Customer Ratings & Reviews
- Model:
- QN65S95FAFXZA
- SKU:
- 6613492
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers recognize the 65” Class S95F Series OLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, with many praising the color, brightness, clarity, and the impressive 4K upgrade. The effective glare reduction is another highly appreciated feature, allowing for enjoyable viewing even in brightly lit rooms. The matte screen is specifically noted for minimizing reflections and enhancing the viewing experience. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
SAMSUNG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.EXCLLENT .........................................
I would recommend this to a friendSamsung 65" OLED 4K Television
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, attentive and professional sales person.
I would recommend this to a friendBB delivery/setup policy.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is fantastic 5-star. BB delivery policy 0-star Paid for delivery and basic setup, they delivered and setup only to discover tv screen was broken. A few days later the replacement was dropped off, no setup unless I schedule and pay for another setup. Called BB, BB rep explained per their policy, they already performed setup on the broken Tv therefore setup for the replacement requires additional setup fee.
I would recommend this to a friendBrand response from Samsung
Posted .NG01,
It appears your 2-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Mid colors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The colors just don’t pop. It only has two setting that says ai optimized and they are both mid. Have older Samsungs that look way better. Regret the purchase for the price.
No, I would not recommend this to a friendBrand response from Samsung
Posted .user917537,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
- Pros mentioned:Picture quality
Samsung TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived and it turned out to be defective. Waiting for replacement to be delivered. Picture was good when it worked. Auto turn off multiple times and when it didn’t it showed no HDMI cable attached which it was since installed by Best Buy
I would recommend this to a friendBrand response from Samsung
Posted .Allan,
We appreciate you sharing the issues you initially experienced with Samsung’s S95F TV. Thank you for your patience throughout the inconvenience of arranging an exchange.
If you have any questions about your new unit or need assistance with setup or features, we’re here to help. You can reach us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
• Live Chat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Fast And easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.really Great service and great timing on the delivery!
I would recommend this to a friend- Pros mentioned:Picture quality
Rattling sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Video image is good, but speakers have rattling sound to them. Very disappointing.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JacobA,
Thank you for bringing this to our attention. The rattling sound you're hearing may be caused by the speaker’s woofer, which can sometimes occur when the volume is set very high. We’re aware of this and are working to resolve it in an upcoming firmware update.
In the meantime, please ensure Auto Update is enabled so your TV receives the latest software as soon as it’s available:
Home > left directional key > Settings > Support > Software Update > Auto Update
If you need further assistance, feel free to reach out to Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also connect via LiveChat on our website.
~ Samsung Advisor
SAMSUNG NIGHTMARE TV. STAY AWAY FROM THIS ONE!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been loyal Samsung customers for years. We bought this "newest & best" TV two months ago and it has been a nightmare. Three of the four HDMI inputs into the TV do not work. This makes the TV basically useless. The TV has numerous ongoing issues that after 5 hours (really) of on phone and texting with Samsung today has not resolved anything. In fact, we can't even get the TV to turn on now after following the Samsung tech's advice during this 5 hour ordeal. STAY AWAY FROM THIS TV OR ANYTHING SAMSUNG. THEY HAVE A LEMON ON THEIR HANDS!
No, I would not recommend this to a friendBrand response from Samsung
Posted .MarkU,
It’s unfortunate to hear about your experience with Samsung’s S95F TV. We’re committed to delivering quality, value, and the best possible product experience. This TV is backed by a 1-year limited manufacturer’s warranty, which includes authorized repair for eligible defects when purchased brand-new from an authorized retailer. To review full warranty terms, you can enter your model number here: https://www.samsung.com/us/support/warranty/
We’d appreciate the opportunity to assist further. Please contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by clicking the ‘Support’ link on our website.
~ Samsung Specialist
Home Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who installed were great. Just trying to get appointment to have a few adjustments before warranty ran out was horrible. Would call Best Buy phone # and sent me to other countries & trying to understand sometimes was awful. The 7th person helped me & none of others told me no one in area service it but took my c/c. & they setup appt. & kept changing it or had no appt. I feel for anyone who has gone through this. TERRIBLE!!!!!
I would recommend this to a friendBrand response from Samsung
Posted .ConnieS,
It appears your 1-star review for the Samsung S95F TV is based on your experience with Best Buy, and we’re sorry to hear that. We recommend contacting the store directly to share your feedback.
If you need help with the TV itself, Samsung Support is available at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week, or via LiveChat under the ‘Support’ section of our website.
~ Samsung Specialist
Only for very bright rooms
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned my TV after 2 months. I couldn’t deal with the over saturation of the colors. Browns were red. Color’s blended. Reds were overly bright. People of color did not have the correct tone. Going back to an LG OLED.
No, I would not recommend this to a friendBrand response from Samsung
Posted .opicha,
We regret that the picture quality of Samsung’s S95F TV didn’t meet your expectations. In many cases, picture performance can be improved through settings adjustments or firmware updates. That said, we appreciate your feedback and will pass it along to the appropriate teams.
Should you give Samsung another look in the future, we’d be glad to assist with setup, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist
Fair Warning
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A terrible television. A terrible picture. TV controller is joke. Picture setting controls are impossible to access. I highly recommend not to buy this brand of television.
No, I would not recommend this to a friendBrand response from Samsung
Posted .MaherN,
We appreciate your input on the picture quality of Samsung’s S95F TV. If the image isn’t meeting your expectations, there are several adjustments you can make to improve your viewing experience.
First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now
Then, select a Picture Mode that best fits your environment: Home > Home > left directional key > Settings > All Settings > Picture > Picture Mode
1. Standard – Default mode for general viewing
2. Dynamic – Brighter and clearer in well-lit rooms
3. Eco – Optimized for energy saving
4. Movie – Best for watching in dark environments
5. Filmmaker Mode – Preserves content exactly as intended by creators
You can also enhance your experience by enabling AI Mode, which automatically adjusts picture and sound based on your surroundings and usage patterns: Settings > All Settings > Advanced Features > AI Mode Settings > AI Mode
If these adjustments don’t improve your picture quality, feel free to contact Samsung Customer Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or find helpful guides by visiting the ‘Support’ section of our website.
~ Samsung Specialist
Samsung OLED S95F
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned this model because it kept resetting right in the middle of a program. Tech help didn't even want to troubleshoot. Refunded with no problem.
No, I would not recommend this to a friendJunk!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality flimsy trash! The one connect box just dangles on the back of this $3300 piece of plastic! I'll never buy another Samsung!
No, I would not recommend this to a friendBrand response from Samsung
Posted .BrandonT,
Thank you for sharing your thoughts on the S95F TV's design. Your experience is important to us and will be shared with our product teams.
Please do keep in mind that while the 65" S95F TV's One Connect Box cannot be installed directly on the TV, you can absolutely install it on the stand by using the clips and security piece atop of the box.
Should you give Samsung another look in the future, we’d be glad to assist with installation, settings, or features. You can contact us at 1-800-SAMSUNG, 8AM – 12AM EST daily, or LiveChat with a representative at the ‘Support’ link on our website.
~ Samsung Specialist