Customer Ratings & Reviews

Bestbuy installer drilled holes through my wall and never fixed. Left dust and holes in wall and never came back to fix.

The picture is flawless. Im usung it with a sound bar, but the sound withoutvthe sound bar is surprisingly good - fir apartment buildings it might be all you would need. The weak slot, in my opinion, is the remote and the sortware, which im still getting used to. Samsung includes some channel choices in its Samsung TV Plus which adds to the already bewildering arrray of channel choices, but i suppose is a plus. It is veryvthin - basically a sheet of glass into which a tremendous amount of technology is compressed. It is, all told, an amazing achievement takes place at the push of a button. I only wish they had paid more attention to the button, which, unlike Apple’s stainless steel remore, is plastic a somewhat confusuon gateway to such a marvel of electronics.

The salesclerk was great. The TV is great. The management and scheduling of delivery was the worst experience we ever had with Best Buy!!!

TV only worked for about 6 hours before it died? Was likely damaged at some point before it got to me but as a result I'm not ready to trust the OLED yet.

Amazing picture quality, amazing brightness, HDR10+ is a game changer, works well with the PS5. Negatives are the slow and janky Tizen OS. Not sure why Samsung chose to use this over AndroidTV which can be slow as well but its not nearly as janky as Tizen OS. Another negative is the motion smoothing which isnt nearly as good as my 6yr older Sony X900E. Another small gripe is the speaker quality. Bot bad but not great either.

Poor quality like a $400 gift card Poor quality like a $400 gift card

I have lost confidence in Best Buy I have tried to settle issue however it involves honesty and its apparent this company does not value their customer.

Didn't receive my $70 gift card as promised for not having my soundbar in stock when the TV was installed.

My purchase did not work, had to return and get something different

Great TV for about 2-3 weeks and then it died and had to be replaced.

Didnt like picture quality.........................

I've long dreamed of owning an OLED like this, but couldn't justify the cost until recently. LG has been the leader in this area with Sony on it's coat tails, but WOW... Samsung blew the doors off the hinges with this, the S90C, and the S95C models. You get all of the inky deep dark blacks and contrast you'd get with the LG plus all the absolutely robust brightness and color you'd find on a Samsung QLED set. It's the perfect blend. As great as everything is on an LG OLED, it's just that much more on a Samsung model, everything just absolutely pops and jumps off the screen, it's crazy! The lack of Dolby Vision other people mention is a nothing burger. Dolby Vision is something I genuinely don't use or like and tend to turn off. It's beyond overrated and frankly, the film maker mode on this is very comparable if you want to run that. The motion is smooth and wonderful to watch, the crispness and clarity are pretty much unmatched and the sound is actually pretty decent, downright amazing if you pair it with a separate Samsung audio system to create the "Samsung Symphony" as they label it. In symphony mode, your tv pairs with your sound system basically creating a wall of sound in addition to any sort of surround you have going. We have a Samsung Atmos surround system that on its own with an older different make of tv sounded fantastic, but man... pairing it with this tv it's absolutely unbelievable with how immersive it is. Putting it through the tests I usually do with a new tv or sound system, I play a few games on it, and then have it run through some crazy scenes like in Thor Ragnarok, the big battle at the end of Avengers Endgame, and the final lightsaber battle set in the snowy dark woods at the end of the Force Awakens. Running through the first three it was nothing short of stunning, but it took it to a whole new level with Star Wars. You truly got such a sense of place with how real everything looks here and it really showed off how well the darks come through making it feel that much colder and ominous as I'd imagine the director intended with the shot. Then, when they ignited the lightsabers, it was like seeing one for the first time all over again. I can't really do it justice. The motion, the color, the brightness, etc made it feel like they were about to come right off the screen into my living room. The entire room lit up with the clashing reds and blues. Then factoring in the sound and the symphony aspect I mentioned earlier. Atmos is amazing in it's own right creating that vertical wall of sound in addition to surround, but with this tv's speakers in the mix... the sound would track across the screen and all around you in real time with the movements. If a lightsaber started in the top right and swung off the bottom left and off screen, the sound would follow it in 3 dimensions from the top left, down the bottom right and back around you to the satellite speakers. Pairing that with the incredible image of this tv, it became so immersive it tricked my mind into feeling the heat off the blades, never seen anything like it!!! I don't want to provide any negative feedback, but to keep things fair just wanted to note a couple minor things, but I'll stress they are very minor and this is still without question a 5/5 star tv, even a 10/10. The Tizen interface isn't the best I've seen, but far from the worst and not nearly as bad as I've seen others complain on here. It's fine, just it could be better too. I wish it had more app support like Peloton for example, but you can easily stream that from your phone to the tv. And final minor thing, as insanely thin as most of this set is, I was beyond nervous unpacking it and moving it. It doesn't necessarily feel super fragile, but it given it's overall size vs it's thin depth, it was a bit nerve wracking in that department. All these years wanting something like this, didn't want to damage it before it even was turned on the first time. Overall, amazing TV! I'm so happy I was finally able to get an OLED, let alone this model. I think any of the OLED options out there are really truly fantastic, but Samsung raised the bar big time and is easily leader of the pack now. Can't recommend this enough!!

Our television is located in a very bright room and is surrounded on three sides by casement windows. Our prior television was difficult to see (almost impossible). We closed the shades on all our windows with little improvement. This new Samsung OLED is an absolute dream. The colors are so bright and the blacks are so black that it overcomes the light coming through the windows. We can actually see the picture even during dark scenes. It is fantastic. It is hooked up to our surround sound system and produces a theatre like experience. We are extremely happy with our purchase.

Stunning picture, good smart tv platform. It lacks dolby vision but you don't miss it, the HDR implementation is great. You may see some judder on slow tracking shots in 24p content...due to the underlying speedy technology. But this is also the reason high speed content looks so great. Games look especially amazing. I think this is the best value in Samsung's lineup.

It replaced a 20 year old "flat screen" Samsung that was 4 inches thick, which was still working. I also ordered the sound bar. Incredible improvement! Clarity, sound and colors are light years ahead of my ancient technology. However, note that Samsungs seem to last forever. So..2043?

I love the vivid color and the level of detail displayed by this 64 inch Samsung S90C OLED TV. It replaces a 59 inch Samsung plazma that was 12 years old. Also, I was surprized by how good the picture looks while viewing from the edge of the TV where my desk sits.

After researching mant different OLED TVs and QLED TVs I bought this model. I couldn't be happier. It has a great picture and is overall a great model. Very thin and is easy to set up. Apps., cable and gaming are all great! Highly recommended!

this tv was not about compromise, has all the features i could want, but its the picture that will knock your socks off. had easy set-up and works nicely with added sound bar. upgraded blu-ray player to 4k best picture you can get!!!

On of the best tv picture quality. Being a qd-oled panel makes the color pop. Only the interface is a little laggy sometimes. But overall have been pleased with the purchase.

Picture quality is amazing, remote is difficult to use and doesn't have buttons for commonly used functions. The biggest drawback is the fact that Samsung has 'built in' a screensaver function, not Ambient, that the user cannot disable. This 'feature' requires input from the remote every 2 to 5 minutes while the unit is on. Very irritating.