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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1134 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,134 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellent quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, easy to program, great picture. Excellent quality and value

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    TracyS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trusted Brand, Great Picture, Easy to navigate Apps, Remote easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Great picture great sound, easy to airplay.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in with my Tv purchase even though its an open item the Tv works looks and run good the color in the Tv are perfect sound is amazing could not have found the perfect Tv and size for the amount that i paid for this item not to mention its a 65 inch tv for the price that i paid for thank you best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the tv! My only issue is I notice sometimes it lags when pressing buttons on the remote

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV it is truly great , the one down fall is the remote was not user friendly . My dogs helped me with thos problem they ate it . So back to the Tv . I love the picture ,sound quality is good. Over all i would definitely repurchase this item

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our upgraded size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of our 55", we moved to our guest room. I love the picture, it is so clear & the screen is so slim. I looks great on the wall in our bedroom & the games look like we're there. We need have 6 tvs in the house, all are Samsung. There is no buyer's remorse for this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung 65 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all i have to mention that Best Buy purchased over the phone process went very smooth. My daughter receive / pick up her gift and she love it. The Samsung tv has grate definition, its light weight, very easy to install and connect to internet / cable provider.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Another great samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound. Was easy to set up. I always buy samsung

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Love TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing I purchased it for my 82 year old mother I also purchased the installation and then had to purchase another installment in the end I paid more for the installation then for the TV. Not good

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a much smaller like 48 inch tv that wasn’t 4k or anything else fancy so it’s a good upgrade without spending over a grand. Good picture and controls. The sound is a little quiet so I have to keep it around 40 to 50 to enjoy the sound. So far the sound hasn’t worked twice, just had to turn it off and on and it then it was fine each time. Other than that no complaints

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great for us. Great picture and we like the fact that it’s a smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    2024 TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching standard TV for so many years and I mean years, this TV has surpassed my expectations of actually watching “Tube Television”. Your recommendations were exceptional and I will be back for another TV soon.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Buy! Very Pleased Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is beautiful!!! It also includes lots of channels preloaded. Caught this at a great price!! Wish I would have purchased 2 now. If you’re looking for a TV, I would definitely recommend this one!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crisp 4K for a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear 4k for a really great price. Only drawback is I don't love the speakers already in it "just ok". So getting a sound bar is a sound investment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv picture absolutely amazing crystal clear it feels so real while watching it. Very easy to set up most definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    99.9% SATISFIED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55 inch Samsung from about 8 years ago, and I loved that TV! I just felt it was time for an upgrade to a new and bigger TV. So, I got the new 65 inch and was expecting a better picture and sound. First, don’t get me wrong, I support Samsung TV’s 100%, and the only brand I will buy. But I just figured buying the new version I would see the difference. I didn’t. But that is an attestment to the quality of Samsung! They are always the best TV!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great T.V. !!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fantastic color and picture. I always watch avatar when I buy a new television to really test how great the picture is and Samsung definitely understands what it means to have top quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv, great quality and great picture. This is my second one i have bought. I buy all my tvs from Best Buy and all are Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best TV at this price point

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV at a fair price. Samsung quality and connectivity for 400 bucks. Theres lower end brand 65 inch for more or around the same. I spent 50 more for the samsung and im glad I did.

    I would recommend this to a friend
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