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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 440 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the 65” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025)'s excellent picture quality and ease of use with apps and setup. The TV's sleek design and perfect size for a living room are also appreciated, along with its easy assembly and fast streaming response. However, some customers have reported issues with the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 440 reviews
  • Rated 5 out of 5 stars

    Awesome color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. The installation by the Geek Squad was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful! Easy to unpack and set up, cant wait to rock GTA 6 on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great family tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv. Everything we were looking for for our family room tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Standard LED reigns supreme

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful and honestly great 4k tv compared to other pannels by competitors. Easily the best LED standard tv in the space right now before jumping up to QLED and further.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Very good TV and the picture is Amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, best tv ive owned l I would recommend this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I went to the store, and I bought it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of my Samsung QLED- Q7F tv 65”, picture perfect! The sound is perfect ! I could seat back and enjoy everything, what I always wanted!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do NOT Recommend - Continuous Crackling Noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the tv has a continuous crackling noise. When I reached out to Samsung I was informed that they validated that these noises are completely normal. TVs use a combination of metal and plastic materials. These materials are subject to expansion and contraction due to temperature changes. Occasional creaking, popping, or cracking may be heard, even when they are not being used. Some recommendations we can share to reduce the expansion that can cause the noise are to ensure there is proper ventilation around the TV, and that there is no heating or air conditioning vent pointing in the TV direction. I am beyond disappointment because #1 I expect better quality from Samsung and #2 I bought this for my son and his wife that are just starting out and it appears that it was a low quality gift.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnythonyM,

      We appreciate you sharing your experience regarding an unusual sound coming from your TV. The cause may vary depending on where the sound is coming from and how your system is set up.

      • If the sound is coming from your TV speakers, or if you're using an external audio device like a soundbar, please double-check that the audio cable is securely connected to the correct audio output on the external device.
      • If you're using an antenna or cable connection, a weak signal may result in sound distortion. You can check your broadcast signal level by going to: Settings > Support > Device Care > Self Diagnosis > Broadcast Signal
      • If the sound seems to come from the back of the TV, it may be the result of thermal expansion or contraction of the outer casing. This can cause a soft popping noise and is considered normal - it does not indicate a malfunction, and your TV remains safe to use.

      We also recommend running a Sound Test to check for audio issues: Home > left directional key > Settings > Support > Device Care > Self Diagnosis > Sound Test

      If the issue continues or you’d like assistance, feel free to contact Samsung Support at 1-800-SAMSUNG, 8AM – 12AM EST, 7 days a week. LiveChat and additional support resources are also available through the Support link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv it is so crystal clear and has so many extra's the price was amazing as well. Samsung has always done well with the television department!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ProfBuy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT in all aspects -- presale, installation wait period, wait time communication, day of installation and installation staff was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange process experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one that I received had a broken screen, but it was an easy fix.As the gentleman who helped me with customer service set up a delivery to exchange a new for the damaged one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Samsung Tv, almost 3 weeks ago. It was really easy to set up, plus the quality of the images, sound and everything its excellent, I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassel free and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a TV for my son in Flagstaff. I live 100 miles away. I needed for him to sign and pick up at the store. Easily done. Fast convenient service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome TV, it's easy to Setup and has a very clear picture. The price was excellent especially with my membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great been my best purchase this year. The color snd resolutions are great. The sounds is algo very good and very simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One TV to Rule Them All

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the one you want. It TV's better than any TV out there currently. You can't beat the picture quality, and at this price point?.....WOW. What a bargain. I would have one of these in every room in my house if I could. It's that good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung best tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv for it price . great price . great for gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Crystal 65" UHD tv is the best I've purchased so far along with the best price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! It is the perfect size for my needs. The picture is very clear. I am still trying to figure out how to work all the features but it isn't too difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great rv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. First one was not working properly but problem was handled fast and ver professionally. Love the picture!

    I would recommend this to a friend