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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 669 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and Art Mode features of the 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022). Many also appreciate the ease of installation and the sleek wall mount, resulting in a clean aesthetic. However, some users experienced issues with the remote control and software functionality. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 669 reviews
  • Rated 5 out of 5 stars

    Perfect Compliment to our new sun room!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful! Easy to install and from the first time we turned it on, nothing more than admiration from family and friends. We love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my son talked me into it, I thought it was a bit over the top. But once installed, I love it!! Streaming is great, and no more black hole over the fireplace.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    amazingly flush install..!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a TV that mounted flush to the wall, no view of TV Mounts and Wires. this is awesome and there is no glare off the screen from the windows or lights either.!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung frame tv, 65”

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. The employees at Best Buy were great - from the sales guy to the installation to the geek squad support. Would highly recommend both the TV and the cranberry twp best buy staff!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing TV I absolutely love it!!! Looks like a real picture then explodes into a 120Hz display that my PS5 plays amazingly on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience through and through.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We unintentionally went in on one of the most hectic days (Black Friday). The team member that assisted us was great! We are more than happy with our new Samsung Frame tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2022 65"Frame TV was easy to mount, has great color contrast and looks fantastic on the wall in both art mode and TV mode. The anti glare finish keeps the image looking great even when direct sunlight hits it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soooo in love!!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant really think of any complaints. This TV is so light beautiful and everything i wanted. I dont have a lot of space but still wanted the big TV and this adds a sense of decor to my space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. Centerpiece of the living room. Best purchase ever

    I would recommend this to a friend
  • Pros mentioned:
    Art mode, Picture quality

    Rated 5 out of 5 stars

    A Work Of Art

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung has the best picture and the loop of various art when the item is not turned on will always make you smile.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 65” Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Lots of streaming options and picture choices for when the tv is off. Unfortunately there is a subscription for the picture library. Definitely recommend professional installation for over the fireplace. I have also noticed some audio lag with the Atmos Dolby sound bar. I haven’t determined if it is my bandwidth or a system issue. Overall, it has great picture quality. The matte screen works well in the living room since there are lots of windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect design. I love that everything you need to hang it is included in the box. Very simple setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is very smart! The volume rises to the loudness in the room. Perfect for gametime!!! Great buy! Cant wait to get the actual frame!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expected processor to be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice idea but TV lacks processing speed. I have issues starting APPs and have to restart. I use streaming an image starts bad but improves after 30seconds. My internet speed is more than 1 T. So I believe the TV could have a better processor to deal with streaming, and downloads.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Image is incredible!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this art TV and the audio??? Wow!! The pixels are exactly as shown on the advertisement!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung Frame TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elevated my TV watching over the top! It is fun & challenging learning about all of the bells & whistles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” Frame TV! Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! I really enjoy watching on this tv and always looking forward to go home and relax.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Dead pixels/ pressure points. Stated like new.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv had dead pixels. I traveled 85 miles up and back to pick up this unit. And discover the dead pixels after i hung it. I emailed the store and I have received no reply. Next time I travel, the store will have to plug it up and test it for me before leaving the store. Tv is great, besides the pressure point

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Antwan201244,

      We appreciate you sharing your experience with The Frame TV. If purchased brand-new and unopened, please contact Samsung Customer Support and a representative will gladly help you. If purchased in open-box condition, we recommend contacting Best Buy directly for assistance. We hope your issue is resolved in a timely manner.

      Should you have questions or concerns on usage or setup of your TV once your issue has been resolved, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Picture Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is a perfect addition to my family’s entertainment!

    I would recommend this to a friend
  • Pros mentioned:
    Art mode

    Rated 5 out of 5 stars

    SAMSUNG 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2022 MODEL HAS BETTER SCREEN AND EASIER INSTALL. PEOPLE ARRIVED ON TIME FOR INSTALL. MOUNTED OVER FIREPLACE MANTLE. "FAKE" CHIMNEY BEHIND FRAMING, SO EASY INSTALL UP AND OVER TO HI FI SETUP. GOOD COLOR- GREAT ARTWORK, AND BOUGHT DECO FRAME TO GO WITH. PRINTS LOOK LIKE 3D!! ADJUSTABLE MATTING AND COLORS. GREAT

    I would recommend this to a friend