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Customer Ratings & Reviews

Your price for this item is $382.99
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The comparable value price is $449.99

Customer reviews

Rating 4.7 out of 5 stars with 1136 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,136 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Purchase and install of large television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity of the television and the service from Best Buy’s is excellent installation was perfect and the professionalism of the installers was greatly appreciated

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 in

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of the picture. Its like a theatre in my bedroom..

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    screen a little dark for some shows

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the screen display is a little dark for some shows (Netflix) when compared to other brands. I am not a fan of having to create a samsung account so that I can access online remote.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    65" Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Apps working fine and updates are easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value TV. It was easy to use and the clarity is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    BEST BUY LIVING IT IP TO ITS PROMISE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect and excellent service during my purchase .. all my needs attended to my granddaughter is enjoying every minute of watching disney …picture and sound quality are exceptional

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Smart TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered on schedule. Very nice price. Remote doesn't have voice control, only 2 HDMI ports, but for the price, and excellent buy. Picture is great, very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy With TV Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of the Samsung - 65" Class TU69OT Crystal UHD 4K Smart Tizen TV that I purchased at my local Best Buy store. The product is perfect for the intended use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Second to None

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased during a Father's Day promotion. For the price point, this is an excellent television for my living room's needs. We use it for streaming shows, live television, and gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good quality , nice tv 4k recomend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for an outdoor setup. Very pleased with size and picture. Clarity and color is great!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung 65" 4k Smart Tizen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. I would recommend this TV everyone. The sound quality could be a bit louder and brighter. I would recommend purchasing a soundbar if you purchase this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture....this is my 5th samsung purchase from Best Buy TV's...all were fabulous buying experiences...great products...excellent customer service rendered.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great inexpensive TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great low cost TV. Has way more features than it should for the price tag. Also has a better picture than the TV I replaced that was 8 years old and more than 3x the cost. A+

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Wake up Don’t sleep in this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Samsung Tv and I have been sleeping on their products!! When I say I feel like I’m in a theater every time I watch TV the best picture quality the best sound!!! I will never try another brand!!! I’m woke now

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal Clear Out of the Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for the bedroom. Nice size and the picture quality 4k is great! I did some adjustments but to be honest this is plug in and watch TV and at a good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great TV and I enjoy it for my football, basketball, baseball and now soccer games and everything on a huge screen with nice colors and beautiful pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    My Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The truth is, I always like Samsung products and I don't always hesitate to choose it. I loved this purchase of my Samsung TV for my room. It looked spectacular.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my father in law and he loves it. Great picture!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good buy for the price

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great video quality for the price and easy to navigate through functions

    I would recommend this to a friend