Customer Ratings & Reviews
- Model:
- UN65TU690TFXZA
- SKU:
- 6538957
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the 65" Class TU690T Crystal UHD 4K Smart Tizen TV (2023)'s picture quality, ease of use, and price. Many appreciate the TV's setup simplicity and smart features. However, customers are negative about the remote control's design and occasional internet connectivity issues. Some users also noted instances of lag and concerns about the user interface.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Samnsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV, beautiful picture. Hubby Loves in his Mancave
I would recommend this to a friend - Pros mentioned:Picture quality
Great TV with Audio Glitches
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great tv with great volume. Though sometimes the audio glitches until I turn the tv off but I can’t turn the tv off with the remote when it glitches out so I have to manually unplug it to turn it off. This happens about 1/6 of the time I watch tv and is an inconvenience.
I would recommend this to a friend Best bang for your buck TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't go wrong with Samsung TVs, especially when they are on sale! This is my 3rd samsung tizen television and I'm in love! Works great, has every app needed and pairs up nicely with my Xbox Series X.
I would recommend this to a friend- Pros mentioned:Picture quality
Good for the price!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the price, picture quality is good and speakers are ok.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Smart tv!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart tv! The sound and quality is amazing. I’m so happy my husband surprised me with this!!!
I would recommend this to a friend TV
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! No complaints. Great sales rep The process was easy.
I would recommend this to a friendLove my 65’
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv, been having it for months now and no complaints at all. Now I can watch my raiders lose in 4k.
I would recommend this to a friendSamsung 65 in
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a good tv I bought 2. Wife loves it kids love it so you just kno I love it
I would recommend this to a friendOK TV, limited HDMI and just ports in general
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an OK TV it’s very much a downgrade from my last one but the price wasn’t that bad because it was on sale. I really wish I had more HDMI ports and just ports in general. The connection guide and TV guide can be a bit slow but the picture is OK and the speakers are honestly the best part of the TV. It has a nice bass frequency, range, and nice mid and high frequency, range and it gets very loud, if you’re looking for a decent TV that has a good speakers to it, I would get it but honestly there is much better ones out there
I would recommend this to a friendBrand response from Samsung
Posted .Hi Zombiecole,
We appreciate your review of the TU690T TV. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Additional TV to the home
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Samsung brand of tvs this might be our 3rd additional TV to home
I would recommend this to a friend- Cons mentioned:Remote control
HORRIBLE SOFTWARE - DO NOT BUY
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV works. The picture is okay. The viewing angles are not that great. However, the software is absolutely horrible. Before you purchase this TV because it's at a great price, ask yourself if you would be okay with the excruciatingly slow software and terrible remote control. There's a 3-5 second delay on every input. I should have returned this TV when I still had the chance.
No, I would not recommend this to a friend Best TV For Me!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful clarity. I love both the size and Bluetooth capability. I can view more channels and use my AirPods.
I would recommend this to a friendOur first tv at our first apartment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our first tv at our first apartment. Could not ask for more!!
I would recommend this to a friendGreat!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart TV! Highly recommend getting a different remote though, batteries do not last and it’s very slow!
I would recommend this to a friend65 inch Samsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it fits the room perfectly I’ve changed where I watch tv my new family room
I would recommend this to a friendBUY IT IF IT'S ON SALE AGAIN!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got an amazing price for this tv. Delivery was seamless. They scheduled a time and text ahead.
I would recommend this to a friendBest decision
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really good tv. I highly recommend it. Screen colors ara very well.
I would recommend this to a friendI have 2!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this TV! Thanks Best Buy!! I have 2 of tyem!
I would recommend this to a friendGreat Customer Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for a great price. The customer service I received was top notch. They listened to what I needed/was looking for and pointed me in the right direction.
I would recommend this to a friendBest tv
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had this TV for almost and year and it’s so amazing!
I would recommend this to a friend
