Customer Ratings & Reviews
- Model:
- QN65S90CAFXZA
- SKU:
- 6536964
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers commend the 65" Class S90C OLED 4K UHD Smart Tizen TV (2023) for its exceptional picture quality, vibrant colors, and ease of use. Many also appreciate the sleek design and smooth gaming experience. However, some users have noted challenges with the remote control, operating system, and user interface. A few also mentioned issues with the screen saver.
This summary was generated by AI based on customer reviews.
Samsung OLED 65"
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great TV. I recommende it I am satisfied with the purchase
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, works much better than older model it sinks with home theater and blue ray way better
I would recommend this to a friendSamsung tv
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I have ever bought. Won’t ever buy a different brand.
I would recommend this to a friendSupremely awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best OLED TV for the price by far. You must get on for your home!!
I would recommend this to a friendSharp, crisp, bright. Wow!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s gorgous! An amazing screen.. perfect for a small home theater setup.
I would recommend this to a friendWonderful purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Now I can die because I am in heaven. A wonderful purchase.
I would recommend this to a friendSamsung OLED Rocks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Delivery as Promised! Nothing but happy!
I would recommend this to a friendSuper!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and pic.........................
I would recommend this to a friendMinimalist TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It’s pretty thin. I like thin things.
I would recommend this to a friendGreat purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful tv. Definitely choose OLed over 8k qled.
I would recommend this to a friendGreat Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity is like no ther television I've ever owned!
I would recommend this to a friendSamsung Oled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Also great help from Marcus at Mayfield Best Buy
I would recommend this to a friendEnjoy TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had fantastic customer service with our sales guy. Listened and explained the differences between the different brands.
I would recommend this to a friend- Cons mentioned:Operating system
DO NOT BUY!!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst television I have ever owned. The software is just unusable. It always tries to force you to view the Samsung tv app and there is no way to stop it or uninstall the app. Trying to connect to the tv via a phone like casting a show basically doesn’t work unless you have the app already open. I would just recommend finding another brand with better software. Samsung has really let me down with this one!
No, I would not recommend this to a friend Samsung 65" OLED
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is ok. TV has trouble communicating with soundbar. Had to schedule a service call.
I would recommend this to a friendBrand response from Samsung
Posted .Dane,
I'm sorry to hear you had issues connecting your soundbar, but I hope your S90C TV is now performing as expected.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Dead Green Pixel On my new $1500+ TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had this for two weeks now. I noticed it 3-4 days in. I didnt think much of it and thought it would just fix itself. But it hasnt. It actually used ti just turn in here and there. But now it’s permanent. I want a refund. Swap it for the LG OLED instead if i could. Samsung is not it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Alan,
I’m sorry to hear that you’re experiencing screen abnormalities on your new S90C TV. Please run a Picture Test to determine if the problem is caused by the TV. Picture Test displays a high-definition picture you can examine for flaws or faults. Go to Settings > Support > Device Care > Self Diagnosis > Picture Test
If this occurs on all sources and the picture test, this may require service. For help with setting up a service appointment, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Geek squad inspection teams dont even try
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold an open box display model with serious burn in TWICE. After it happened the first time with a "Fair" condition model, I called the second store upon purchasing a "Good" condition model and they assured me they powered it on and inspected for burn in and dead pixels....they lied. Waste of time and gas money.
No, I would not recommend this to a friendBrand response from Samsung
Posted .RobbyDobby,
We appreciate you sharing your experience with Samsung’s S90C TV. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.
Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Get something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 2 twice for my basement area . First time it was defective because it was missing the inner treat in one of the holes to mount a wall mount. I returned it Second one flickers ever so faintly , but enough to annoy you. Seems to be a common defect
No, I would not recommend this to a friendBrand response from Samsung
Posted .GeorgeD,
Thank you for sharing your experience. You can change the dimming feature of your S90C TV by adjusting some of the energy efficiency features designed to reduce power consumption. The ECO sensor automatically adjusts the brightness level of the TV according to the ambient light level. If the ECO Sensor has adjusted the screen’s brightness level, you can select Min. Backlight to manually adjust the minimum screen brightness. You can also disable these features for steady brightness setting.
You can adjust Brightness Optimization, Brightness Reduction, Motion Lighting, or Contrast Enhancer by going to: Menu > Settings > All Settings > General & Privacy > Power and Energy Saving.
You can also go to: Menu > Settings > All Settings > Picture > Expert Settings > Contrast Enhancer to manually adjust contrast.
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Broken TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad service tv came in broken and doesn't even turn on after 30 seconds not worth buying online
No, I would not recommend this to a friendOpen Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On site customer service did provide enough infos about open box
No, I would not recommend this to a friendBrand response from Samsung
Posted .MosesM,
We appreciate you sharing your in-store purchase experience with us. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
