Great Living Room TV - Beautiful Picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung continues to make some of the best TVs on the market. This is a great option if you wish to upgrade to OLED without breaking the bank. You will pay more for OLED, but the picture quality speaks for itself. The viewing angle is terrific, and the user interface and setup is great. I use this as my main living room TV mounted, supplemented with a good soundbar system. This TV is greta for movies, gaming, and sports. I highly recommend this as an OLED option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Viewing angle

    Rated 5 out of 5 stars

    Fantastic OLed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to this TV from a Samsung 55-in curved. Did I bought in December of 2018. And I thought that TV had a great picture. But wow after watching a lot of different shows and movies, on this 65-in OLED, the picture is absolutely ridiculously clear. You can watch for many viewing angle You don't have any glare, even if I have a light on You don't really see it in the TV. Glad I chose this.

    I would recommend this to a friend
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